Top Senior Operations Jobs in Washington, DC

Lead and optimize sales processes, territory planning, RFP and Bid Desk reviews, Salesforce enhancements, data quality, and sales tech stack. Deliver metrics, automate alerts, collaborate cross-functionally, and use AI tools to improve AE/CSM productivity and sales efficiency.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

Build and lead Digimarc's revenue operations: design and run a 13-week operating cadence, own forecasting and pipeline hygiene, optimize end-to-end funnel, provide revenue analytics, enable outbound motion, lead GTM planning and compensation, establish deal desk and renewals operations, and govern the revenue tech stack (Salesforce/CRM, forecasting, CS platforms). Act as a player-coach to turn data into decisions and scale predictable revenue processes.

Owns revenue operations for the Parking Group, including billing accuracy, financial reporting, AP/AR coordination, close support, CRM and sales analytics, commission validation, process improvement, and operational documentation. The role partners cross-functionally with Sales, Support, Onboarding, Marketing, Finance, and Operations, while mentoring team members and supporting succession planning.

Provide Tier 2 global, 24/7 IT operations support for infrastructure, devices, and services. Troubleshoot incidents, perform maintenance and patching, manage storage and backups, run monitoring and capacity analysis, develop test cases, support deployments, and produce SOPs/CDRLs while coordinating with engineering and government stakeholders.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

Manage day-to-day operations of the Washington, D.C. office including facilities and vendor management, office supplies and space planning, basic IT and equipment coordination, light accounting support, onboarding and People & Culture partnership, and execution of operational projects and events to ensure a welcoming, well-organized workplace.

Own the company’s annual planning, quarterly OKR cycles, operating cadence, and business metrics foundation. Build client margin, cost-to-serve, unit economics, cohort performance, and repeatable analytics. Pressure-test forecasts and business cases, facilitate cross-functional decision-making, define company metrics, and establish reporting processes. As the first dedicated Business Operations hire, independently perform analysis, lead executive-facing meetings, document decisions, and eventually build the function and team.

ParentSquare seeks a Revenue Operations Specialist to manage lifecycle strategy and automation, enhance customer engagement, and optimize go-to-market processes using HubSpot.

Lead on-site IT operations for enterprise infrastructure in a 24/7 mission environment: supervise operations staff, coordinate incident response, monitor systems, drive service continuity, manage documentation, and liaise with customers and stakeholders to ensure availability and compliance in a classified environment.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.

Manage HR and financial operations across the employee lifecycle, including hiring/onboarding/offboarding, benefits administration, performance cycles, vendor and invoice management, budget tracking and forecasting, contractor onboarding, IT/cybersecurity support, and coordination of in-person meeting logistics. Maintain systems, documentation, and reporting to support leadership decision-making and strengthen team culture and operational processes.

Lead design and scaling of sales and partner operations: own GTM systems architecture (Salesforce, LeanData, CPQ), optimize processes and data pipelines, ensure executive reporting accuracy, drive cross-functional alignment, and lead change management and training across the revenue org.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.

Lead and own daily crypto and fiat settlement and trading operations: investigate and resolve breaks, run reconciliations, manage trade lifecycle, automate tasks with Python, run partner go-lives, use LLM tooling, build operational dashboards, and serve as technical SME and on-call responder.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Serve as the primary technical operations liaison for payroll tax implementations and production support. Validate and troubleshoot data files and integrations (XML/CSV/TXT/JSON), manage escalations, coordinate testing and cutovers, ensure data quality, advise on tax setup, and document SOPs to support customer onboarding and daily operations.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

Manage federal operations and executive support: coordinate complex calendars, travel, meetings, and events; handle confidential information; build processes; track action items; support federal customer engagement and special projects across stakeholders.

The Project Manager oversees RSHA operations, ensuring compliance and coordination of staffing and warehouse functions while interfacing with government officials.