Top Entry Level Tech Support Jobs

Provides inbound phone support to residential customers, troubleshooting internet and voice issues, handling basic billing inquiries and payments, and resolving service problems. The role requires active listening, multitasking, professionalism, and the ability to work varied second-shift schedules, including weekends and holidays. Representatives use customer service and technical support skills to explain Spectrum services, address concerns, and deliver positive customer experiences.

Provides 24x7 technical support to executives and assistants by diagnosing, repairing, installing, and maintaining hardware, software, networks, and multimedia equipment. Supports Windows, macOS, mobile devices, virtual desktops, Office 365, and enterprise applications through desk-side, phone, email, and remote channels. Responsibilities include asset management, documentation, escalation, vendor coordination, disaster recovery participation, project support, executive travel assistance, and occasional weekend or on-call coverage.

Provides Tier 1 technical support for Google Workspace for Education and related technologies through email, phone, and Google Meet. Responsibilities include ticket triage, troubleshooting, escalation, customer guidance, administrator training, documentation, SLA adherence, and collaboration across teams. The role also requires maintaining certifications, developing technical expertise, monitoring support channels, and contributing to productivity and customer satisfaction goals.

Provides Tier 1 technical support for Google Workspace for Education and related education technologies. Responsibilities include troubleshooting, ticket triage, SLA adherence, customer communication, escalation, administrator training, documentation, and support-process improvement. The role also requires maintaining certifications, monitoring support channels, collaborating across teams, and using AI tools to improve efficiency.

Provides Tier 1 technical support for Google Workspace for Education, Google Cloud, Chrome OS, and related SaaS tools. Responsibilities include troubleshooting customer issues, managing tickets and SLAs, escalating complex problems, training school IT administrators, creating documentation, and maintaining certifications. The role also supports customer satisfaction, team productivity, cross-functional initiatives, and ongoing technology learning.

Provides Tier 1 technical support for Google Workspace for Education and related technologies. Responsibilities include ticket triage, troubleshooting, customer guidance, escalations, documentation, administrator training, SLA adherence, and collaboration with internal teams. The role supports school districts through email, phone, and Google Meet while maintaining relevant Google and AI certifications and developing expertise in education technology tools.

Provides Tier 1 technical support for Google Workspace for Education, Google Cloud, Chrome OS, and related SaaS tools. Responsibilities include troubleshooting, ticket triage, SLA management, customer communication, escalations, administrator training, documentation, and knowledge-base maintenance. The role also supports team productivity, maintains certifications, monitors customer interactions, collaborates cross-functionally, and helps school IT administrators resolve technology issues.

Provides Tier 1 technical support for Google Workspace for Education, Google Cloud, Chrome OS, and CDW Education SaaS tools. Responsibilities include troubleshooting customer issues, managing support tickets and SLAs, escalating complex problems, advising school IT administrators, creating documentation, and delivering customer service through email, phone, and Google Meet. The role also requires maintaining certifications, collaborating across teams, and staying current with evolving Google and AI technologies.

Provides inbound phone support to residential customers, troubleshooting internet and voice technical issues, resolving basic billing inquiries, processing payments, and explaining Spectrum services. The role requires active listening, problem-solving, multitasking, professionalism, and the ability to work varied second-shift schedules, including weekends and holidays, in a 100% onsite call-center environment.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, answering billing and account questions, updating subscriber information, navigating computer systems, and resolving service concerns. The role requires strong communication, multitasking, customer service, and problem-solving skills while working varied shifts in a 24/7 call-center environment.

Provides inbound phone support to residential customers, troubleshooting internet and voice service issues, handling basic billing inquiries and payments, resolving problems, and delivering professional customer service. Requires flexibility for nights, weekends, holidays, strong communication, English proficiency, computer skills, and the ability to manage high call volumes in a 24/7 call-center environment.

Provides inbound customer support for Spectrum Mobile services, resolving activation, billing, payment, account, order, and subscriber issues. Navigates phone and computer systems, maintains customer accounts, explains products and processes, and delivers a positive customer experience in a high-volume 24/7 call-center environment.

Provides inbound customer support for Spectrum Mobile services, resolving activation, billing, payment, account, order, rate, and subscriber issues. Maintains customer accounts using phone and computer systems, explains mobile products and processes, and delivers efficient customer experiences. Requires flexibility for nights, weekends, and holidays in a 24/7 call-center environment.

Respond to customer inquiries, troubleshoot platform and integration issues, resolve bugs, provide user training, and improve product adoption. Collaborate with implementation, customer success, product, and engineering teams to escalate issues and identify support trends. Manage ticketing and knowledge infrastructure while contributing to future support-team hiring and onboarding.

Provides advanced technical support for complex customer issues involving ERP integrations, APIs, middleware, data integrity, and SaaS configurations. Responsibilities include log analysis, root cause investigation, issue replication, escalation coordination with Product and Engineering, customer communication, documentation, incident reviews, and process improvement. The specialist also supports system upgrades, regression testing, permissions management, and third-party connector troubleshooting.

Provides bilingual English and Spanish technical support for enterprise asset management software customers. Troubleshoots and reproduces issues, resolves tickets through remote support, documents findings, escalates problems to Development and Cloud teams, coordinates upgrades, manages custom development work and statements of work, and maintains customer ticket quality and communication.

Provides first-level technical support to customers by phone, email, and chat. Troubleshoots basic software, connectivity, installation, setup, password, and account access issues; documents resolutions and escalates complex problems. Requires clear communication, patience, computer literacy, problem-solving skills, and willingness to learn. Previous IT experience or certification is beneficial but not required.

Investigate and reproduce production software issues using logs, traces, API responses, and reproducible examples. Coordinate with engineering to validate workarounds, implement supported fixes, and restore customer workflows. Support incident response, communicate technical findings, document investigations, write runbooks and root-cause summaries, improve diagnostic tools, and identify recurring defects. The role requires troubleshooting authentication, permissions, networking, and data-flow issues, along with basic coding and clear technical documentation.

Provides inbound customer support for window covering products through pre-sales and post-sales assistance. Responsibilities include answering product questions, entering sample, quote, new, repair, and remake orders, tracking shipments, troubleshooting issues using guides, and issuing credits. The role requires strong communication, customer relationship-building, analytical, multitasking, reliability, and basic computer skills.

Own customer support tickets from initial response through resolution, maintaining SLA commitments and coordinating escalations. Troubleshoot Linux-based GPU clusters, access issues, storage, networking, containers, drivers, quotas, security groups, billing, and account problems. Gather logs, reproduce issues, execute and create runbooks, improve documentation, and communicate clearly under pressure. The role requires cross-time-zone collaboration and participation in an on-call rotation for critical incidents.

Provides technical support across PostHog products, owns customer tickets, investigates and debugs unfamiliar systems, ships code and documentation fixes, and partners with engineering teams on recurring customer issues. The role also improves support tooling and workflows, communicates clearly with technical customers, and shares product feedback to inform prioritization.

Provides Tier 1 helpdesk support to network users, troubleshooting Windows devices, Microsoft 365 applications, firm-specific software, hardware, printing, and virtual machines. Logs and manages incidents, service requests, problems, and changes in an IT service management system. The role also deploys equipment, documents solutions, communicates with end users, and participates in technical projects.

Investigate and resolve complex product, platform, and data issues using observability tools, dashboards, SQL, and logs. Manage incidents from detection through closure, coordinate with Support, Engineering, and Product, implement appropriate fixes, perform root cause analysis, document solutions, maintain operational workflows, and identify preventative improvements.

Leads sales initiatives and revenue growth across hotel properties, develops hotel and client relationships, prepares audiovisual estimates and proposals, identifies upselling opportunities, analyzes performance and forecasts, and coaches sales team members. Collaborates with AV technicians and operations teams to execute events, resolve client concerns, and maintain high customer service standards.

Provides Tier 1 technical support to customers through phone, chat, and email. Troubleshoots issues, researches solutions, documents interactions in Salesforce, manages case follow-ups, escalates unresolved problems, and delivers empathetic customer service in a high-volume environment. The role requires strong communication, critical thinking, multitasking, technical troubleshooting, and proficiency with common operating systems, browsers, productivity applications, and devices.