What is the role:
We’re seeking a highly organized, hands-on Business Operations Manager to help drive operational excellence across the company.
This person will sit at the intersection of business operations, project management, and execution. They will own high-priority managing security and technical initiatives, while also serving as a cross-functional member of the business operations team.
The ideal candidate is an exceptional project manager who is equally comfortable building structure around complex projects, coordinating stakeholders, managing timelines and deliverables, and jumping into the details to get things done. They should have a strong background in business operations and thrive in a fast-paced, high-growth technology environment. They should also bring a strong understanding of SOC 2 and hands-on experience leading compliance initiatives from the ground up. This person will be the primary driver of our SOC 2 program, establishing the roadmap, coordinating cross-functional teams, and overseeing implementation, evidence collection, and audit preparation from inception through completion.
What you'll do:
- Business Operations & Security Project Management Support
Take ownership of ad hoc operational priorities and projects as they arise.
- Own and drive SOC2 operations and processes.
Partner with internal teams including People, IT, Finance, Security, and Operations to support employee and business needs.
Expertly project manage across teams on operational high-visibility, high-impact technical projects.
Drive documentation, evidence collection, process improvements, and cross-functional follow-up related to compliance and business operations.
Establish project plans, milestones, owners, dependencies, timelines, and success criteria.
Drive accountability across stakeholders and ensure deliverables stay on track.
Identify risks, blockers, and dependencies early and proactively work to resolve them.
Ensure projects are completed with a high degree of quality, attention to detail, and urgency.
What you'll need:
4+ years of experience in business operations, project management, program management, strategy, management consulting, or a related field.
Exceptional project management skills with a demonstrated ability to independently drive complex, cross-functional projects to completion.
Strong experience working with SOC 2.
Strong organizational skills and an exceptional attention to detail—you naturally create structure, establish priorities, and keep things moving.
Demonstrated ability to manage multiple projects and competing priorities in a fast-paced environment.
Excellent written and verbal communication skills, including the ability to communicate clearly with senior leaders and cross-functional stakeholders.
Strong analytical and problem-solving abilities, with a bias toward practical solutions and execution.
Experience in a startup, high-growth technology, fintech, or crypto environment is a plus.
Bachelor’s degree or equivalent relevant experience; Security+ and PMP certifications are a plus, but not required.
Perks:
- Remote-first global workforce + NY office
- Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
- Medical, dental & vision coverage (US + some other countries)
- 401k retirement plan + company match (US only)
- Wellness stipend
- Home office set up / ergonomic equipment program
Skills Required
- 4+ years of experience in business operations, project management, program management, strategy, management consulting, or a related field
- Exceptional project management skills and ability to independently drive complex cross-functional projects to completion
- Strong organizational skills and exceptional attention to detail
- Ability to manage multiple projects and competing priorities in a fast-paced environment
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities
- Bachelor's degree or equivalent relevant experience
- Experience with GRC, SOC 2, compliance, risk management, or security operations
- Experience in a startup, high-growth technology, fintech, or crypto environment
- Security+ certification
- PMP certification
What We Do
Offchain Labs is a venture-backed, Princeton-founded company that has dedicated over 8 years to blockchain research and development. As the original developers of Arbitrum, Offchain has been instrumental in revolutionizing the industry through this leading network scaling solutions. The team continues to build upon this foundation by innovating and enhancing products such as Arbitrum Orbit, Stylus, and Arbitrum Nitro. In October 2022, Offchain Labs acquired Prysmatic Labs, the leading consensus client for Ethereum, further cementing Offchain Labs alignment with Ethereum.
