Top Entry Level Tech Support Jobs

Provide technical customer support for HappyRobot’s AI platform by triaging, debugging, and resolving customer issues. Diagnose root causes, design and test solutions, collaborate with engineering and product teams, and help customers optimize AI workers through prompt engineering and voice or transcription tuning. The role requires clear communication, independent prioritization, adaptability, and strong problem-solving skills.

Own customer infrastructure support tickets from initial response through resolution while meeting SLAs. Diagnose Linux-based GPU cluster issues, troubleshoot access, storage, networking, containers, drivers, billing, and account problems, and coordinate escalations. Execute and improve runbooks, document solutions, maintain customer and internal documentation, communicate clearly under pressure, and participate in on-call coverage across time zones.

Provide technical support in a 24/7 Network Operations environment by troubleshooting video management systems, cameras, servers, hardware, and IP networks. Monitor alerts, document cases, manage escalations, communicate with customers, collaborate with Engineering, provide maintenance updates, follow KCS practices, and mentor colleagues. The role requires active U.S. military service eligibility for DoD SkillBridge and successful completion of a CJIS-related fingerprint background check.

Performs production testing, calibration, troubleshooting, assembly, rework, and electrical measurements on dewars, components, instruments, and mechanical assemblies. Sets up test equipment, follows engineering specifications, analyzes test data, maintains records and equipment inventories, reports technical findings, and assists Engineering with developing procedures for new products. Requires mechanical and electrical knowledge, ESD awareness, computer skills, microscope use, and the ability to handle very small electronic parts.

Provides technical and clinical support for customers, distributors, and employees. Responsibilities include troubleshooting and repairing medical devices onsite and remotely, answering product inquiries, resolving escalated issues, managing repair RMAs, and supporting global projects. The role requires strong communication, organization, analytical, customer-service, and IT skills, with flexibility to work onsite and variable hours.

Provides technical sales support for mechanical seals and supply systems by analyzing equipment data, selecting solutions, estimating costs, preparing quotations, answering customer questions, and supporting negotiations and order execution. Coordinates with sales, production, and internal departments, resolves technical issues, reviews material substitutions and design specifications, visits customers, and trains stakeholders on products.

Provide technical support for Factory’s developer platform by resolving customer architecture, performance, recovery, security, and operational challenges. Advocate for customer needs with product and engineering teams, develop diagnostic and automation tools, create deployment and operational playbooks, and build scalable processes and dashboards. The role requires programming, production environment administration, strong communication, troubleshooting ability, adaptability, and collaboration.

The job description provides no specific responsibilities, work experience requirements, education preferences, technologies, travel expectations, or clearance requirements. The role appears to be a technical support position, with training, professional development, mentorship, and standard healthcare and retirement benefits offered.

Provides administrative and program-operations support for federal infectious-disease, genomics, bioinformatics, and microbiology research teams. Responsibilities include tracking milestones and deliverables, preparing reports, maintaining records, coordinating travel and procurement, arranging sample shipments, formatting technical documents, scheduling meetings, and coordinating with scientific, security, logistics, and government stakeholders. The role requires protecting sensitive information and supporting domestic and international activities.

Provide on-site technical support for Hyperconnect VOIP: troubleshoot call quality (packet loss, jitter, latency), diagnose browser and device issues, use tools like Wireshark and browser dev tools, escalate VOIP bugs to engineering, document solutions, and participate in rotating shift coverage to ensure service reliability.

The Technical Support Specialist resolves connectivity issues for stores, guides non-technical staff, documents solutions, and ensures smooth operations.

As a Dynamic PC Support Technician, you'll troubleshoot and repair client desktops and laptops, provide customer support, manage service calls, and ensure asset control according to guidelines.

Provide support for desktop and laptop repairs, troubleshoot technical issues, manage service calls, and ensure customer satisfaction.

The Dynamic PC Support Technician provides technical support for desktops and laptops, troubleshooting issues, and ensuring customer satisfaction while adhering to service level agreements.

The Dynamic PC Support Technician provides technical support for desktops and laptops, addressing client technical issues and ensuring customer satisfaction with service delivery.

The Help Desk Tech provides IT support via phone, email, or in-person, handling ticket triage, network troubleshooting, and customer assistance with PCs and software.

The role involves providing customer and technical support, troubleshooting issues, and ensuring the installation and maintenance of various technologies.

Provide on-site installation, configuration, maintenance, and troubleshooting for end-user hardware and software. Manage user accounts, document ticket resolutions, support mobile devices, restore backups, diagnose network issues related to end users, coordinate with other IT units and contractors, train users, and travel to sites as needed to ensure continuity of operations.

The Engineer, Technical Support role involves assisting customers with technical issues and ensuring satisfaction with Packsize products.

The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.

Provide technical support and troubleshooting for ProcedeExcede DMS customers via phone, email, and remote tools; participate in rotations, on-site implementation go-lives, training, QA testing, and ongoing customer relationship building to ensure timely issue resolution and product adoption.

The Technical Support Engineer manages customer queries, maintains relationships, and assists with Luminance’s AI technology, ensuring seamless support.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

Provide frontline IT help-desk support: triage and route tickets, install and troubleshoot PCs, printers, iPhones and software, inspect server rooms, manage backup tape rotations, activate network jacks for correct VLANs, deliver basic Mitel phone training, and track overdue tickets for escalation.

Provide phone and email technical support to business customers: troubleshoot issues, document tickets, perform business builds/suspensions/reactivations, ensure router configuration accuracy, route service requests, and contribute to team knowledge base.