Top Senior Operations Jobs in Washington, DC

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Build and improve Commercial Operations processes, workflows, governance, reporting, and systems. Partner with sales, finance, data, technology, and business teams to translate needs into scalable solutions. Support deal workflows, segmentation, territories, pricing, quotas, and incentives while leading cross-functional initiatives from discovery through adoption and creating guidance for new ways of working.

Build and lead Pallet’s revenue operations function, establishing scalable sales processes, reporting, dashboards, forecasting, pipeline inspection, CRM discipline, territory management, lead routing, account allocation, and commission administration. Partner with Sales, Marketing, and Finance leadership to improve funnel execution, data quality, attribution, accountability, and forecast accuracy as the company scales its B2B SaaS revenue engine.

Owns the design, implementation, monitoring, and scaling of core operational workflows and processes. Identifies efficiency and automation opportunities, leads cross-functional initiatives with product, engineering, payer, and customer experience teams, and uses data analysis to drive actionable insights and business outcomes. The role serves as an operational bridge to product and data teams while supporting high-quality execution and company growth.

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Serves as a strategic partner to the President, leading cross-functional initiatives across finance, operations, and strategy. Analyzes complex information, builds decision-ready briefings and dashboards, prepares leadership and board materials, identifies business bottlenecks, and drives priority projects through execution. Requires strong financial modeling, analytical, communication, judgment, and prioritization skills.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Provides Tier 1 and Tier 2 technical support for SharePoint and Microsoft Power Platform environments. Troubleshoots permissions, workflows, legacy customizations, licensing, and access issues; documents resolutions in ticketing systems; guides customers; escalates complex problems; and contributes to knowledge articles and support process improvements across enterprise and government environments.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Leads organization-wide operations, including safety and security, enterprise risk management, insurance, facilities, contracts, procurement, travel and expense programs, policies, and business continuity. Oversees physical infrastructure, emergency preparedness, disaster recovery, compliance, vendor relationships, budgets, and operational improvements. Manages and develops the Operations team, collaborates across departments, presents risk recommendations to leadership and the board, and ensures efficient, equitable, and cost-effective organizational processes.

Own the operational and financial performance of a portfolio of parking facilities. Analyze P&Ls, budgets, and forecasts; improve revenue, expenses, and NOI; oversee garage operations; resolve issues; coordinate internal teams and vendors; and manage property stakeholder relationships. Develop scalable operational playbooks and technology-enabled improvements. Requires strong analytical, commercial, relationship-building, and problem-solving skills, plus willingness to travel up to 50% of the time.

Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Manages campus operations including arrival, dismissal, meals, recess, facilities, safety, procurement, budgets, IT coordination, compliance, and assessments. Leads and coaches Operations Specialists, oversees vendors and food service, manages school purchasing and physical space, supports emergency response, and partners with the Principal and school leadership team. Builds consistent student culture, maintains safe and efficient systems, engages families, and ensures operational compliance.

Own revenue operations for AMER sales segments, including forecasting, pipeline analytics, territory and account assignments, quota deployment, data quality, Salesforce reporting, routing, and performance reviews. Partner with sales leaders, resolve operational issues, maintain accurate records, support planning, and lead process improvements across the go-to-market organization.

Own Horizon3’s global go-to-market planning model, connecting budget, headcount, hiring timing, capacity, productivity, territories, quotas, and performance goals. Lead annual and in-year planning cycles, quota allocation, scenario planning, governance, and metric definition. Build models, analyze Salesforce data, reconcile plans with Finance, coordinate regional stakeholders, and present trusted recommendations to executives and sales leaders.

Own partner operations across cloud, data, AI infrastructure, ISV, and channel partners. Build co-sell processes, joint sales plays, partner pipeline reporting, marketplace transactions, funding submissions, partner portal compliance, engagement calendars, and operational playbooks. Use data to guide partner investment and revenue strategy, collaborate across Sales, Marketing, Finance, Legal, Product, and Engineering, and develop AI automations for opportunity registration, reporting, data hygiene, and workflow efficiency.

The Revenue Operations Manager supports GTM planning, forecasting, compensation, pipeline analysis, reporting, Salesforce data quality, partner operations, and process improvement. The role partners with Sales, Marketing, Customer Success, Finance, Deal Desk, and Partnerships to improve data, systems, workflows, dashboards, capacity planning, and revenue performance. This is a manager-level individual contributor position focused on turning analysis into actionable recommendations and scalable RevOps infrastructure.

Leads companywide strategy and operations by operationalizing strategic priorities, establishing performance measurement and executive reporting, driving cross-functional initiatives, diagnosing business problems, managing board communications, developing pricing, and overseeing go-to-market activities for new products. Partners with Sales, Marketing, Product, and Client Strategy to improve processes, support scalable growth, and deliver data-driven recommendations.

Manages revenue operations, CRM data integrity, pipeline reviews, forecasting, reporting, and sales process improvements. Coordinates contract requests, purchase orders, invoices, budgets, and financial workflows with Business Operations and Finance. Develops dashboards, analyzes pipeline performance, supports sales planning, trains Growth team members, and ensures timely completion of cross-functional operational activities.

The Revenue Operations Analyst manages Salesforce and other business intelligence systems, maintains data integrity, and develops reports, dashboards, and analyses for revenue and growth decision-making. Responsibilities include monitoring KPIs, supporting Sales reporting, documenting processes, analyzing customer outreach and handoffs, resolving business operations issues, and coordinating financial reporting with Finance and Sales leadership.

Leads EVA business operations across workforce planning, resource management, forecasting, financial performance, portfolio governance, utilization, PMO oversight, and operational transformation. Partners with executive, finance, HR, business development, and practice leaders to improve staffing, delivery predictability, profitability, reporting, and organizational scalability across a global consulting organization.

Leads complex pricing operations by investigating technical and billing issues, improving processes, mitigating financial and compliance risks, and translating business needs into technical requirements. Partners with Product, Technology, Sales, Finance, Risk, and clients to drive scalable pricing solutions, reporting, audits, UAT, enterprise projects, training, and continuous improvement.