Top Senior Level Jobs

Leads sales growth for HVAC products by developing sales strategies, managing customer relationships, identifying business opportunities, forecasting revenue, negotiating contracts, monitoring performance, and representing the company at industry events. The role serves contractors, distributors, engineers, facility managers, and other key decision-makers while pursuing profitability and growth objectives.

Leads complex IoT hardware and firmware programs from schematic design and board bring-up through testing, mass production, and OTA deployment. Coordinates hardware, firmware, cloud, manufacturing, supply chain, and product teams; manages risks, roadmaps, stage gates, costs, governance, and executive communications. Requires embedded systems expertise, technical program leadership, Agile and Waterfall proficiency, and experience delivering integrated products at scale.

Lead client-facing implementations of conversational AI products across voice, digital, and outreach channels. Build and deploy integrations with banking systems, troubleshoot production issues, guide clients through technical decisions, and own deployments through go-live. Collaborate with engineering, product, sales, and implementation teams to improve the platform, track customer outcomes, document best practices, and mentor Implementation Engineers.

Designs, provisions, configures, validates, and supports complex network infrastructure. Serves as an escalation point for infrastructure issues, performs root-cause analysis, mentors junior engineers, and leads network automation and reusable NetOps workflows. Monitors performance, manages incidents and changes, and supports continuous improvement. The role includes after-hours production changes and 24/7 on-call participation, with primarily remote work and periodic office meetings and training.

Develops and maintains customer relationships while selling electrical distribution products and services. Answers product and pricing questions, recommends solutions, demonstrates products, solicits orders, prepares estimates and bids, quotes pricing and delivery dates, forwards orders to manufacturers, and provides post-sale customer support. Works independently in an office environment and may occasionally work evenings or weekends.

The Senior Designer creates and manages branded visual communications across print, digital, presentation, environmental, and multimedia formats. Responsibilities include developing concepts, producing final assets, maintaining brand standards and design systems, supporting marketing, sales, recruiting, operations, and employee communications, and coordinating vendors. The role manages multiple projects, provides creative guidance, prepares production-ready files, supports photography and multimedia, and ensures consistent, high-quality execution across a geographically dispersed organization.

Provides data science consulting services, developing analytical models, predictive algorithms, and data solutions for government and commercial clients. Uses Python and SQL to wrangle, analyze, and integrate large datasets, identify trends, and inform strategic decisions. Leads data-driven initiatives, advises clients on technical solutions, communicates findings to technical and executive audiences, and supports business development and internal initiatives. Requires an active Secret or Top Secret clearance and may support hybrid projects in the DC metro area.

Design, develop, and maintain scalable batch and streaming data pipelines in Databricks using Python, PySpark, and SQL. Transform data into curated datasets, implement automated data-quality controls, orchestrate and monitor ETL workflows, optimize performance and cost, and maintain governance, documentation, and audit readiness. Collaborate with cybersecurity analysts, data owners, stakeholders, and client teams to define requirements, resolve issues, lead meetings, and improve data engineering practices.

Lead ServiceNow consulting engagements from assessment through transformation, overseeing delivery quality, governance, project stages, and client satisfaction. Manage multiple clients and stakeholders, support business process improvement and strategic planning, contribute to business development, and guide ServiceNow solution delivery. The role requires deep platform expertise, ServiceNow certifications, project management and Agile delivery experience, federal implementation knowledge, U.S. citizenship, active Public Trust clearance, and DC Metro client access.

Leads the Named Customer Success Manager organization for high-value SaaS healthcare clients. Owns NRR and GRR performance, retention, portfolio growth, customer engagement strategy, risk management, and executive relationships. Modernizes workflows through Gainsight, AI, CRM, analytics, and Voice of Customer data. Manages CSM leaders, develops high-performing teams, partners cross-functionally with Sales, Product, Services, and General Managers, and sponsors strategic accounts and Customer Advisory Board initiatives.

Own strategic client relationships as a post-sale consultant and trusted advisor. Drive retention, adoption, expansion, and advocacy across an assigned book of business. Identify risks, resolve escalations, recommend products and services, monitor customer health, and communicate value to senior stakeholders. Lead vertical customer health reviews and support other customer success managers while documenting interactions in Gainsight and Salesforce.

Manage end-to-end collections for assigned customer accounts, follow up on past-due invoices, monitor aging and risk, resolve billing disputes with Sales, Billing, and Finance, report collections metrics, document account activity, and support Order-to-Cash process improvements.

Manages telecom permitting projects from startup through completion, coordinating municipalities, customers, internal teams, and permit submissions. Oversees staffing, budgets, forecasts, invoicing, quality, regulatory compliance, project schedules, and customer relationships. Leads permitting and make-ready activities involving utility infrastructure, pole loading, telecom construction standards, and government approvals. Supervises employees, develops staff, resolves issues, and implements corrective actions to meet cost, quality, and delivery goals. The customer-facing role requires up to 50% travel.