Top Entry Level Tech Support Jobs

Provide front-line technical support for strategic healthcare clients via phone and web portal. Triage, document, and resolve simple to complex issues, escalate to internal teams as needed, and meet team metrics while maintaining professional client communication.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Provide phone, chat, and ticket-based technical support to Waystar clients—troubleshoot issues, use internal systems to research solutions, document interactions, and continually learn product features to maximize client success and satisfaction.

The Enterprise Technical Support Analyst provides front-line support for strategic clients, handling urgent and complex inquiries via phone or web, ensuring professionalism and timely resolution of issues.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Provide front-line phone and web-portal support to strategic healthcare clients. Triage, document, and resolve technical and billing/revenue-cycle issues; escalate to internal teams as needed. Maintain professionalism, meet team metrics, and assist with projects assigned by management.

Serve as Tier 1 IT support: triage and resolve common hardware, software, account, and connectivity issues via Jira, phone, and email. Document troubleshooting, escalate complex tickets to Tier 2, participate in on-call rotation, and maintain SLA communication and knowledge base adherence while delivering strong customer service.

Provide technical support and account management for clinic computer systems: install, modify, and repair hardware and software; run diagnostics; troubleshoot Windows and Office issues; respond to user queries and prepare reports; follow up to ensure resolution.

Provide onsite installation, configuration, repair and support for workstations, laptops, printers, network devices and video conferencing. Manage user accounts (including Active Directory), document ticket resolutions, support approved mobile devices, train end users, perform backups/restores, diagnose network issues, coordinate with other IT units/contractors, follow disaster recovery plans, and travel to sites as needed.

Provide on-site installation, configuration, maintenance, and troubleshooting for end-user hardware and software. Manage user accounts, document ticket resolutions, support mobile devices, restore backups, diagnose network issues related to end users, coordinate with other IT units and contractors, train users, and travel to sites as needed to ensure continuity of operations.

As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.

Provide second-level integration support for partners during night shifts: monitor systems, analyze and troubleshoot integration issues, perform protocol testing, and deliver excellent customer service.

The Engineer, Technical Support role involves assisting customers with technical issues and ensuring satisfaction with Packsize products.

Provide inbound technical support and monitoring for ATMs in a call center: troubleshoot configurations and communication errors, program and monitor ATMs, assist customers and technicians, order parts, and resolve issues through to completion while maintaining professionalism and confidentiality.

Provide hands-on IT support: diagnose and resolve hardware/software issues; install PCs, printers, software, terminals; assist with file server backups; install data/voice cabling; coordinate vendor repairs; maintain hardware inventory and support departmental projects. Must pass background check and be eligible to work in the U.S.; employer does not provide visa sponsorship.

Provide front-line IT support for desktops, laptops, mobile devices, printers, and collaboration technologies. Troubleshoot hardware, OS, and application issues; perform imaging, software installs, and device provisioning. Support Microsoft 365 apps, conference room AV, and workplace services. Create and resolve incidents in ServiceNow, maintain asset records and knowledge articles, assist with onboarding/offboarding, coordinate vendor repairs, and escalate complex issues while meeting SLAs across specified Boston-area sites.

Provide technical support and training for SEL power systems relaying products. Diagnose hardware and software issues, guide customers through resolutions, log cases in CRM, escalate to application engineers when needed, and occasionally travel for customer trainings and seminars.

Provide first-line technical support for ServiceTitan via phone, chat, email and screen-sharing. Troubleshoot product, billing, and payroll/ERP-related issues, prevent escalations, use support tools, and create customer-focused solutions while leveraging data and reporting tools.

Provide first-level technical support for hardware, software, and applications; respond to tickets via HappyFox; assist with user account and permission management; support enterprise systems (Blackbaud CRM, Salesforce, Microsoft365); document incidents; aid in system implementations, testing, training, and basic data integrity/analysis tasks.

Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.

Provide on-site bilingual (English/Spanish) technical support and sales in a call center: troubleshoot devices and OSes, use call center software, meet sales targets, escalate when needed, complete training, and participate in PPX incentive program.

Provide on-site technical support and troubleshoot customer issues using call center systems, escalate appropriately, and meet sales and customer-experience goals by selling Asurion products. Complete paid training, work high-volume call center shifts using a headset, document and track issues, and earn incentive pay through positive customer outcomes.

The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.

The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.

Provide on-site technical support to fresh produce packers: observe operations, troubleshoot equipment and processes, advise on pesticide use and food-safety compliance, train customers, collaborate with Sales and R&D, and recommend improvements to optimize product performance.