Top Entry Level Tech Support Jobs

Provide telephone support responding to inquiries, resolving basic problems with software and hardware, and ensuring client satisfaction through follow-up.

Provide second-level technical support via email and phone, improve customer experience, document cases, conduct root cause analysis, and lead emergency bridge calls.

Provide technical support to customers, troubleshoot hardware and software issues, assist in software updates, and maintain communication with internal and external resources.

Provides technical support to end users, resolving problems via phone, email, or in person, documenting issues and ensuring timely resolutions.

Provide technical support to store and pharmacy employees for troubleshooting Point of Sale systems and hardware, ensuring customer satisfaction and timely resolution of issues.

Perform on-site LAN/WAN site surveys, install and test data cabling and network equipment (routers, switches, Cisco IPT, Aruba), load supplied configurations, rack-and-stack preconfigured equipment, perform tone/tag and punchdown, provide test results and deliverables, assist with smarthands testing and turn-up. Strong communication required.

Perform on-site network site surveys, data cabling, rack-and-stack and installation of preconfigured Cisco/Aruba equipment, cable testing, SmartHands turn-up, and basic configuration loading. Deliver digital documentation and communicate effectively with stakeholders.

Perform on-site LAN/WAN site surveys and data cabling; install and rack/preconfigure Cisco and Aruba network and unified communications equipment; perform tone & tag, punchdown, demarc extensions, cable testing, Smarthands testing/turn-up, and deliver requested documentation/photos. Strong communication skills required.

Perform site surveys and install LAN/WAN network equipment, data cabling, and preconfigured Cisco/Aruba communications equipment. Execute rack-and-stack, tone & tag, punchdown, demarc extensions, cable testing, SmartHands testing/turn-up, and deliver requested documentation and photos. Communicate effectively with stakeholders.

Perform site surveys and install preconfigured Cisco/Aruba network and unified communications equipment. Responsibilities include data cabling, rack-and-stack installations, tone & tag and punchdown work, cable testing, Smarthands testing/turn-up, and providing deliverables such as digital photos. Strong communication skills required.

Provide telephone and email technical support for PV inverters, troubleshoot to root cause using monitoring data, create ServiceMax cases and work orders, dispatch and schedule field technicians, update service documentation, coordinate with Engineering on product issues, and occasionally perform onsite repairs.

Provide live monitoring and troubleshooting for a fleet of hospital service robots, document and escalate issues, communicate with customers, collect product feedback, and work rotating shifts in a 24/7 clinical environment while complying with vaccination and HIPAA requirements.

The Technical Support Representative provides frontline support, resolving client inquiries through phone, chat, and case channels, and ensuring documentation and follow-through on cases.

Provide front-line technical support for ServiceTitan customers via phone, chat, email, and screen-share; troubleshoot issues, prevent escalations, build product expertise, and explain marketing and technical concepts clearly while reviewing reports and customer data.

Assist clients with account questions, provide technical support, document interactions, and collaborate within an office team in a structured environment.

The Technical Support Specialist resolves connectivity issues for stores, guides non-technical staff, documents solutions, and ensures smooth operations.

As a Dynamic PC Support Technician, you'll troubleshoot and repair client desktops and laptops, provide customer support, manage service calls, and ensure asset control according to guidelines.

Provide support for desktop and laptop repairs, troubleshoot technical issues, manage service calls, and ensure customer satisfaction.

The Dynamic PC Support Technician provides technical support and repairs for desktops and laptops, ensuring service level agreements are met and customer satisfaction is maintained.

The Dynamic PC Support Technician provides technical support for desktops and laptops, troubleshooting issues, and ensuring customer satisfaction while adhering to service level agreements.

The Dynamic PC Support Technician provides technical support for desktops and laptops, addressing client technical issues and ensuring customer satisfaction with service delivery.

The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and ensuring timely service delivery to clients.

The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.

Provide on-site technical support for Hyperconnect VOIP: troubleshoot call quality (packet loss, jitter, latency), diagnose browser and device issues, use tools like Wireshark and browser dev tools, escalate VOIP bugs to engineering, document solutions, and participate in rotating shift coverage to ensure service reliability.

Provide onsite, Mandarin-language technical support for POS software and hardware: install, configure, onboard and train users, perform remote troubleshooting, liaise with Sales and Operations, collect user feedback for product improvements, and assist with inventory tracking.