About the Opportunity
We are hiring Technical Support Representatives to join a new in-office team in San Marcos, TX. This role is ideal for candidates who enjoy helping others, prefer a structured office environment, and are looking for a steady, full-time position with competitive pay.
This is not a remote or hybrid role — candidates must be able to work on-site daily.
What You’ll Be Doing
- Assist clients with questions related to their accounts or services
- Provide clear, professional, and accurate support
- Follow established procedures and document interactions as required
- Work as part of a collaborative, fast-paced office team
Specific responsibilities and system training details will be shared during the interview process.
Schedule
- Monday–Saturday schedule
What We’re Looking For
- Strong communication and technical support skills
- Comfortable working full-time in an office environment
- Ability to learn new systems and processes
- Reliability, punctuality, and attention to detail
- Experience in client service, healthcare, insurance, or billing is a plus, but not required at this time
Why Apply
- $16/hour starting pay
- Full-time, in-office stability
- Training provided
Ready to Apply?
If you’re looking for a full-time, in-office opportunity in San Marcos with competitive pay and room to grow, apply today. Qualified candidates will be contacted as details are finalized.
- Exact hours and start date will be confirmed during interviews
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Strong communication skills
- Technical support skills
- Ability to learn new systems
- Reliability and punctuality
- Client service experience (preferred)
What We Do
OneSupport is a leading provider of customer experience, technical support, and sales enablement solutions for technology products and services. OneSupport helps some of the largest and most successful companies in telecommunications, web hosting, cloud computing, managed services, OEM, and technology design implement highly successful customer care strategies. Using an on-shore and near-shore blended workforce, OneSupport employees provide support and care to consumers, SMB, and enterprise customers. OneSupport IT Consulting Solutions have helped clients improve their customer experience, reduce operational costs, decrease downtime, and improve customer experience.
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