Top Operations Jobs in Santa Cruz, CA

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

The VP of Technology Operations oversees operational discipline, quality culture, incident management, and technology planning across engineering to ensure process continuity and performance.

The role is focused on managing services and office operations within a community, possibly involving coordination and administration tasks.

The Staff Consultant in Admin Operations will support operational tasks within the company to enhance efficiency and effectiveness.

Own and drive end-to-end product certification and regulatory compliance to enable customer shipments and revenue. Coordinate Sales, Systems Engineering, Operations, Manufacturing, and external agencies; remove roadblocks, manage escalations, track timelines and risks, and ensure products meet global import/export and regional regulatory requirements.

Senior operational owner for payment network and processing functions. Manage direct and gateway network connections, BIN/ICA provisioning, certification, settlement, reconciliation, and transaction investigations. Act as primary relationship manager with card networks and sponsor banks, translate between engineering, product and finance, and ensure compliance with network rules.

Lead day-to-day coordination and execution of sponsorships and partnerships across the organization. Serve as primary operational liaison with partners and vendors, manage contracts/benefits/renewals, coordinate events and logistics, maintain CRM and records, track budgets and KPIs, produce reports and insights, and support process improvements to ensure successful partnership outcomes.

Support Sales, Marketing, and Customer Success by maintaining Salesforce data hygiene, building reports and dashboards, supporting forecasting and territory planning, improving processes, administering CRM workflows, performing data audits, and enabling cross-functional projects and CRM enhancements.

Operate and maintain marketplace listings and inventory across Amazon and Walmart. Triage operational issues (VTR, MCF, FBA, disbursements, NetSuite mismatches), manage catalog and permissions, run recurring data exports, support compliance/KYC, and contribute to channel reporting and testing roadmaps.

Perform high-volume content curation and metadata validation using SOPs and checklists, document and escalate issues, meet throughput SLAs, and participate in team calibrations and trainings.

Own end-to-end contract negotiations and lifecycle for higher-education partners, draft and redline agreements, track renewals and contract data, align terms with billing and revenue recognition, support billing plan setup and collections, maintain templates and playbooks, and identify contract-to-cash process improvements.

Provide administrative and program operations support to the Executive Director and LexScholars evaluation team, manage Salesforce records, perform routine accounting and contract tasks, coordinate meetings and travel, produce reports, maintain records, and improve operational processes in a remote, mission-driven environment.

Lead technical support and operational strategy for Sundance Collab, ensuring readiness and quality of live events and digital library. Oversee content curation, video editing, YouTube strategy, accessibility, data-driven evaluation, revenue opportunities, and vendor/freelancer management. Hire, mentor, and manage the Content & Operations team while modernizing workflows and evaluating EdTech/AI tools.

Manage and support development operations for Principal Gifts and Global Markets: maintain and report on the donor pipeline, track metrics, create dashboards and analyses (using BBCRM and PowerBI), coordinate cross-team fundraising processes, and support strategy and engagement for donor programs and executive portfolios.

Lead and scale enterprise proposal operations for a high-volume government-focused consulting firm. Develop Shipley-aligned processes, templates, QA and reviews, pricing strategy, reusable assets, and technology integration. Manage and mentor proposal managers, drive metrics and continuous improvement, collaborate with capture, finance, and executives, and implement AI and automation to increase efficiency and win rates across federal, state, and local health and human services opportunities.

Own enterprise support for health system customers: run the support queue, reproduce and escalate bugs, onboard facilities, manage incident communication, and build runbooks. Expand into internal IT (help desk, MDM, SSO, endpoint security), SOC 2 evidence in Drata, and eventually lead a team.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

Own recurring sales reporting, maintain Salesforce data integrity, produce executive and board-level pipeline and bookings metrics, deliver ad hoc analyses, support Salesforce enhancements, and drive process improvements to scale reporting and reduce manual work.

Drive annuity operations to improve speed and scalability: process new annuity business, coordinate with carriers and sales, document processes, optimize CRM and workflows, and collaborate cross-functionally to launch product and process improvements.

Serve as chief of staff to senior sales leadership, establish GTM cadence, optimize sales processes, analyze performance, lead territory and forecast planning, maintain CRM and revenue systems, and align cross-functional stakeholders to drive sales efficiency and growth.

Lead revenue operations for the sales organization: forecasting, quota setting, sales process optimization, reporting, CRM enablement, training, incentive compensation administration, and cross-functional coordination to improve sales productivity.

Own and scale partner integrations: define technical requirements, manage commercial relationships (SLAs, escalations), ensure data quality across payments and document processing, create processes and documentation to reduce verification time and operational friction.

Lead development of long-term revenue operations strategies, analyze and optimize processes, partner with Product Management and leadership to define tech requirements, act as a BI/Qlik SME, implement operational changes, monitor success metrics, and champion cross-functional initiatives to improve efficiency and reimbursement and billing accuracy.

Provide operational, administrative, and project support to Corporate Services legal leaders. Manage calendars, meetings, travel, budgets, expense reporting, onboarding/offboarding, tracking systems, reports, and process improvements. Coordinate cross-functional communication, handle confidential information, and support strategic priorities through data tracking, analysis, and execution of assigned initiatives.

Manage high-volume provider onboarding and training operations including facilitating live/asynchronous sessions, administering WorkRamp LMS, optimizing EHR/tech setups, tracking training engagement, owning lifecycle logistics, serving as provider liaison, identifying process improvements, and maintaining training materials in Salesforce, Zendesk, and Google Suite.