If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The Senior Network Engineer is a mid-level position that will provide advanced support for the IT infrastructure, leading the design and implementation of complex systems, acting as an escalation point for troubleshooting, and driving continuous improvement initiatives. This role requires advanced knowledge of networking protocols, network automation and CI/CD pipeline experience, strong problem-solving skills, and strong communication skills. The ideal candidate will use their experience to design, provision, configure, and validate the network infrastructure. This position is expected to participate in 24/7 on-call support.
Essential Responsibilities:
- (30%) Develop advanced designs and processes for complex systems. Perform network administration tasks including device installation, configuration, software upgrades, and decommissioning. Be available to perform production system changes after business hours.
- (20%) Act as an escalation point for complex IT infrastructure problems, driving them to resolution. Provide root cause and preventative measure analysis. Provide support and guidance to lower-level engineers. This position is expected to participate in 24/7 on-call support.
- (30%) Define network automation standards and lead development of reusable automation workflows. Document and guide other engineers in software development, network test automation, and modern NetOps practices.
- (10%) Monitor systems for performance and availability and respond to deviations. Provide enhancement recommendations for systems and processes. Manage daily tasks, work orders, and incidents assigned via a ticketing system.
- (10%) Utilize available learning resources to continuously improve your skill set.
Required Education & Experience (Knowledge, Skills, & Abilities):
- High School Diploma or GED.
- 5 years of network support or engineering experience working on Cisco ISR routers, Nexus switches, and wireless solutions.
- Advanced knowledge of routing and switching concepts and protocols, such as TCP/IP, BGP, EIGRP, ACI, and SD-WAN.
- Fundamental knowledge of network automation and scripting tools (Ansible, Python, or Terraform).
- Foundational understanding of CI/CD concepts and version control using Git.
- Analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Required knowledge of ITIL concepts such as change, incident, and problem management.
- Willing to work as a member of a larger team and provide mentorship to junior engineers.
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 5+ years of network engineering or NetOps experience.
- Expert knowledge of routing and switching concepts and protocols, such as TCP/IP, BGP, EIGRP, ACI, SD-WAN.
- Proven success implementing network automation at scale using Ansible, Terraform, or similar tools.
- Strong understanding of CI/CD concepts and version control using Git.
- Analytical and problem-solving skills.
- Desired Certifications: CCNA, CCNP, F5 301/302, AWS Certified Advanced Networking, Azure Network Engineer Associate
Job Environment & Physical Requirements:
- This position is primarily remote with the expectation that you come into the office for team meetings and in-person training.
- After-hours work to support critical changes as needed.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- High school diploma or GED
- At least 5 years of network support or engineering experience with Cisco ISR routers, Nexus switches, and wireless solutions
- Advanced knowledge of routing and switching protocols, including TCP/IP, BGP, EIGRP, ACI, and SD-WAN
- Fundamental knowledge of network automation and scripting tools such as Ansible, Python, or Terraform
- Foundational understanding of CI/CD concepts and Git version control
- Analytical and problem-solving skills
- Strong written and verbal communication skills
- Knowledge of ITIL change, incident, and problem management concepts
- Willingness to work in a team and mentor junior engineers
- Bachelor's degree in Information Technology, Computer Science, or a related field
- At least 5 years of network engineering or NetOps experience
- Expert knowledge of routing and switching protocols, including TCP/IP, BGP, EIGRP, ACI, and SD-WAN
- Experience implementing network automation at scale using Ansible, Terraform, or similar tools
- Strong understanding of CI/CD concepts and Git version control
- CCNA certification
- CCNP certification
- F5 301/302 certification
- AWS Certified Advanced Networking certification
- Azure Network Engineer Associate certification
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
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