Top Tech Jobs & Startup Jobs in Phoenix, AZ

Responds to customer requests by phone, email, chat, and ticketing systems; troubleshoots standard technical and account issues; documents interactions; escalates complex problems; collaborates with internal teams; supports customer education; and delivers quality service while following security protocols.

Develop and implement data solutions, pipelines, architectures, analytics, reports, and dashboards for clients. Apply Python, Java, ETL, business intelligence, and advanced analytics techniques to interpret complex data, improve operations, and support strategic decisions. Collaborate with stakeholders, manage client relationships, identify data challenges, and deliver high-quality managed services work while contributing to continuous process improvement.

Manage and deepen a portfolio of ~100 business clients (>$5M revenue) by delivering deposit, cash management and commercial credit solutions (up to ~$15M). Build relationships, provide financial advice, drive client retention and referrals, coordinate with specialists and partners, ensure onboarding and risk management, and deliver strong client experience.

Own readiness planning and execution for assigned products and go-to-market initiatives. Design modern enablement strategies (communications, AI guidance, playbooks, manager reinforcement), partner cross-functionally, run field activation and change management, measure adoption and impact, and continuously improve launch effectiveness.

Supervise lottery fulfillment operations including team oversight, compliance with gaming regulations, and day-to-day execution of fulfillment processes. May require obtaining a state gaming license. Full-time hourly role with bonus, equity, and benefits.

Prospect for SaaS customers through approximately 50 daily cold calls, hunt for leads, map enterprise accounts, build demand, and develop technology sales skills. The role involves collaborating with teammates, engaging executives, learning customers’ businesses, using sales technologies and AI, and progressing toward closing sales roles.

Prospect and sell communication solutions to small business clients within an assigned territory. Conduct consultative needs analyses, manage leads through closing, meet sales targets, maintain CRM records, coordinate order execution, and support customer experience. The role requires daily outside field sales, frequent driving and walking, and occasional office work.

Coordinate technician resources through real-time route changes, same-day appointment scheduling, appointment progress tracking, and subcontractor job assignments. Communicate with field professionals and management, handle incoming customer calls, and maintain accuracy while managing changing priorities in a fast-paced environment. Strong written and verbal communication, organization, customer advocacy, and willingness to learn workforce management and CRM software are required. Spanish bilingual ability and a bachelor’s degree are advantageous.

Provide Level 1 technical support and assist Level 2: troubleshoot hardware, Windows, Office365, Active Directory, network, mobile and printing issues; manage help-desk tickets, perform account administration, escalate appropriately, support on-call/after-hours, maintain documentation, and assist engineers with on-site tasks.

Provide inbound phone, email, and chat support for small-business customers on benefits and payroll issues. Own customer inquiries end-to-end, research solutions using internal resources, meet quality/productivity standards, collaborate with cross-functional teams to influence product, and support seasonal volume spikes with possible weekend overtime.