Top Entry Level Tech Support Jobs

Perform on-site LAN/WAN site surveys, install and test data cabling and network equipment (routers, switches, Cisco IPT, Aruba), load supplied configurations, rack-and-stack preconfigured equipment, perform tone/tag and punchdown, provide test results and deliverables, assist with smarthands testing and turn-up. Strong communication required.

Perform on-site LAN/WAN site surveys and data cabling; install and rack/preconfigure Cisco and Aruba network and unified communications equipment; perform tone & tag, punchdown, demarc extensions, cable testing, Smarthands testing/turn-up, and deliver requested documentation/photos. Strong communication skills required.

Perform on-site network site surveys, data cabling, rack-and-stack and installation of preconfigured Cisco/Aruba equipment, cable testing, SmartHands turn-up, and basic configuration loading. Deliver digital documentation and communicate effectively with stakeholders.

Perform site surveys and install preconfigured Cisco/Aruba network and unified communications equipment. Responsibilities include data cabling, rack-and-stack installations, tone & tag and punchdown work, cable testing, Smarthands testing/turn-up, and providing deliverables such as digital photos. Strong communication skills required.

Perform site surveys and install LAN/WAN network equipment, data cabling, and preconfigured Cisco/Aruba communications equipment. Execute rack-and-stack, tone & tag, punchdown, demarc extensions, cable testing, SmartHands testing/turn-up, and deliver requested documentation and photos. Communicate effectively with stakeholders.

Provide telephone and email technical support for PV inverters, troubleshoot to root cause using monitoring data, create ServiceMax cases and work orders, dispatch and schedule field technicians, update service documentation, coordinate with Engineering on product issues, and occasionally perform onsite repairs.

Provide Level 1 technical support for customers, resolving concerns, troubleshooting IT issues, and delivering exceptional customer service through various communication channels.

Provide live monitoring and troubleshooting for a fleet of hospital service robots, document and escalate issues, communicate with customers, collect product feedback, and work rotating shifts in a 24/7 clinical environment while complying with vaccination and HIPAA requirements.

Provide front-line technical support and onboarding for a proprietary SaaS platform within a defined US region. Troubleshoot mobile and desktop issues, document resolutions, train users, assist with implementations, test upgrades, maintain support documentation, collaborate with product and 24/7 service teams, and handle PHI in compliance with HIPAA.

Provide inbound technical support via phone and email, create technical documentation, assist advanced sales, complete lighting layouts with CAD-like software, collaborate on warranty/RMA processing, and work with Product Managers and Engineering to maintain product data and timelines.

Provide technical sales support for NOV solids control and waste management equipment: collect, validate, and present operational data; train and support system operators; troubleshoot field equipment; generate quotes; analyze performance trends; participate in operations meetings; run particle size and retort tests; prepare reports and coordinate corrective actions and project handovers.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

Provide phone, email, and chat technical support for GPS tracking devices and telematics software. Troubleshoot hardware/software issues, document tickets, prioritize support queues, escalate to engineering, and communicate clear updates to customers while following company policies.

Provide technical support to customers for hardware and software issues, diagnose problems, and escalate unresolved issues. Assist in training users and coordinate software updates.

The Tech Support L1 role involves providing basic technical assistance and support for incoming queries and issues related to software, hardware, and other tech products.