Top Operations Management Jobs in Krakow

The NL Operations Manager will oversee client relationships, manage service agreements, lead project implementations, and ensure compliance with SLAs, while also developing the operational team and fostering stakeholder collaboration.

Own and standardize the group's internal IT estate across five countries: applications, identity, devices, networks, helpdesk, backups, vendor relationships and tenant consolidations. Implement MDM, identity controls, automation, secure device lifecycles, and tested continuity while supporting audits and acquisitions.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Manage and coach a customer operations team to deliver consistent, high-quality customer outcomes. Drive process improvement, automation, KPI reporting, workload management, root-cause analysis, hiring, training, and cross-team collaboration while supporting regular EMEA travel (25–50%).

The Product Operations Manager drives clarity and efficiency across product teams by leveraging data insights, aligning cross-functional operations, and enhancing processes for product launches.

Serve as post-sales operational liaison between key customers and manufacturing: manage purchase orders, production schedules, deliveries, demand forecasting, RMAs, lifecycle/EOL transitions, technical escalations, and cross-functional collaboration to ensure on-time integration and field performance—with emphasis on German and Ukrainian theater logistics.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

As a Strategy & Ops Manager, you'll tackle complex business challenges, drive data-driven insights, and coordinate multi-functional teams to achieve strategic goals in the FinTech sector.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Partnering with Head of Finance, drive FP&A, forecasting, and strategic analyses (pricing, GTM ROI, new product launches). Build financial models, automate reporting, support embedded finance products, and contribute to corporate development and investor reporting while partnering cross-functionally with Sales, Product, and Engineering.

Support the SVP of Sales & Partnerships by building commercial operations: prepare proposals, RFPs, and meeting materials; coordinate inputs; track next steps; organize templates and case studies; use CRM data, reporting, and AI tools to speed research and drafting; ensure commercial work is prepared, organised, and moving forward.

Lead day-to-day identity and access management operations, manage L1/L2 teams, oversee AD/Entra ID and governance platforms, drive automation and KPI-driven continuous improvement, ensure security/compliance alignment, and coach technical staff.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Partner with executives to identify, prioritize, and implement AI opportunities across the organization. Develop AI roadmaps, evaluate technologies and vendors, redesign workflows, increase automation maturity, measure outcomes, establish AI governance, and drive business transformation to improve customer experience, productivity, and decision-making.

Lead and strengthen HSE performance for Grid Automation operations globally. Implement HSE strategy, conduct site reviews and audits, support incident investigations, analyze performance data, deploy improvements, coach operational teams, and represent the BU in governance and HSE programs. Ensure compliance with HSE standards and promote a strong safety culture across projects, service, and manufacturing environments.

Lead a global Total Rewards Operations team to deliver and improve compensation and reward processes (annual salary review, STI, benchmarking), ensure governance and data quality, partner with HR stakeholders and Shared Services, drive projects and process improvements, and develop a high-performing team.

Lead global product portfolio strategy for Autonomous Operations & Energy Optimization. Define roadmaps, prioritize R&D, align go-to-market messaging, drive new market and M&A opportunities, and own yearly orders, margins and financial targets while coordinating across R&D, sales, marketing, operations and service.

Manage HRIS, ATS, and people operations systems, ensuring global HR compliance, and coordinating payroll. Oversee the employee lifecycle between onboarding and offboarding.

Lead and develop a Client Operations team to deliver end-to-end account lifecycle operations, drive process improvement, adopt automation/AI, ensure accuracy and compliance, manage escalations, partner cross-functionally, and track metrics to improve efficiency, quality, and client satisfaction.

Own partner onboarding from signed contract to first bookings: design SOPs, SLAs, and KPIs; coordinate BDMs, Support, and Finance; build and lead an Implementation team; run multiple onboarding pipelines; hand validated partners to Client Account Managers. Work cross-functionally, use HubSpot and JIRA, and create scalable processes.

Lead and improve day-to-day operations across Design, Warehouse, Assembly, and Service Coordination. Build and implement scalable processes, automation, AI-native workflows, KPIs, and operational budgets. Manage and develop teams, drive strategic initiatives to increase efficiency, profitability, and scalability, and partner with leadership on execution.

Lead global Pipedrive architecture and automations, integrate sales and marketing tools, maintain data integrity, build dashboards, manage lead flows, support international sales teams, and document SOPs to optimize revenue operations.

Lead cross-functional EOR operations projects from ideation to execution, improve operating mechanisms, drive alignment and adoption, implement AI-enabled improvements, own recurring operational reporting, support audit/compliance activities, and partner with Product, Legal, Finance, and CS to enable scalable execution across EOR domains.