Top Customer Success Jobs in Santa Cruz, CA

As a Customer Success Manager, you will manage client accounts, ensure successful onboarding, monitor usage, and advocate for customer needs across teams.

The Customer Success Manager will enhance client satisfaction, manage accounts, drive customer feedback, conduct training sessions, and support product utilization.

The Customer Success Manager at Kira Learning will support enterprise customers, enhance user experience, and drive customer engagement and product adoption in educational settings.

The Client Success Manager serves as the primary contact for clients, ensuring satisfaction through relationship management, communication, and issue resolution. Responsibilities include coordinating client requests, facilitating internal collaboration, and identifying growth opportunities to enhance client partnerships.

The Customer Success Manager will manage strategic accounts, drive customer adoption, identify growth opportunities, and ensure customer satisfaction and retention through proactive engagement and collaboration.

Manage customer interactions and relationships, drive product adoption, optimize revenue strategies, and provide post-sales support for hotel clients in North America.

The Associate Customer Success Manager will execute customer engagement strategies, facilitate onboarding, assess customer health, document use cases, and ensure customer satisfaction.

The Associate Customer Success Manager will document customer use cases, lead onboarding, assess customer health, and champion customer needs while ensuring satisfaction and coordinating with various teams at ExtraHop.

As a Customer Success Manager, you will build relationships with insurance clients, ensuring they realize value from our platform and drive retention and revenue growth.

The Customer Success Manager will onboard and support B2B customers, ensuring effective use of products through training and relationship management while managing account health and renewal opportunities.

As a Customer Success Manager, you will manage customer relationships, drive product adoption, identify upsell opportunities, and ensure customer satisfaction by mitigating churn and fostering engagement.

The Customer Success Manager supports customers throughout their journey, fostering relationships, managing account health, and ensuring optimal usability of solutions to drive retention and growth.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

This role involves managing account growth, client relationships, and implementation projects while driving customer satisfaction and revenue for Sword Health.

Assist loan officers in overseeing mortgage loan processes, enhance customer experience, manage loan documentation, and ensure regulatory compliance while collaborating with various departments.

The Customer Success Director manages strategic customer relationships, drives business growth, and collaborates cross-functionally to ensure customer satisfaction and retention.

As a Customer Success Specialist, you'll build relationships with SaaS customers, resolve issues, collaborate with teams, track metrics, and enhance experiences using AI tools.

The Customer Success Manager will manage customer relationships, drive retention, onboard new customers, and collaborate internally to ensure customer satisfaction and success.

The Customer Success Associate ensures customers receive value from the Turquoise Health platform, managing relationships, supporting renewals, and facilitating communication between teams.

As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.

The Manager of Customer Success will lead a team of CSMs, drive customer engagement, oversee account management, and ensure high satisfaction and retention rates for mid-market to enterprise clients.

The Customer Success Director will lead a team to enhance customer experiences and outcomes, drive customer retention and growth, and manage key projects within the Group service tier.

The role involves managing customer relationships, driving successful outcomes using APIs and microservices, and innovating customer engagement strategies.

Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.

The Senior Customer Success Manager fosters relationships with customers, ensuring they realize value from purchased solutions and achieve business outcomes while managing complex accounts.