Top Operations Jobs in San Diego, CA

Provides operational support for the Legal team by triaging requests, coordinating approvals and documentation, executing workflows, tracking metrics, and improving processes. Partners with Legal Operations leaders and cross-functional stakeholders to implement systems, manage projects, streamline procedures, and scale legal operations. Requires strong judgment, discretion, attention to detail, technical tooling experience, and at least three years of operational experience.

Design and scale ServiceNow’s strategic technology partner operating model across co-sell, licensing, joint solutions, revenue share, billing, and support. Establish governance, forecasting, QBRs, metrics, dashboards, automation, compliance controls, and audit readiness. Coordinate Partnerships, Product, Sales, Finance, Legal, NPI, and Customer Success teams while serving as the operational point of contact for partners. Use Power BI, Dynamics, ServiceNow systems, and AI-assisted analytics to improve transparency, productivity, partner satisfaction, and revenue growth.

Supervise Document and Business Solutions teams delivering mail, print, scanning, imaging, and fulfillment services. Set daily priorities, coordinate staffing and workflow coverage, maintain quality and compliance standards, coach employees, manage performance, resolve escalations, and ensure audit readiness. Lead operational changes, continuous improvement, documentation practices, and talent development while protecting service levels and reinforcing accountability.

Partners with business-unit leadership to translate strategy into priorities, plans, and execution. Establishes planning rhythms, governance, business reviews, dashboards, and operating cadences; leads complex cross-functional initiatives, product launches, integrations, and readiness efforts. Facilitates information flow and decision-making across Product, Engineering, Design, Marketing, go-to-market, Revenue, Sales, Finance, Data, and other business units while independently driving high-impact operational work.

Own daily production, quality control, reconciliation, analysis, and timely delivery of fixed-income and multi-asset indices. Publish index returns and risk analytics through Aladdin, design data-quality checks, investigate data issues, coordinate with vendors and internal owners, support testing and production stability, respond to client inquiries, document defects, and manage new index launches across engineering, research, and partner teams.

Support telecom network operations through alarm and event monitoring, incident tracking, troubleshooting, maintenance coordination, log and performance analysis, change management, documentation, and status reporting. Develop automation scripts and DevOps pipelines, contribute to AI-driven predictive operations use cases, and improve operational dashboards and playbooks while working with engineering, security, and service teams.

Supports reporting requests, ERP project-information updates, internal creative-project coordination, resource-manager administration, and ad hoc business operations projects. Provides project management assistance by organizing kickoff meetings and reviews while collaborating across departments and teams. The internship includes client projects, a cross-functional capstone, networking, mentoring, and professional development activities focused on building foundational operations experience in marketing and advertising.

Supports complex commercial banking operations and customer service initiatives, resolves escalated issues, interprets policies and procedures, processes requests, and provides operational guidance. The role requires accurate work across multiple systems, data entry, analysis, process improvement, communication, and compliance adherence. It is hybrid but requires on-site work in Des Moines and may require additional hours.

Supports complex commercial banking operations and customer-support initiatives, resolves escalated issues, interprets policies, recommends process improvements, and provides guidance to colleagues. The role requires accurate data entry, operational analysis, issue resolution, collaboration, customer interaction, and adherence to compliance requirements. It is hybrid with required on-site work in Des Moines, Iowa, and may require additional hours.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets procedures, and recommends process improvements. Provides subject matter expertise, guidance, and operational data summaries while collaborating with internal teams. Requires accurate information tracking, strong communication, analytical skills, and familiarity with financial operations, payment processing, accounting, Microsoft Excel, Hogan, and data entry.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets procedures, and provides subject matter expertise. The role assists colleagues, recommends process improvements, researches operational questions, maintains accurate records across multiple systems, and communicates recommendations. It requires strong analytical, communication, data-entry, and computer-system navigation skills, along with attention to detail and compliance awareness. The position is hybrid and on-site in Des Moines, Iowa, with occasional additional hours as needed.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and provides subject matter guidance. The role researches operational questions, recommends process improvements, maintains accurate records across multiple systems, communicates with internal customers, and supports risk and compliance requirements. It requires strong analytical, communication, data-entry, and Microsoft Excel skills, with on-site work in a hybrid schedule.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and recommends process improvements. Provides operational guidance, researches questions, maintains accurate information across systems, collaborates with colleagues, and prepares summaries and recommendations. The role requires strong analytical, communication, data-entry, and accuracy skills, with experience in financial operations, payment processing, accounting, or military operations preferred.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, provides subject matter guidance, and recommends process improvements. The role requires accurate work across multiple systems, operational data analysis, communication with internal customers, compliance awareness, and independent judgment. It is hybrid but requires on-site work in Des Moines and may require additional hours.

Drive strategy and operations for new AI products, partnering with the GM across product, go-to-market, and operations. Define target customers, test acquisition and retention strategies, translate market insights into roadmaps, build AI-powered workflows, develop pricing and financial models, evaluate partnerships and integrations, and establish operating rhythms for rapid cross-functional execution.

Own strategy and execution for onboarding, retention, and expansion of a larger customer segment. Build the Customer Success operating model, analytics layer, capacity plans, and AI-powered workflows. Evaluate initiative economics, run lifecycle experiments, translate data into recommendations, and align Sales, Product, Marketing, and Finance. As the function matures, lead additional high-priority strategic initiatives across the business.

Owns the operational health, stability, and continuous improvement of Microsoft Dynamics 365 and related enterprise applications. Manages incidents, problem resolution, releases, change governance, vendors, SLAs, KPIs, and ServiceNow workflows. Leads cross-functional teams, drives root-cause remediation, improves operational processes, communicates with executive stakeholders, and ensures reliable business system performance.

Supports Liberty Mutual’s underwriting organization through process improvement, business analysis, reporting, training, authority management, and strategic initiatives. Researches business challenges, analyzes processes, gathers stakeholder feedback, evaluates solutions, and helps drive projects from concept through implementation. Gains exposure to commercial insurance operations, data analytics, and artificial intelligence while partnering with underwriting leaders and business stakeholders.

Serve as operating partner to the CTO, VP Engineering, and EPDA leaders. Manage executive calendars, meetings, travel, agendas, decision materials, OKR reporting, leadership cadences, vendor spend, procurement, renewals, and budgets. Drive cross-functional security, privacy, compliance, and audit-readiness initiatives while coordinating offsites, events, and communications. Build systems and use automation and AI tools to improve organizational efficiency, information flow, and executive follow-through.

Provides operational, analytical, coaching, and technical support for a global customer service organization. Monitors service and order trends, identifies root causes, supports SAP enhancements and UAT, manages escalations, reinforces quality standards, and delivers training and cross-training. Partners with cross-functional stakeholders to improve customer service consistency, reduce rework, maintain financial controls, and support business continuity. Champions responsible AI adoption and provides reporting, workflow, and systems guidance across high-volume customer service operations.

Supports high-volume manufacturing and distribution operations by bridging IT and warehouse teams. Leads UAT, production validation, application deployments, issue resolution, vendor coordination, and change management. Analyzes system usage, data accuracy, capacity metrics, and operational bottlenecks to improve productivity. Applies AI-driven analytics, provides technical guidance and training, and develops functional scopes and business communications.

Participate in an 11-week Operations internship supporting clearing, settlements, corporate actions, collateral management, and shared services. Analyze business needs using data, develop and implement strategic process improvements, manage team projects end-to-end, collaborate across global teams, and contribute to a cross-functional capstone initiative focused on advancing Operations.

Lead post-sales operational strategy and execution by partnering with senior leaders, coordinating cross-functional programs, defining reporting cadences, translating business questions into analytical requirements, architecting scalable reporting frameworks, improving data quality across Salesforce/Gainsight/Tableau, and using automation and AI to simplify workflows and enable decision-ready leadership materials.

Provides first-tier IT help desk support, troubleshoots hardware, software, network, and operating-system issues, escalates incidents, assists with employee onboarding, and supports IT projects. Responsibilities also include workstation and equipment installation, inventory organization and tracking, documentation, SOP development, and maintaining a safe workspace. The role requires knowledge of endpoint management, Azure Active Directory, Windows, macOS, Linux, networking, firewalls, and scripting, along with basic mechanical aptitude and the ability to lift 50 pounds.

Leads the International Pricing Team’s Infrastructure and Implementation pillar for Capital One’s Global Payment Network. Develops pricing strategies, architectures, systems, and processes addressing payment flows, interchange, incentives, and monetization. Directs cross-functional teams, manages multiple projects, builds business requirements, partners with Finance, Sales, and Operations, and drives profitability, resilience, and modernization. Provides people leadership, quantitative and qualitative analysis, executive communication, strategic decision-making, and execution in a dynamic environment.