Top Entry Level Tech Support Jobs

The Technical Support Engineer provides high-quality customer support, troubleshooting LayerZero products, resolving issues, and documenting solutions while collaborating with various teams.

As a Technical Support Specialist at ALLO, you'll assist customers with technical issues related to internet and voice services, providing excellent customer service and collaboration within a team environment.

Provide on-site technical support for Hyperconnect VOIP: troubleshoot call quality (packet loss, jitter, latency), diagnose browser and device issues, use tools like Wireshark and browser dev tools, escalate VOIP bugs to engineering, document solutions, and participate in rotating shift coverage to ensure service reliability.

Assist clients with account questions, provide technical support, document interactions, and collaborate within an office team in a structured environment.

As a Dynamic PC Support Technician, you'll troubleshoot and repair client desktops and laptops, provide customer support, manage service calls, and ensure asset control according to guidelines.

Provide support for desktop and laptop repairs, troubleshoot technical issues, manage service calls, and ensure customer satisfaction.

The Dynamic PC Support Technician provides technical support and repairs for desktops and laptops, ensuring service level agreements are met and customer satisfaction is maintained.

The Dynamic PC Support Technician provides technical support for desktops and laptops, troubleshooting issues, and ensuring customer satisfaction while adhering to service level agreements.

The Dynamic PC Support Technician provides technical support for desktops and laptops, addressing client technical issues and ensuring customer satisfaction with service delivery.

The Dynamic PC Support Technician provides customer support for desktops and laptops, troubleshooting technical issues and ensuring timely service delivery to clients.

The Help Desk Tech provides IT support via phone, email, or in-person, handling ticket triage, network troubleshooting, and customer assistance with PCs and software.

Provide L1–L3 technical support for semiconductor metrology tools: diagnose and resolve tool issues, document best-known methods, support field engineers, lead small projects, assist in evaluations/beta tests, and deliver customer education. Role includes phone/email follow-the-sun support, technical writing and presentations, and ~40% travel with on-site fab work and extensive training.

The role involves providing customer and technical support, troubleshooting issues, and ensuring the installation and maintenance of various technologies.

Provide L1 technical support via chat, phone, and tickets for Kaseya customers. Troubleshoot OS, virtualization, storage, networking, AD, server/database basics, logs, and firewall issues while meeting KPIs and ensuring excellent customer service.

This entry-level role involves providing technical support and service to customers, troubleshooting issues, and assisting with internal operations and documentation.

Provide onsite, client-facing technical support for POS software and hardware: install/configure systems, onboard and train users, perform remote troubleshooting, liaise with Sales and Development, and assist with inventory tracking.

The Technical Support Specialist provides technical support for software and network issues, manages tickets, and ensures customer satisfaction while working under a defined schedule.

As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.

The Technical Support Representative engages with customers across digital channels, managing inquiries through social media, emails, and review platforms while ensuring high-quality service and collaboration with internal teams to enhance customer experience.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.

Provide escalated technical support for KLA equipment, diagnose and troubleshoot optical/electro-mechanical and software systems, collaborate with field teams, travel worldwide (40-70%), create technical documentation, support installations/upgrades, and deliver technical training.

Evaluate, diagnose, and solve technical equipment problems, ensuring customer production and satisfaction. Assist installation engineers and maintain service quality through documentation and relationship building with customers.

The Technical Support Specialist provides tech support to students, handling calls, emails, and chats regarding online classroom access and troubleshooting issues.

The Client Support Analyst Tier I assists clients with technical support via phone and email, managing inquiries through a ticketing system, troubleshooting issues, and documenting interactions.