Top Senior Operations Jobs in Washington, DC

Senior executive leading global revenue operations and commercial enablement. Build scalable operating models, optimize order-to-cash, CRM data governance, sales compensation, automation, and reporting to improve seller productivity, forecast accuracy, compliance, and revenue realization across the commercial lifecycle.

Lead and scale the Strategy & Operations function as COO's operating partner. Manage ~10 FTEs, drive cross-functional projects across Operations, Product, Client Success, Finance, and People; build analyses, models, and recommendations; improve operational scalability, profitability, tooling, and processes; act as a player-coach translating frontline needs into product and operational changes.

Lead all non-customer-facing risk operations including fraud prevention, dispute resolution, and back-office processing. Own people, workflows, vendor stack, automation strategy, SLAs, QA, and regulatory defensibility across 30+ workloads. Partner with Compliance, Legal, Product, and Engineering to scale operations, deploy AI-enabled tooling, and maintain measurable metrics like chargeback win rate and dispute cycle time.

As Director of Business Operations, you will enhance operational excellence, manage Salesforce, and drive growth through cross-functional collaboration and strategic execution.

This role involves managing project execution, data analysis, improving supply chain processes, and supporting project delivery at Oliver Wyman.

The Head of Business Operations will develop and manage operational systems and processes across Finance and People Operations, ensuring efficient scaling and execution throughout the company.

Manage end-to-end proposal and RFP processes, coordinating with teams to enhance quality and efficiency while leveraging AI tools for improvements.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

The Technical Operations Analyst oversees file management, data exchange, vendor integrations, and reporting, ensuring data accuracy and resolving discrepancies. Responsibilities include supporting implementations and identifying process improvements. Required to have advanced SQL proficiency and experience in TPA operations.

The COO will oversee and enhance operations to align with organizational goals, managing finance, HR, and technology while fostering a high-performance culture.

The GTM Operations Manager drives reporting on performance metrics across GTM and CX teams, enhancing processes and improving efficiency to drive pipeline creation and revenue growth while collaborating with marketing and sales teams.

The VP of Revenue Operations oversees sales and marketing operations, analytics, systems, and deal desk, ensuring cross-functional alignment and operational excellence to drive revenue growth.

The VP of Operations will lead Business Operations, Data, and AI Transformation, driving operational excellence and scalable infrastructure to support hypergrowth at Torq, focusing on data-driven culture and AI integration.

The Director of Customer Success Operations will define the operational framework for the CS organization, establish KPIs, and partner with leadership to drive customer outcomes and retention.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

As Director of Revenue Operations, you'll lead Sales Operations, Client Success Operations, and Deal Desk functions, focusing on improving processes, data quality, and automation to enhance revenue generation and retention in a SaaS environment.

The Senior Operations Research Analyst will provide analytic expertise and support in force development processes, lead data collection and analysis efforts, and present findings to senior military leaders.

Lead commercial operations including deal desk, CRM custodianship, pipeline cadence, investment committee business cases, market and portfolio analytics, and cross-functional coordination to support revenue growth and infrastructure deployment.

Lead design and ownership of the end-to-end systems and data architecture connecting Salesforce, NetSuite, Workato, the Reachdesk platform, and BI. Establish governance, MDM, AI governance, and operating model; build and manage a small systems team; deliver reliable integrations, automation, vendor management, KPIs, and cross-functional programs that enable faster decisions and stronger financial control.

The Product Operations Manager ensures the stability and reliability of cloud-native systems, leading incident response, managing on-call operations, and driving operational improvements through automation and coordination across teams.

The Senior Revenue Operations Manager will design and maintain revenue architecture, GTM systems, and apply AI for automation, ensuring data integrity and effective reporting across sales and marketing.

Lead and collaborate with animal shelter teams across the U.S. to implement strategies aimed at saving more animal lives. Manage change hands-on, foster stronger systems, and advocate for improved shelter programs while maintaining a significant travel schedule.

Own and architect the Salesforce instance across Sales, Marketing, and CX. Build data governance, automations, and integrations to make Salesforce the single source of truth. Operate and scale the deal desk and quote-to-cash workflows, partner with Finance/Legal/CX on renewals, manage contractors, and drive cross-functional Salesforce projects and reporting.