Top Operations Jobs in San Diego, CA

Leads business operations for AI Research, serving as strategic operating partner and chief of staff to the research head. Responsibilities include strategy execution, portfolio governance, executive reporting, financial and resource planning, conference engagement, infrastructure prioritization, responsible AI governance, and talent initiatives. The role aligns research priorities, investment, talent, and enterprise execution while partnering across technology, finance, legal, product, and business teams.

Leads multi-site commercial and prepaid card fraud prevention operations, overseeing performance, capacity, controls, risk governance, issue remediation, audit readiness, loss targets, and continuous improvement. Partners with product, technology, finance, claims, collections, and senior stakeholders to modernize platforms, reduce fraud losses, improve client outcomes, and strengthen operational efficiency. Develops managers and team leads while representing fraud operations in executive and client-facing forums.

Supports end-to-end client onboarding and ongoing operational service across asset management products and platforms. Responsibilities include responding to inquiries, interpreting fee agreements, building accurate fee structures, troubleshooting issues, monitoring onboarding dashboards, resolving rule breaks, and implementing controls. The role collaborates with client service, product, legal, and technology stakeholders to improve processes, automate workflows, mitigate risk, and enhance client experience.

Leads North America revenue operations by managing forecasting, pipeline analysis, territory and quota planning, sales capacity, CRM updates, reporting, and process improvements. Partners with Sales, Marketing, and leadership to improve sales productivity, optimize go-to-market execution, develop actionable models and dashboards, and support strategic planning and QBR presentations.

Supports integrated business teams through planning, scheduling, coordination, project management, action and risk tracking, business analytics, dashboards, performance reporting, process improvement, and executive communication. The internship is full-time, first shift, and 100% onsite in Wichita, Kansas, with potential relocation assistance and mentorship in an aerospace manufacturing environment.

Contact existing clients to provide product guidance, resolve questions and concerns, identify issues, update information, support accounts receivable collection, and tailor communications to client needs. The role emphasizes empathetic customer service, active listening, online computer work, collaboration with internal teams, and support for other customer service groups.

Leads a Structured Products Group deal execution and administration team supporting complex lending and securitization transactions. Oversees transaction execution, portfolio operations, documentation, fee tracking, onboarding, AML/KYC, data governance, audit readiness, compliance, client support, and process improvement. Partners with front-office, legal, risk, compliance, and operations stakeholders; manages resources, develops employees, resolves escalated issues, and advances operational controls and strategic initiatives.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting the branch manager with scheduling and daily activities. Provides customer service, promotes digital banking solutions, identifies financial needs, detects potential fraud, and motivates team members to meet business objectives. The role requires at least one year of customer service and issue-resolution experience and may include most Saturdays.

Leads commercial lending operations for asset-based and syndicated loan portfolios. Manages 6–10 servicing representatives, oversees end-to-end loan servicing, settlements, reconciliations, accruals, fee administration, documentation compliance, EOD/EOM controls, variance analysis, and risk mitigation. Partners with relationship managers, underwriters, collateral teams, and external clients. Drives service quality, process improvements, system enhancements, UAT, policy implementation, and talent development.

Leads Trader Desktop and Voice Support across U.S. trading floors. Manages Systems Operations Engineers, service delivery, incident resolution, risk and compliance, workforce planning, resource allocation, and stakeholder partnerships. Drives operational efficiency, automation, process improvements, and adherence to SLAs. Oversees performance management, talent development, hiring, and support for critical desktop, voice, collaboration, operating system, application, and systems management technologies.

Handles inbound fraud and claims calls, authenticates customers, investigates and resolves multiple claim types, uses multiple systems, researches with third parties, de-escalates sensitive situations, and escalates issues when needed. The role requires strong customer service, attention to detail, adherence to policies and regulations, production metrics, flexible scheduling, six weeks of training, and on-site work in San Antonio.

Investigates and resolves complex fraud and claims cases through customer interactions, authentication, research, and multiple banking systems. Identifies potential fraud, mitigates financial risk, manages various claim types, communicates updates, and contacts third parties as needed. The role also identifies process gaps, recommends improvements, supports customer experience initiatives, and provides procedural guidance as a subject matter expert to less experienced staff.

Process and approve teller transactions, support customer experience and digital solutions, complete routine to moderately complex operational tasks, assist branch manager with operations and scheduling, resolve teller-line issues, escalate complaints, and help motivate staff while adhering to risk and compliance policies.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational tasks and scheduling, identifying financial needs, promoting digital banking solutions, mitigating fraud and operational risk, and helping motivate branch staff while delivering strong customer service.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team performance at a Wells Fargo branch. Coaches and develops direct reports, manages personnel and financial resources, supports hiring, resolves customer concerns, and refers customers interested in dwelling-secured products to qualified loan personnel. Requires regular Saturday availability and compliance with Loan Originator regulations.

Supports branch operations by processing teller transactions, managing operational tasks, minimizing risk, resolving customer and employee concerns, and introducing customers to banking products and digital solutions. The coordinator assists the branch manager with scheduling and daily activities, provides customer service, identifies financial needs, and motivates team members while following bank policies and compliance requirements.

Provides on-site, end-to-end desktop, voice, and technology operations support for trading floors and investment banking teams. Responsibilities include troubleshooting hardware, software, virtual desktops, cloud telephony, and job failures; managing deployments, scripts, escalation procedures, risk controls, and vendor relationships; documenting issues and communicating status; and mentoring junior staff. The role requires rotating shifts, on-call availability, and work in a 24/7 environment.

Provide excellent customer service while processing teller transactions, supporting branch operations, resolving issues, escalating concerns, promoting digital solutions, and assisting the Branch Manager with scheduling and operational tasks while minimizing risk and following bank policies.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, identifying financial needs, promoting digital banking, managing operational tasks and scheduling, mitigating risk, and helping motivate branch staff. The role requires strong customer service, cash handling, policy adherence, issue resolution, and fraud awareness. Work may include most Saturdays and is based onsite in Pascagoula, Mississippi.

Supports a product and workflow migration by creating, auditing, organizing, and governing documentation, knowledge articles, FAQs, job aids, communications, and training materials. The intern collaborates with Product, Process, Training, and Workflow Owners, identifies content gaps, tracks dependencies and migration readiness, coordinates training sessions, and provides progress updates. The role offers hands-on experience in creative operations, knowledge management, instructional content, cross-functional coordination, and change adoption.

Provides remote and in-person technical support for internal users, including account provisioning, access management, software deployment, endpoint configuration, VDI support, printing, hardware, applications, and peripherals. Troubleshoots incidents, remediates endpoint security vulnerabilities, escalates complex issues, identifies recurring problems, and maintains documentation and runbooks. The role also supports process improvement, automation, and reliable long-term solutions across the computing environment.

Supports Account Management leadership through revenue operations strategy, planning, analytics, reporting, process improvement, incentive tracking, and systems administration. Builds analytical models, maintains performance reporting, identifies trends and optimization opportunities, and delivers data-informed recommendations. Partners cross-functionally with Analytics, Marketing, Finance, and other GTM teams while using Salesforce and Gong to improve productivity, data quality, and reporting accuracy.

Process and file customer payroll tax payments and filings, troubleshoot operational issues, coordinate with tax agencies and cross-functional teams, and improve scalable processes. The role provides customer support, investigates root causes, delivers data-driven recommendations, and identifies opportunities to use AI and technology to improve tax operations.

Supervise a 24x7 Community Solutions Response Center team supporting managed Wi-Fi network surveillance and customers. Responsibilities include coaching staff, managing workflows, improving monitoring and ticketing processes, analyzing communication and outage metrics, coordinating issue resolution, supporting system enhancements, hiring and training employees, and maintaining operational procedures. The role is office-based and includes after-hours on-call responsibilities.

Perform 1LOD transactional and supplier oversight testing, build and expand test scripts, analyze multi-source data, document findings, communicate risk implications, mentor and train analysts, and partner with stakeholders to ensure corrective actions and regulatory alignment.