Top Entry Level Tech Support Jobs

The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and ensuring timely service delivery to clients.

The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.

Provide on-site technical support for Hyperconnect VOIP: troubleshoot call quality (packet loss, jitter, latency), diagnose browser and device issues, use tools like Wireshark and browser dev tools, escalate VOIP bugs to engineering, document solutions, and participate in rotating shift coverage to ensure service reliability.

Provide onsite, Mandarin-language technical support for POS software and hardware: install, configure, onboard and train users, perform remote troubleshooting, liaise with Sales and Operations, collect user feedback for product improvements, and assist with inventory tracking.

Provide first-line technical support to customers via phone, email, and forums. Troubleshoot software, hardware, installation, and configuration issues; document interactions in the CRM; escalate complex issues; create and maintain knowledge-base articles; collaborate with engineering and product teams to resolve problems and recommend product improvements.

Provide inbound phone and live-chat technical support for PC systems and CORSAIR products. Troubleshoot hardware (memory, PSUs, cooling, storage, motherboards, GPUs, peripherals), Windows, BIOS/UEFI, drivers, firmware, and CORSAIR software. Guide customers through installation, configuration, compatibility, diagnostics, and warranty/replacement processes. Document interactions, escalate complex issues, and maintain productivity and customer satisfaction.

The Technical Support Representative communicates with customers to resolve technical issues, conduct training for call center agents, and optimize service processes.

The Help Desk Tech provides IT support via phone, email, or in-person, handling ticket triage, network troubleshooting, and customer assistance with PCs and software.

Provide on-site end-user desktop support at the Lock Haven facility: install/upgrade hardware and software, configure peripherals, image/re-image PCs and laptops, resolve network and email issues, coordinate repairs with third-party vendors, assist with cabling and printer/scanner installation, collaborate with Service Desk and IT leads, support incident and change management, and ensure customer satisfaction and service level objectives. Occasional travel to other company locations required.

The role involves providing customer and technical support, troubleshooting issues, and ensuring the installation and maintenance of various technologies.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

Provide inbound technical support via phone and email, create technical documentation, assist advanced sales, complete lighting layouts with CAD-like software, collaborate on warranty/RMA processing, and work with Product Managers and Engineering to maintain product data and timelines.

Provide technical support and troubleshooting for company-wide telemetry devices and IoT management software. Monitor device alarms, manage support tickets and calls, proactively notify stakeholders of device status, assist root-cause investigations, and help improve application patching and IoT platform processes.

Provide technical sales support for NOV solids control and waste management equipment: collect, validate, and present operational data; train and support system operators; troubleshoot field equipment; generate quotes; analyze performance trends; participate in operations meetings; run particle size and retort tests; prepare reports and coordinate corrective actions and project handovers.

The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.

Provide phone, email, and chat technical support for GPS tracking devices and telematics software. Troubleshoot hardware/software issues, document tickets, prioritize support queues, escalate to engineering, and communicate clear updates to customers while following company policies.

Provide front-line technical support for the Runna app via Intercom, troubleshoot user issues, escalate complex problems to Product/Tech, support colleagues through escalation channels, and help improve user experience. Requires strong communication, problem-solving, and organizational skills, plus weekend and hybrid in-office availability.

Provide technical support to customers for hardware and software issues, diagnose problems, and escalate unresolved issues. Assist in training users and coordinate software updates.

Provide frontline support to ProSoft clients via tickets and phone; diagnose and resolve software issues (including MFA, Active Directory, password portal, RDP); escalate bugs to development with clear details; prioritize requests to minimize downtime and maintain customer satisfaction; create documentation and training materials as needed.

Provide Level 1 technical support for customers, resolving concerns, troubleshooting IT issues, and delivering exceptional customer service through various communication channels.

Provide front-line technical support and onboarding for a proprietary SaaS platform within a defined US region. Troubleshoot mobile and desktop issues, document resolutions, train users, assist with implementations, test upgrades, maintain support documentation, collaborate with product and 24/7 service teams, and handle PHI in compliance with HIPAA.

The Tech Support L1 role involves providing basic technical assistance and support for incoming queries and issues related to software, hardware, and other tech products.