Top Entry Level Tech Support Jobs

Provides technical product support and sales assistance to bicycle riders through phone and email. Manages consumer-direct orders, delivers accurate product information, meets channel KPIs, identifies information gaps, and provides feedback on SRAM products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with customer support and office software.

Provide technical product support and sales assistance to bicycle riders through phone and email. Manage consumer-direct orders, deliver accurate product information, meet channel KPIs, identify information gaps, and provide feedback on products and website content. The role requires strong customer service, communication, writing, problem-solving, bicycle mechanical knowledge, and the ability to work independently in a virtual team.

Provides technical product support and sales assistance to bicycle riders through phone and email. Responsibilities include answering product questions, managing direct-to-consumer orders, meeting channel KPIs, identifying information gaps, and sharing feedback on products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with relevant customer service and office software.

Provides technical product support and sales assistance to bicycle riders through phone and email. Responsibilities include answering product questions, managing direct-to-consumer orders, meeting channel KPIs, identifying information gaps, and providing feedback on products and website content. The role requires strong bicycle mechanical knowledge, customer service, communication, writing, problem-solving, and independent work skills.

Support and maintain large-scale bare-metal GPU infrastructure across data centers. Diagnose customer issues and incidents, analyze logs across firmware, drivers, and hardware, coordinate data center interventions, troubleshoot networking, and participate in on-call operations. The role also develops automation, documentation, troubleshooting processes, and reliability improvements while collaborating with customers and engineering teams supporting HPC and AI workloads.

Provides 24x7 technical support to executives and assistants by diagnosing, repairing, installing, and maintaining hardware, software, networks, and multimedia equipment. Supports Windows, macOS, mobile devices, virtual desktops, Office 365, and enterprise applications through desk-side, phone, email, and remote channels. Responsibilities include asset management, documentation, escalation, vendor coordination, disaster recovery participation, project support, executive travel assistance, and occasional weekend or on-call coverage.

Provides technical troubleshooting and functional support for Jenzabar products used by higher education institutions. Resolves application and system issues using SQL, logs, browser developer tools, and structured workflows; manages multiple customer cases; documents solutions; communicates with customers and internal teams; and escalates issues to Product and Engineering. The role requires customer empathy, strong prioritization, problem-solving, communication, adaptability, and familiarity with web applications, enterprise software, and higher education processes.

Provides Tier 2 technical support for Gallagher animal-management software, cloud, hardware, and system integrations across North and South America. Troubleshoots escalated issues, performs SQL-based database debugging, trains Tier 1 customer technical service teams, creates documentation and training materials, supports software releases, and coordinates with Product, R&D, IT, and global support teams. Requires fluent Spanish and English, strong problem-solving and communication skills, and familiarity with CRM, ERP, and agricultural technology.

Maintain and operate networked simulator and modeling systems supporting military training exercises. Responsibilities include operational checks, troubleshooting, preventative maintenance, hardware installation, software deployment, configuration management, technical documentation, system updates, deficiency tracking, and simulator and network construction. The role also supports distributed systems, Agile Scrum collaboration, DoD personnel, and live, virtual, and constructive training environments.

Provides technical support to attorneys and business staff in a 24/7/365 helpdesk call center. Resolves complex issues, documents interactions, manages tickets, follows helpdesk procedures, meets service and quality metrics, escalates security concerns, and delivers clear customer service. The role requires Microsoft Office proficiency, analytical problem-solving, multitasking, and familiarity with AI tools and information security protocols. It is based in a hybrid Phoenix office with a fixed Sunday, Monday, Wednesday, and Thursday schedule.

Maintains and operates distributed simulator and modeling systems supporting military training exercises. Responsibilities include operational checks, preventative maintenance, Tier 1–3 troubleshooting, hardware installation, software deployment, configuration management, network and system updates, technical documentation, and deficiency tracking. The role also supports Agile Scrum collaboration, simulator and network builds, and training in live, virtual, and constructive environments. Travel of up to 25% is required, along with TS/SCI clearance and Security+ certification.

Provides technical review, execution, maintenance, and customer support for IT initiatives and business applications. Responsibilities include application lifecycle support, user engagement, implementation, training, issue resolution, IT budget tracking, software licensing review, vendor cost management, invoice and purchase order review, and coordination with Finance and IT leadership on expenses and investment evaluations.

Designs, delivers, and maintains technical training programs for Customer Success, Support, and Professional Services teams. Develops curricula, playbooks, certifications, and LMS content; facilitates workshops and webinars; partners with SMEs and cross-functional leaders; identifies skill gaps; and measures training effectiveness through performance metrics such as ramp time and ticket resolution. The role requires technical support expertise in virtualization, containers, networking, and data storage, plus hands-on lab and hardware management experience.

Designs, delivers, and maintains technical training for Customer Success teams, including product knowledge, troubleshooting, issue identification, and customer engagement. Manages LMS content, certifications, playbooks, and curriculum updates. Partners cross-functionally with leadership and subject matter experts, measures training effectiveness through KPIs, and improves enablement programs. Requires technical support experience, virtualization and containerization knowledge, advanced networking, storage technology expertise, and hands-on lab and hardware management experience. Travel up to 30% is required.

Provides frontline technical support to SaaS customers through phone, email, and chat. Troubleshoots software, device, networking, and configuration issues; assists with setup and integrations; documents and escalates cases; monitors service-level agreements; tests fixes; collaborates with Product and Engineering; and contributes to knowledge-base documentation.

Provide 24/7 technical support for network management system products, troubleshoot and resolve customer issues, manage outages, perform corrective and preventive maintenance, document incidents and root causes, and coordinate escalations with higher-level support and product teams. The role also maintains Salesforce records, supports knowledge management, communicates recovery risks, and builds customer relationships while meeting service-level agreements.

Provides proactive and reactive technical support for designated enterprise customers. Responsibilities include troubleshooting application, API, authentication, network, and system issues; managing alerts and remediation plans; configuring content sources; educating customers; maintaining runbooks and knowledge articles; coordinating cross-functional improvements; and representing customer needs. The role is hybrid in New York City or Nashville and includes customer-specific screening, equipment, training, certification, and extended on-call coverage.

Provides first-line technical support to customers through phone, email, forums, and other channels. Troubleshoots software, hardware, installation, and configuration issues; documents interactions and solutions; escalates complex problems; and collaborates with Engineering, Product Management, and Professional Services. The role also maintains knowledge-base content, submits enhancement and defect reports, advises customers on products and postal requirements, and supports customer satisfaction and retention.

Provide technical support and implementation coordination for members, data providers, and technology partners. Troubleshoot property data feeds, review XML and JSON, coordinate onboarding and testing, manage escalations, document configurations, and communicate solutions to technical and non-technical audiences. The role also tracks implementations, outages, and resolutions while serving as an internal subject-matter expert for property feeds, listing displays, and syndication.

Provides technical support for Treasury Management clients by handling service requests, resolving issues, recommending relevant products, delivering client training, and navigating multiple systems. Maintains advanced knowledge of Treasury Management tools, follows banking security and regulatory procedures, collaborates with sales, product, and implementation teams, and tracks recurring issues to identify process improvements and client risk.

Provides technical support for Treasury Management products by handling incoming service requests, resolving client issues, navigating multiple systems, delivering training, and recommending needs-based products. Maintains advanced product knowledge, follows banking audit and security policies, coordinates with sales, product, and implementation teams, and tracks recurring issues to identify process improvements and client risks.

Provides technical support for students and instructors using an online learning environment. Maintains LMS access, troubleshoots account, access, and course-delivery issues, verifies course materials before instructional sessions, and tracks or escalates unresolved problems. Requires LMS or online learning platform support experience, user-account administration knowledge, and compliance with information-security and privacy requirements. Full-time coverage includes evening classes during active academic sessions.

Provides proactive and reactive technical support for designated enterprise customers. Responsibilities include troubleshooting application logs, stack traces, browser traces, REST APIs, SSO, SAML, OAuth, and cloud integrations; managing alerts and remediation plans; configuring content sources; documenting customer-specific runbooks; educating users; and coordinating product and support improvements. The role is hybrid in New York City or Nashville and includes customer-specific screenings, training, equipment use, and extended on-call coverage.

Provides technical support to corporate and broker clients by analyzing data, managing file feeds, auditing relational databases, writing reports, and troubleshooting interfaces. Tests and escalates product defects and data issues to engineering and product teams, supports sprint prioritization, manages Salesforce cases, responds to customer inquiries, and documents knowledgebase solutions. Requires SQL, FTP, data management, advanced Excel, strong communication, and problem-solving skills; finance, equity compensation, and ASC 718 knowledge are preferred.

Provide phone, ticket, and email support for QuoteWerks users and leads. Diagnose software questions and issues, maintain product and integration knowledge, and perform quality assurance and compatibility testing for updates. Over time, support technicians may conduct implementations, professional services, and customer training. The role requires responsive customer service, technical problem-solving, adaptability, and collaboration in an onsite Orlando office environment.