Top IT Jobs in Krakow

Provide end-to-end IT support for the Gdansk office, troubleshooting macOS, Windows, and mobile endpoints; managing onboarding, offboarding, access, SaaS applications, MDM, security baselines, patching, and asset inventory. Maintain conference-room technology, network infrastructure, and wireless systems while coordinating with vendors and security teams. Automate repetitive workflows, handle access reviews and audit tasks, document procedures, and create self-service resources.

Provides first-line technical support to internal employees through chat, phone, email, tickets, and in-person channels. Diagnoses and resolves hardware, software, and basic networking issues, uses remote support tools, aims for first-contact resolution, and collaborates on service improvements. Requires foundational knowledge of macOS, Windows or Linux, strong troubleshooting and customer-service skills, bilingual English and Polish communication, and a willingness to learn in a remote-first environment.

Coordinates IT internal audit and controls activities, including audit evidence collection, stakeholder coordination, outsourced provider evidence, finding and remediation tracking, and audit readiness. Identifies recurring weaknesses, supports sustainable remediation plans, improves standards and controls, and escalates overdue or material issues to management.

Provides Tier 2 IT support, independently troubleshooting desktop, network, application, identity, and endpoint issues. Escalates and resolves complex incidents, supports Azure AD, Microsoft 365, MFA, Intune, JAMF, and Autopilot workflows, and communicates during major incidents. The role also coaches junior analysts, maintains documentation, contributes to root-cause analysis and process improvements, and supports enterprise hardware, software, and configuration deployments across global IT teams.

Manage the lifecycle, performance, support, and continuous improvement of analytics and business applications. Coordinate incidents, service requests, changes, vendors, service providers, stakeholders, documentation, governance, security, and service-level performance. The role requires strong IT and application management experience, project coordination, communication, analytical, and problem-solving skills in a global environment.

Finance Business Partner responsible for financial oversight of Global IT costs, including budgeting, forecasting, reporting, CAPEX, OPEX, depreciation, cost control, back-charges, and savings initiatives. The role partners with the CIO, IT leadership, budget owners, Group Accounting, and the broader Finance organization to improve transparency, optimize the IT operating model, and support strategic FP&A initiatives across a complex multinational organization.

Manage and maintain the organization's logistics IT network, including routers, switches, firewalls, wireless infrastructure, cloud networks, and related systems. Configure and monitor network devices, resolve incidents, implement changes, troubleshoot root causes, maintain documentation, enforce security policies, coordinate maintenance, manage IT equipment logistics, and support employee onboarding and offboarding.

Provides first-line onsite IT support for users, computers, peripherals, conference rooms, and local network equipment. Maintains IT inventory, coordinates small equipment purchases, performs minor repairs, and supports new office technology. Also organizes domestic and international business travel, verifies expenses and documentation, and coordinates with internal teams and vendors in English.

Develop business process automation, RPA, and low-code applications for clients using tools such as Oracle APEX, Microsoft Power Platform, UiPath, Python, SQL, and web technologies. Perform business and technical analysis, create documentation, collaborate with clients and development teams, and contribute to internal projects while expanding IT expertise.

Owns IT cost controlling and financial business partnering for assigned areas. Responsibilities include budgeting, forecasting, variance analysis, scenario modeling, financial governance, reporting, investment evaluation, and cost optimization. The role partners with IT leaders, Finance, vendors, and controlling teams to provide transparent financial insight and support business decisions. It also requires stakeholder influence, people management, and compliance with finance policies and accounting standards.

Provide internal IT support for approximately 300 employees and manage Apple, Windows, and Android device security and reliability. Administer identity and access, onboarding and offboarding, SaaS and hardware procurement, inventory, knowledge management, and security incident response. Build automated IT solutions and improve internal processes. The role requires macOS MDM expertise, SaaS administration, IAM knowledge, networking fundamentals, Terraform, and JavaScript, TypeScript, or Python experience.

Provides L2+ technical support for workstations, mobile devices, printers, iPads, and standard software while managing ITSM tickets and SLA performance. Oversees local IT assets, inventory, equipment warehousing, documentation, and security compliance. Supports infrastructure tasks, technical rollouts, outages, and regional projects in partnership with global engineering teams and external vendors. Requires fluent German and English and willingness to work onsite or hybrid in the Düsseldorf or Cologne area.

Provides Level 2 support for Windows PCs, mobile devices, printers, software, and local infrastructure. Responsibilities include ticket diagnosis and escalation, hardware troubleshooting and upgrades, device deployment and returns, asset inventory management, and support for Outlook, Office 365, Citrix, Cloud PCs, softphones, and print queues. The role also coordinates regional infrastructure and hardware refresh programs while assisting end users onsite or remotely.

Manage day-to-day delivery for a global portfolio of approximately 30 Lean and Operational Excellence applications. Responsibilities include incident, change, release, lifecycle, compliance, budget, vendor, and service-level management. The role leads internal and contracted resources, scopes enhancement demand, coordinates delivery, supports audits, and works with global business stakeholders to execute the application roadmap in a regulated manufacturing environment.

Lead strategic global HR IT projects and govern the HCM project portfolio. Responsibilities include portfolio planning, resource allocation, budgeting, risk and dependency management, leadership reporting, governance reviews, stakeholder collaboration, vendor oversight, negotiations, and continuous improvement of project management standards.

Manage the daily operations and performance of a global IT Support Team. Ensure high-quality client support, monitor KPIs and customer satisfaction, manage incidents and escalations, improve support processes, and collaborate with internal teams to resolve issues and meet business needs.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Plan and execute risk-based IT audits, evaluate IT general and application controls, test access, change management, data transfer, and reporting controls, and identify technology risks and deficiencies. Perform full-population data analytics, validate data integrity, support continuous auditing, and communicate actionable recommendations to business and technology stakeholders. Manage multiple audit engagements and analytics projects while assessing compliance with internal policies and regulatory requirements.

Provides L1/L2 corporate IT support across laptops, operating systems, cloud applications, office networks, security devices, and infrastructure. Responsibilities include employee onboarding, device management, application and system monitoring, network and telephony configuration, certificate and licensing maintenance, troubleshooting, migrations, and knowledge-base documentation. The role supports employees globally while providing key services to the Warsaw office and collaborating with ISP and higher-level support teams.

Own OLX’s technology risk and compliance program across multiple markets. Lead technology risk identification, mitigation, risk registers, ITGC frameworks, internal and external audits, control testing, and issue resolution. Advise CTO and security teams, coordinate implementation of a risk and compliance system, and influence senior stakeholders and risk owners without direct authority.

Manages IT risk and compliance activities, including risk and business impact analyses, assessments, prioritization, monitoring, control evaluations, audit support, remediation, and framework improvement. Leads risk-awareness training, measures process effectiveness, addresses gaps, and coordinates stakeholders across global, cross-functional IT teams. Translates risks into actionable recommendations and supports alignment with regulatory requirements, industry practices, and organizational objectives.

Manage the complete employee device and access lifecycle, including account provisioning, offboarding, hardware logistics, MDM enrollment, endpoint security, audit-ready records, vendor relationships, and invoice auditing. Provide responsive IT support across time zones while maintaining accurate access, license, and device records. Partner with Security and People Operations to enforce compliance and build scalable IT processes.

The Account Manager will build client partnerships, manage satisfaction and onboarding, prepare proposals, and oversee invoicing and project delivery with a focus on B2B IT consulting.

Own and manage the global Oracle EDMCS platform lifecycle, drive master data governance and integrations with ERP/EPM systems, provide L2/3 support, coordinate global rollouts and vendors, collaborate with Finance/Accounting/IT stakeholders, and deliver continuous improvements and automation of master data processes.

As a Senior Solutions Engineer, you'll enhance and build client systems, analyze business needs, design IT solutions, and implement automation strategies.