Top Entry Level Tech Support Jobs

Provides on-site technical and marketing support to automotive dealerships. Responsibilities include handling support calls and emails, troubleshooting inventory and website issues across DMS, IMS, and CMS platforms, creating and resolving tickets, preparing inventory reports, conducting website and phone-number QA testing, and auditing websites and vendors. The role requires strong communication, problem-solving, computer, and customer support skills.

Provides technical customer support through email and live chat, triages tickets, diagnoses product issues, assists customers with onboarding and platform usage, and identifies product improvements. The role also supports process improvement and collaborates with Product and Customer Success teams. Candidates should understand basic programming concepts, communicate clearly, work independently, and be available for rotating weekend coverage during Central or Mountain time zone hours.

Provides technical support to dental-office customers, field personnel, dealers, and third parties. Diagnoses and resolves software, hardware, application, conversion, and customer-data issues through phone, email, chat, and live-line channels. Documents contacts and resolutions in CRM, follows escalation procedures, supports knowledge-base updates, performs data analysis, and collects customer-site information in accordance with HIPAA guidelines. Requires strong communication, troubleshooting, organization, and independent decision-making skills.

Provides technical and application support to dental-office customers, field personnel, dealers, and third parties. Diagnoses and resolves hardware, software, conversion, and customer-data issues through phone, email, chat, and live-line channels. Documents contacts and resolutions in CRM systems, follows escalation procedures, supports knowledge-base updates, performs data analysis, and maintains product expertise while adhering to company standards and HIPAA guidelines.

Supports electromechanical systems through troubleshooting, testing, assembly, installation, calibration, repair, and maintenance. Assists engineers with technical solutions, uses CAD and diagnostic software, documents work, follows GxP regulations and SOPs, and contributes to equipment upgrades, compliance, quality control, and continuous improvement. This is an onsite, 12-hour night-shift role in Johns Creek, Georgia.

Troubleshoot, test, assemble, install, calibrate, repair, and upgrade electromechanical equipment and systems. Support engineers with technical solutions, inspect equipment using diagnostic software, model systems with CAD tools, maintain documentation, follow GxP regulations and SOPs, and contribute to quality control and continuous improvement. This is an onsite, 12-hour night-shift role in Johns Creek, Georgia.

Provides basic technical troubleshooting, repair guidance, application assistance, and product recommendations to customers, distributors, and field personnel. Maintains product knowledge through training, documents warranty claims and product issues, updates technical references, and escalates complex quality or application concerns. The role requires strong customer service, communication, electronics knowledge, problem-solving, data entry, and adherence to ISO-related procedures.

Provides hands-on L2/L3 production support for broadband networks, diagnosing complex connectivity, routing, performance, and service issues across access, aggregation, transport, IP, and customer-premises domains. Performs fault isolation, packet and telemetry analysis, incident ownership, root-cause investigations, change validation, vendor coordination, and operational documentation. Collaborates with NOC, engineering, architecture, and service teams to resolve incidents, improve monitoring, and enhance network stability.

Own technical support and customer onboarding for an AI-powered B2B SaaS platform. Troubleshoot Mac and Windows environments, SSO and identity providers, MDM, VPNs, desktop applications, CRM integrations, and user permissions. Lead customer IT meetings, resolve or validate issues, document bugs for R&D, train users, and manage onboarding follow-ups through go-live.

Investigate technical support requests and availability alerts, analyze logs and metrics, identify root causes, test hypotheses, and escalate issues effectively. Support internal users, suppliers, developers, and stakeholders while documenting solutions and improving processes. Contribute to product initiatives, project management, AI-powered automations, and monitoring of hotel and room availability across brands, partners, and suppliers.

Provides bilingual English-French technical and clinical support to customers, distributors, and employees. Troubleshoots and repairs medical imaging products onsite, remotely, and at customer locations; manages escalated issues and repair RMAs. The role also interprets technical resources, supports global projects, and resolves customer inquiries while working independently. Candidates need an associate or bachelor’s degree in electronics, biomedical technology, computer science, or a related field, plus strong IT, communication, troubleshooting, and medical device repair skills.

Supports customers through ticket triage, emergency phone support, technical guidance, and best-practice consultation. Processes customer materials through glossary development tools, validates glossaries using human and machine testing, and assists with customer success workflows, tracking, reporting, and sales data requests. The role is fully remote and focused on helping clients deliver accurate real-time translation events.

Provides high-volume technical support to university students through phone, email, live chat, and social media. Troubleshoots online classroom access, browsers, and e-learning applications; documents resolutions; meets call center and first-contact resolution metrics; escalates complex or recurring issues; and provides clear, patient guidance in a structured virtual environment. Requires schedule flexibility, strong communication, multitasking, problem-solving, and customer service skills.

Early-career engineering role combining HVAC and dehumidification product development with inside sales, technical support, quoting, application assistance, troubleshooting, and customer engagement. The associate will support customers, contractors, distributors, and sales teams while developing technical selling and field-sales capabilities. Travel begins at approximately 10% and increases with experience, with an intended progression to Regional Sales Manager within 12–24 months.

Provide escalated remote and onsite technical support across multiple client environments. Troubleshoot Windows, macOS, Microsoft 365, networking, servers, cloud services, firewalls, and backup systems. Configure and administer Windows Server, Hyper-V, Intune, Azure, Datto, and related infrastructure. Mentor junior technicians, document tickets and client systems in Autotask, maintain procedures, and communicate professionally with clients. The hybrid role requires flexibility among home, office, and client locations.

Provide escalated technical support across multiple client environments in an MSP setting. Troubleshoot Windows, macOS, Microsoft 365, networking, servers, cloud services, firewalls, and backup systems. Configure and administer Windows Server, Hyper-V, Intune, Azure, Datto, and related infrastructure. Deliver remote and onsite support, mentor Level I technicians, document tickets and procedures in Autotask, and maintain clear client communication.

Provides remote and onsite technical support across multiple client environments. Responsibilities include resolving escalated issues, troubleshooting Windows, macOS, Microsoft 365, networking, servers, cloud systems, and applications; administering Windows Server, Hyper-V, firewalls, switches, and access points; documenting tickets and client systems; mentoring Level I technicians; and communicating professionally with clients. The hybrid role requires work from home, the Federal Way office, and client sites in the greater Seattle area.

Participate in a 12-week remote SkillBridge fellowship supporting enterprise customers on the Axonius platform. Learn to troubleshoot technical incidents, analyze logs, manage Zendesk ticket queues, document solutions in Confluence, and coordinate escalations with Engineering, Product, and Technical Account Management teams.

Provides technical support by phone, remotely, and in person. Troubleshoots systems, installs hardware and software, supports networks and manufacturing integrations, maintains documentation, administers IT systems, improves processes, and helps ensure secure, continuously available computer and communication systems. The role also trains users and supports internal controls.

Provides phone- and chat-based technical support for RV customers. Diagnoses issues involving electrical, plumbing, HVAC, appliances, slide-outs, leveling, solar, and other systems; guides customers through safe troubleshooting; documents interactions; routes unresolved cases to Service, Parts, Warranty, or technicians; manages CRM entities and tasks; monitors leads; and follows up on outstanding concerns.

Provides technical troubleshooting and functional support for Jenzabar products used by higher education institutions. Resolves application and system issues using SQL, logs, browser developer tools, and structured workflows; manages multiple customer cases; documents solutions; communicates with customers and internal teams; and escalates issues to Product and Engineering. The role requires customer empathy, strong prioritization, problem-solving, communication, adaptability, and familiarity with web applications, enterprise software, and higher education processes.

Provides Tier 2 technical support for Gallagher animal-management software, cloud, hardware, and system integrations across North and South America. Troubleshoots escalated issues, performs SQL-based database debugging, trains Tier 1 customer technical service teams, creates documentation and training materials, supports software releases, and coordinates with Product, R&D, IT, and global support teams. Requires fluent Spanish and English, strong problem-solving and communication skills, and familiarity with CRM, ERP, and agricultural technology.

Provides technical support to attorneys and business staff in a 24/7/365 helpdesk call center. Resolves complex issues, documents interactions, manages tickets, follows helpdesk procedures, meets service and quality metrics, escalates security concerns, and delivers clear customer service. The role requires Microsoft Office proficiency, analytical problem-solving, multitasking, and familiarity with AI tools and information security protocols. It is based in a hybrid Phoenix office with a fixed Sunday, Monday, Wednesday, and Thursday schedule.

Provides technical support for semiconductor manufacturing equipment at customer sites, including escalations, installations, upgrades, troubleshooting, calibration, testing, and performance improvement. Acts as a liaison between customers, field teams, and engineering; supports alpha and beta site deployments; reviews engineering change orders; analyzes system performance and spending data; creates technical documentation; and presents improvement plans to customers. The role requires approximately 50% travel.

Provides technical support for semiconductor equipment at customer sites, including escalations, fleet performance, installations, upgrades, troubleshooting, calibration, testing, and improvement programs. Supports alpha and beta sites, reviews engineering change orders, analyzes system performance metrics, prepares technical documentation, and communicates solutions to field teams and customers. The role requires approximately 50% travel and may involve leading small projects.