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Top Customer Success Jobs in Santa Cruz, CA
Software
Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.
Top Skills:
AILow-Code Development PlatformSaaS
Cloud • Software • Analytics
The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.
Top Skills:
Customer Success ToolsData Analysis ToolsPresentation SoftwareSupply Chain Management Software
Information Technology • Security • Software • Cybersecurity
The Strategic Customer Success Engineer will provide technical support and guidance, ensure product adoption, and foster relationships with enterprise clients.
Top Skills:
Aws LambdaC#Cloudflare WorkersGoJavaJavaScriptNode.jsPHPPostgresPythonRestful ApisSQL
Cybersecurity
As the first Technical Customer Success Manager, you'll lead onboarding, deployment, and drive customer relationships in the cybersecurity domain.
Top Skills:
Cs ToolsCybersecurityIntegrationsSecurity Best Practices
Financial Services
The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.
Greentech • Internet of Things • Software • Energy
Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.
Top Skills:
IotMachine LearningSaaS
Healthtech • Professional Services • Software
The Coding Client Success Specialist provides guidance on medical coding, conducts coding reviews, and collaborates with clients to enhance satisfaction and support business goals.
Top Skills:
Clinical Record AuditsCoding Compliance DocumentationMedical Coding
PropTech
The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.
Marketing Tech • Design
Lead a team of Customer Success Managers for enterprise accounts, driving retention and renewals while ensuring operational excellence and strategic execution.
Top Skills:
AI
Cloud • Software
Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.
Top Skills:
AWSAzureGCP
Information Technology • Security • Analytics
The OT Customer Success Architect will design and deploy Gravwell solutions, optimize analytics, troubleshoot issues, and act as a technical advisor for customers in OT environments, ensuring successful system integrations and customer satisfaction.
Top Skills:
BashDnp3ElkKafkaLinuxModbusPerlPythonRabbitMQSplunk
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills:
AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
New
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Healthtech
The Client Success Portfolio Manager supports retention and growth of complex clients by managing relationships, analyzing data, and leading initiatives to enhance client experience and service delivery.
Top Skills:
Client Success Best PracticesData AnalysisHealthcare BenefitsPresentation Skills
Cloud • Software
Lead customer outcomes by driving technical adoption, optimizing workflows, maintaining data accuracy, and facilitating cross-functional collaboration to enhance customer satisfaction.
Top Skills:
APIsCismCisspOscpPmpPythonSaaS
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills:
B2B SaasDemo ToolsSales Enablement Platforms
Software
The Customer Success Manager at KEV acts as a trusted advisor driving customer success, collaborating with various internal teams while managing a customer portfolio to optimize the customer experience.
Top Skills:
SaaS
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills:
CRM
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills:
A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
Healthtech • Information Technology • Consulting
The Director of Client Success will lead a team of Client Success Managers to drive client satisfaction, retention, and revenue growth through strategic oversight and collaboration.
Top Skills:
JIRASalesforceSmartsheet
Big Data • Software • Analytics
As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.
Top Skills:
BigQueryDbtLookerSnowflakeTableau
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.
Software
The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.
Top Skills:
Ai ToolsBi ToolsIntercomJIRARocketlaneSalesforceSQLVitallyZapierZendesk
Artificial Intelligence • Cybersecurity
Manage relationships with enterprise customers, ensuring adoption, retention, and growth. Act as a trusted advisor while facilitating technical deployments and gathering feedback for product improvements.
Top Skills:
APIsBashCybersecurityJSONNoSQLPythonSaaSSQLXML
Cybersecurity
The Senior Customer Success Manager will manage strategic relationships with enterprise customers, support renewals, and drive product usage while collaborating internally to ensure success planning.
Top Skills:
AWSAzureContainersGCPKubernetes
Software
The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.
Top Companies in Santa Cruz, CA Hiring Customer Success Roles
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