Top Entry Level Tech Support Jobs

Provide phone, chat, and ticket-based technical support to Waystar clients—troubleshoot issues, use internal systems to research solutions, document interactions, and continually learn product features to maximize client success and satisfaction.

Provide Tier 1 technical product support for internal and external clients via ticketing, orders, phone, and email. Troubleshoot escalations, monitor/fulfill orders and tickets, coordinate team communications and meetings, and ensure timely, high-quality deliverables while maintaining exceptional customer service and documentation.

Provide front-line phone and web-portal support to strategic healthcare clients. Triage, document, and resolve technical and billing/revenue-cycle issues; escalate to internal teams as needed. Maintain professionalism, meet team metrics, and assist with projects assigned by management.

Provide technical support for iManage products by diagnosing and resolving software and configuration issues in complex multi-tier environments. Collaborate with customers, integrators, and internal teams, maintain deep knowledge of Windows Servers, networking, databases, web technologies, and mobile/desktop platforms, document best practices, and proactively reduce problem occurrence to ensure customer success.

Provide front-line technical support for strategic healthcare clients via phone and web portal. Triage, document, and resolve simple to complex issues, escalate to internal teams as needed, and meet team metrics while maintaining professional client communication.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.

Provide first-line technical support for Teltonika Networks connectivity products to business customers via phone, email, and ticketing. Troubleshoot networking, VPN, and cellular issues, advise on product integration, escalate complex cases to engineers, and support international customers in shift-based model.

Provide second-level integration support for partners during night shifts: monitor systems, analyze and troubleshoot integration issues, perform protocol testing, and deliver excellent customer service.

Provide first-level technical support for hardware, software, and applications; respond to tickets via HappyFox; assist with user account and permission management; support enterprise systems (Blackbaud CRM, Salesforce, Microsoft365); document incidents; aid in system implementations, testing, training, and basic data integrity/analysis tasks.

The Engineer, Technical Support role involves assisting customers with technical issues and ensuring satisfaction with Packsize products.

Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.

Provide first-line technical support for ServiceTitan via phone, chat, email and screen-sharing. Troubleshoot product, billing, and payroll/ERP-related issues, prevent escalations, use support tools, and create customer-focused solutions while leveraging data and reporting tools.

The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.

The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.

Provide first-line technical support to customers: troubleshoot issues, document solutions, escalate to Tier II when needed, support new user setups, and assist inbound customer service calls.

Provide on-site bilingual (English/Spanish) technical support and sales in a call center: troubleshoot devices and OSes, use call center software, meet sales targets, escalate when needed, complete training, and participate in PPX incentive program.

Provide technical support and troubleshooting for ProcedeExcede DMS customers via phone, email, and remote tools; participate in rotations, on-site implementation go-lives, training, QA testing, and ongoing customer relationship building to ensure timely issue resolution and product adoption.

Provide product-level technical support for biopharma customers, aiding pre- and post-sales product selection, troubleshooting equipment, producing technical documentation and content, collaborating with engineering and commercial teams, supporting on-site visits and tradeshows, and identifying upsell opportunities to drive revenue.

Provide advanced, on-site technical support for automated laser engraving and pin marking systems to external customers via phone, email, chat, and case management. Diagnose hardware and software issues using remote desktop tools and electrical test equipment, document interactions, escalate complex cases, and aim to close 90% of cases. Maintain professionalism, ensure timely, accurate support, stay current on technology, and occasionally travel for training or business needs.

The Technical Support Engineer manages customer queries, maintains relationships, and assists with Luminance’s AI technology, ensuring seamless support.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

As a Technical Support Specialist at ALLO, you'll assist customers with technical issues related to internet and voice services, providing excellent customer service and collaboration within a team environment.

Provide on-site IT support across five offices: install/configure hardware and OS, troubleshoot system and network issues, replace equipment, create user accounts, and manage/prioritize multiple support tasks.

Provide escalated technical support for backend/platform issues across Core and Vision, diagnosing root causes using SQL, GCP, logs, Grafana, and gateway/DevOps telemetry; close or escalate tickets with full reproduction and handoff documentation; contribute runbooks and mentor analysts; participate in on-call rotations for incident and release support.