Top Operations Jobs in Santa Cruz, CA

Work with the COO to diagnose and solve high-leverage, cross-functional operational problems end-to-end. Build models, unit economics, dashboards, operating cadences, SOPs, and automation; partner with functional leaders and hand off durable systems so teams can run without you.

Monitor and reconcile transactions across ACH, RTP/FedNow, and card networks; triage and resolve payment exceptions, chargebacks, and settlement discrepancies; run SQL queries and build volume/limit projection models; communicate with sponsor banks and clients; maintain tracking of open operational items and document processes to support automation.

Support end-to-end grantmaking operations: process grant recommendations, conduct grantee due diligence, maintain DAF records, assist payments and reconciliation, respond to donor/advisor inquiries, and contribute to process improvements and special grant workflows.

Lead and scale the Business Operations function, translate corporate strategy into operational execution, own company-wide operating systems (OKRs, planning, reviews), remove execution risks, improve organizational efficiency, and establish project management and process rigor across Wing.

Lead and execute high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; identify operational problems and implement solutions; own projects end-to-end and deliver measurable business outcomes.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects end-to-end; research markets and products; identify operational improvements; and deliver measurable business outcomes through strong ownership and stakeholder management.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

The VP of Revenue Operations will lead the operational functions including Sales Ops, Marketing Ops, and Customer Operations while transforming processes and tech stack using AI. Responsibilities include managing pipeline mechanics, forecasting, and team leadership to drive efficiency and growth in revenue operations.

Lead end-to-end revenue operations for Employer Services: own Salesforce and revenue tech stack, standardize quote-to-revenue, govern forecasting and pipeline, align revenue integrity with Finance, and drive global transformation, automation, and adoption across Sales, Finance, and Technology.

Provide mainframe operations and application support across IBM and Unisys environments (OS2200, z/OS, z/VM). Monitor and troubleshoot batch jobs, scheduling (OpCon/BMC), tape systems, and incidents using ITSM tools, perform IPLs, change management, RCA, and coordinate with government and customer personnel. Work 3rd shift and follow DISA processes and SLAs.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Lead and operate global IT systems and infrastructure for end-user platforms, endpoints, lab hardware, and networks. Manage a distributed team, drive automation, oversee vendor/procurement and compliance, and partner with Enterprise Apps, GenAI, and Security teams to ensure reliable, secure operations.

Serve as primary client contact to resolve inquiries, analyze client trends, improve operational processes and automations, and liaise between clients and internal teams to scale and improve the product and client experience.

Manage day-to-day operations for the Woodlands office including access, mail, supplies, local logistics, and office projects. Provide company-wide administrative support: scheduling, travel coordination, expense support, SOP and workflow documentation, and event coordination. Partner with the administration team to drive process improvements and support special projects. Occasionally lift 50+ lbs and travel for work weeks 2–3 times per year.

Lead and scale content production operations for ~125 corporate magazines, building processes, managing timelines, budgets, KPIs, and a high-performing content team. Partner cross-functionally with Creative, Editorial, Design, and Franchise leadership to remove bottlenecks, safeguard brand standards, and increase readership engagement.

Cross-functional Business Operations Engineer who investigates operational issues, designs and implements scalable solutions, builds automations and internal tools, develops SOPs, and leads process improvement projects. Collaborates with teams to streamline workflows and ensure adoption of improvements.

Lead and build Roo's first Revenue Operations function: operate and govern HubSpot, design GTM systems and operating model, drive forecasting, pipeline hygiene, capacity planning, lead management, and apply AI to reduce toil. Hire and mentor a small RevOps team while partnering with Sales, Marketing, Customer Support, Finance, and Data to increase revenue efficiency and predictability.

Serve as primary client contact guiding founders through company dissolution. Document and optimize processes, coordinate with internal teams and external parties, gather client documentation, provide empathetic customer support, and maintain accurate records while using remote tools to deliver scalable shutdown services.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Review and resolve potentially fraudulent transactions, applications, and identity theft claims; monitor live transaction activity; communicate with cardholders; report trends to leadership; meet fraud KPIs and SLAs while minimizing disruption to genuine customers.

90-day paid training program introducing mortgage fundamentals, customer service, workflow and pipeline management, and hands-on use of Tinman. Associates receive mentorship, real-world process training, and may transition into junior operations or sales support roles after successful completion.

Manage complex multi-product RFPs and security questionnaires, review teammates' outputs, balance workload in SFDC, maintain the RFPIO answer library, collaborate cross-functionally, train junior analysts, and identify process improvements to scale proposal and security response operations.

Manage Field Service Managers and large technician/contractor teams across California to oversee installation, maintenance, inventory, fleet, budgets, KPIs, and customer satisfaction for tablet/telecom/video visitation services; hire, coach, and ensure safe, efficient regional operations with regular travel.

Lead execution of ACFE's global growth strategy across prioritized regions; hire and develop regional Heads of Operations; coordinate cross-functional international initiatives; build regional operating plans, budgets and go-to-market strategies; track KPIs and report performance; cultivate external partnerships; and communicate ACFE's global vision while supporting market expansion.