IT Intern - Penang

Posted 6 Hours Ago
Be an Early Applicant
Hiring Remotely in Mỹ
Remote
Internship
Software
The Role
Provides first-level technical support, assists with hardware and software installation and troubleshooting, maintains IT asset records, monitors network and system performance, manages user accounts and access, supports IT projects and upgrades, and documents procedures and technical records.
Summary Generated by Built In
Overview

We are seeking a motivated IT Intern to join our team for 6 months!


The IT Intern will provide support to the Information Technology team in maintaining IT infrastructure, troubleshooting technical issues, and assisting with system administration activities. This internship offers hands-on exposure to corporate IT operations and support services.

Qualifications

Requirements

  • Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field.
  • Basic understanding of computer hardware, operating systems, and networking concepts.
  • Familiarity with Microsoft Windows, Microsoft 365, and common IT support tools.
  • Strong problem-solving and troubleshooting skills.
  • Good communication and interpersonal skills.
  • Willingness to learn and adapt to new technologies.
Responsibilities

Responsibilities

  • Assist in providing first-level technical support to users.
  • Support hardware and software installation, configuration, and troubleshooting.
  • Help maintain IT assets and inventory records.
  • Assist in monitoring network and system performance.
  • Support user account creation, password resets, and access management.
  • Participate in IT projects, upgrades, and system implementations.
  • Document IT procedures, troubleshooting guides, and technical records.
  • Perform other IT-related tasks assigned by supervisors.

Skills Required

  • Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field.
  • Basic understanding of computer hardware, operating systems, and networking concepts.
  • Familiarity with Microsoft Windows, Microsoft 365, and common IT support tools.
  • Strong problem-solving and troubleshooting skills.
  • Good communication and interpersonal skills.
  • Willingness to learn and adapt to new technologies.
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The Company
HQ: Guwahati, Assam
243,049 Employees
Year Founded: 1978

What We Do

Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

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