Top Operations Jobs in San Diego, CA

Leads BM&S operations integration across people, processes, technology, governance, delivery operations, change management, and performance measurement. Oversees an 11-person team, operating models, AI-enabled workflows, budgets, KPIs, dashboards, resource allocation, and executive governance. Partners with marketing, finance, analytics, agencies, and Pfizer leadership to improve organizational effectiveness, compliance, and business impact across GTM and digital experience marketing.

Handles inbound customer interactions involving fraud and claims. Reviews account activity and transactions, investigates moderately complex cases, identifies fraud indicators, documents findings, and determines timely resolutions. The representative balances customer experience, risk, and regulatory requirements while managing escalated interactions in a high-volume call center. The role requires collaboration with internal teams, accurate case management, critical thinking, and effective communication across voice and non-voice channels.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational tasks and scheduling, identifying financial needs, promoting digital banking solutions, mitigating fraud and risk, and helping motivate branch staff to meet business objectives.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling and daily activities. Provides customer service, promotes digital banking solutions, identifies financial needs, escalates issues, and supports the branch manager. Helps motivate team members and ensures compliance with banking procedures, risk controls, fraud prevention, and loss-prevention policies.

Leads teller operations, risk controls, scheduling, customer service, issue resolution, compliance, and team performance at a Wells Fargo branch. Coaches and develops employees, manages operational resources, supports hiring, resolves escalated concerns, and refers customers interested in dwelling-secured products to qualified team members. The role requires customer contact, regulatory compliance, Saturday availability, and fulfillment of Loan Originator qualification requirements.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team development at a Wells Fargo branch. Manages staffing and financial resources, coaches direct reports, supports hiring, resolves escalated concerns, and ensures operational quality. The role also includes referring customers interested in dwelling-secured products to SAFE team members and meeting Loan Originator regulatory requirements.

Supports branch operations and customer experience by processing teller transactions, resolving operational issues, promoting digital banking solutions, identifying customer needs, managing risk, assisting with scheduling, and escalating concerns. The role also supports the branch manager, helps customers and employees, and motivates team members while following banking procedures, compliance controls, and loss-prevention policies.

Leads a team responsible for check processing and securities operations, ensuring transactional quality, compliance, timely delivery, and issue resolution. Oversees escalations, reporting, resource allocation, process improvement, control development, and target operating model initiatives. Partners with front office, Legal, Risk, Compliance, and Control teams while developing staff and supporting business objectives.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, identifying financial needs, and resolving operational concerns. The coordinator supports branch scheduling, risk mitigation, fraud prevention, compliance, and customer issue escalation while helping motivate employees and achieve business objectives.

Leads teller-line operations, risk controls, scheduling, customer support, compliance, and issue resolution within a Wells Fargo branch. Supervises, coaches, and develops employees; manages staffing and financial resources; supports hiring and performance management; builds customer relationships; and refers customers interested in dwelling-secured products to qualified loan-originator team members. The role requires Saturday availability and compliance with banking regulations, audit procedures, and Loan Originator requirements.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, identifying financial needs, managing operational risks, resolving concerns, supporting scheduling, and helping motivate branch employees. The role requires strong customer service, cash handling, fraud awareness, policy adherence, and availability for most Saturdays.

Supports branch operations by processing and approving teller transactions, assisting customers, promoting digital banking solutions, managing operational tasks and scheduling, resolving escalated concerns, identifying financial needs, mitigating fraud and risk, and helping motivate branch employees to meet business objectives.

Supports strategic initiatives, business planning, budgeting, forecasting, market analysis, and high-impact operational programs. The intern structures complex problems, analyzes datasets, develops data-driven recommendations, creates presentations, identifies growth opportunities, and helps accelerate execution while collaborating with senior leaders and cross-functional stakeholders.

Leads the Americas Renewals Desk and develops a high-performing operations team supporting pricing, quoting, proposals, contract validation, account analysis, and renewal transactions. Establishes KPIs, service levels, reporting, and process improvements while partnering cross-functionally with Sales, Finance, Customer Success, Deal Desk, and Business Systems. Evolves renewals operations through Salesforce enhancements, analytics, automation, and AI to improve accuracy, productivity, forecasting, and strategic decision-making.

Leads global Site Reliability Engineering and application operations teams supporting enterprise platforms. Owns service reliability, production support, CI/CD, automation, monitoring, incident response, ITSM maturity, scalability, and operational readiness. Drives DevOps and AI-enabled operations transformation, supports data and AI/ML platforms, mentors staff, manages third-party providers, and partners across development, product, and operations teams to improve availability and reduce manual toil.

Manage daily operations across Airwallex’s Americas financial partner network, including onboarding, offboarding, account management, partner requests, and cross-functional deliverables. Build scalable partner processes, repositories, playbooks, QBRs, reporting, and performance mechanisms. Coordinate with Risk, Legal, Compliance, Product, and Operations; identify gaps and risks; manage escalations; and strengthen partner relationships. The role is hybrid in New York and requires strong judgment, organization, communication, and project management skills.

Leads bankruptcy and probate claims operations by managing workflows, staffing, service levels, controls, quality, risk, and process improvement. Coaches and develops employees, monitors performance metrics, resolves escalated issues, ensures regulatory adherence, and partners with internal stakeholders and external law firms. Supports hiring, succession planning, change adoption, and communication of business results and emerging risks to senior management.

Oversee customer-facing systems and processes across Gainsight, Salesforce, Zendesk, and related tools. Maintain data integrity, build reports and dashboards, troubleshoot issues, support employee enablement, analyze retention and product usage, document processes, and identify opportunities for workflow automation using AI and tools such as Zapier and Salesforce Flows. This role partners cross-functionally with Customer Success, Marketing, and automation stakeholders while ensuring accurate, reliable, and well-tested outputs.

Supports Operations and Customer Relations teams through data analysis, reporting, and dashboard development. Translates stakeholder needs into actionable insights, monitors call center performance and customer trends, analyzes resourcing and operational metrics, and guides projects from scoping through delivery. The role also trains team members on data tools and best practices and partners with operational leadership to improve analytical self-sufficiency.

Leads HPE GreenLake Customer Success operations, performance management, methodology, enablement, process improvement, analytics, business requirements, and application adoption. Manages specialist teams, governs KPIs and customer lifecycle insights, coordinates cross-functional roadmaps, improves CSM workflows, and influences senior stakeholders across a global matrixed technology organization.

Leads North American revenue operations across sales operations, enablement, commissions, reporting, GTM engineering, and deal desk. Manages a five-person matrixed team, aligns regional and global processes, translates sales needs into systems requirements, oversees automation and AI-enabled workflows, supports pricing and approvals, and partners with Finance, Legal, sales leaders, and global Revenue Operations to scale the business.

Lead North American revenue operations across sales operations, enablement, commissions, reporting, GTM engineering, and deal desk. Manage a five-person matrixed team, align regional and global processes, improve sales workflows, oversee Salesforce and BI reporting, support commission programs, prioritize automation and AI-enabled integrations, and manage pricing, quoting, and approvals. Partner closely with sales leadership, Finance, Legal, systems teams, and the global Revenue Operations organization to scale an efficient SaaS go-to-market operation.

Manage the operational lifecycle of third-party data integrations, from intake and technical readiness through launch and ongoing maintenance. Coordinate with clients, partners, product, engineering, and technical solutions teams to clear blockers, track credentials and certificates, monitor partner changes, maintain documentation, and publish integration health reporting. Identify repetitive work and automate it using AI tools, scripts, and workflow automation.

Leads new product introduction and go-to-market operational readiness for SaaS offers. Oversees cross-functional planning across sales, operations, monetization, legal, compliance, revenue, and deal desk processes. Drives launch execution, KPI management, process optimization, digitization, automation, risk resolution, and continuous improvement. Develops project plans, leads initiatives from inception through completion, analyzes performance data, and communicates recommendations to executive stakeholders.

Coordinates and implements store operations initiatives, process improvements, and best practices across outlet stores. Analyzes performance data, reporting, ROI, and cost savings; provides actionable recommendations and real-time procedural guidance to stores. Supports technology-enabled productivity improvements, documents policies and processes, and collaborates cross-functionally to deliver projects from development through implementation.