Top Operations Jobs in Phoenix, AZ

Provides administrative and operational support for a manufacturing fabrication shop. Responsibilities include preparing reports and correspondence, maintaining records and databases, tracking project time, processing invoices, obtaining vendor quotations, preparing purchase orders in Syteline, coordinating shipments, and supporting departmental projects. The role is onsite in Chandler, Arizona, reports to the Fab Shop Manager, and requires minimal travel primarily for training.

Monitors and maintains daily enterprise processing, scheduling, backups, ACH, and end-of-day operations for a credit union. Provides technical support for core processing systems, administers monitoring tools, investigates exceptions, escalates issues, prepares service-level reporting, and supports operational continuity through on-call coverage. The role also analyzes process data, identifies service gaps, and helps implement improvements across IT and business teams.

Leads business operations strategy and complex cross-functional initiatives from development through implementation and sustained execution. Partners with executives and functional leaders to improve processes, operating models, technology-enabled solutions, organizational readiness, adoption, and business outcomes. Oversees program governance, change management, performance measurement, executive reporting, and team development while building scalable capabilities across Business Operations.

Analyzes and documents operational processes, identifies improvement opportunities, develops standardized procedures, and creates training and knowledgebase content. The role collaborates with field subject matter experts and instructional designers, supports process implementation, coordinates stakeholders, conducts site visits, and helps deploy operational initiatives. This hybrid Phoenix role requires up to 25% travel and is not eligible for visa sponsorship.

Leads global pricing operations, ensuring merchant and partner pricing is accurately configured, validated, reconciled, and compliant with contracted terms and SOX controls. Partners with Sales, Legal, and Pricing Product on complex deals, resolves escalated issues, develops pricing models, analyzes data, and drives process improvements and automation. Manages and develops a team of pricing operations analysts while supporting broader pricing transformation initiatives.

Leads a contact center operations team of 11 or more employees, managing staffing, coaching, performance metrics, compliance, budgets, forecasting, reporting, and process improvements. The role analyzes operational trends, identifies risks and efficiency opportunities, implements strategic improvements, supports employee development, and ensures high-quality client service while maintaining adherence to banking policies and regulations.

Leads a contact center operations team of 11 or more employees, managing staffing, coaching, performance metrics, compliance, budgets, forecasting, and process improvement. Analyzes operational trends, identifies risks and efficiency opportunities, develops employees, and executes strategic plans to improve client care, employee engagement, and business outcomes.

Configure, optimize, and maintain HubSpot CRM environments supporting sales and revenue operations. Responsibilities include workflow and pipeline configuration, data integrity and governance, CRM audits, automation, client account deployments, integrations with sales technology, reporting support, documentation, enablement, and troubleshooting. The role partners with RevOps, sales leadership, data teams, and clients to improve scalability, system reliability, sales productivity, and revenue visibility.

Manage critical workflows in the property transaction lifecycle, handling vendor relations, exception resolution, and AI validation. Drive operational efficiency and improve workflows.

Independently plans and executes operational processes, improves workflows, and enhances business process quality and efficiency. Supports financial, budget, and headcount planning; serves as a liaison among leadership, staff, and partners; and creates, analyzes, maintains, and reports performance measures and KPIs.

Leads global business transformation through process improvement, analytics, automation, and AI. Identifies operational inefficiencies, develops dashboards and KPI frameworks, builds AI-assisted workflows and automations, and delivers scalable solutions using tools such as Power Platform, Copilot, and modern data platforms. Partners with business and technology leaders, leads prototyping and implementation initiatives, measures outcomes, and drives organizational adoption of innovative solutions.

Leads a financial operations team supporting financial professionals, clients, and internal partners. Responsibilities include coaching and development, change management, process improvement, service-level and performance monitoring, resolving escalated concerns, analyzing trends, and enforcing accountability for goals and deadlines.

Handle inbound and outbound calls and emails from account owners and financial institutions. Provide account information, place trades, issue statements and confirmations, resolve inquiries with bank partners, and complete escheatment-prevention outreach. Manage call-center queues, prioritize multiple tasks, and support management-assigned special projects while delivering accurate, professional service.

Leads enterprise operations across global sites and contact centers, overseeing BPO strategy, workforce management, training infrastructure, operational excellence, automation, governance, risk continuity, and centralized capabilities. Partners with business-line and functional leaders to establish shared standards, improve capacity and resilience, manage vendors, and scale consistent operating practices across domestic, nearshore, and offshore locations.

Supports the CEO, Head of Engineering, and leadership team through complex calendar management, travel and event planning, executive communications, meeting operations, expense processes, and administrative systems. Builds AI-enabled workflows for summaries, inbox triage, research, and drafting while exercising judgment and protecting sensitive information. Acts as a strategic thought partner, culture carrier, and cross-functional coordinator who anticipates risks, improves processes, and helps leaders operate effectively.

Supports revenue operations by creating customer opportunities and quotations, processing bookings and billings for multi-year agreements in ERP systems, maintaining contracts, escalating customer issues, and following finance and audit processes. The role operates under supervision with limited volume and standardized procedures. A bachelor's degree in business or a related field is required; a 3.0 GPA is preferred. The position is full-time, based in Chandler, Arizona, and requires 10% travel.

Provides administrative and operational support to Contrac Pac underwriters and agency partners. Responsibilities include maintaining producer information and electronic underwriting files, processing email and phone requests, creating compliant policy documents, ordering loss runs, assisting with licensing and compliance matters, reformatting data, and supporting special projects. Requires strong organization, communication, prioritization, accuracy, and proficiency with Windows and Microsoft Office.

Nine-week summer analyst program within Operations supporting processing, trade/asset support, reporting, transformation, and data management. Responsibilities include transaction processing, reconciliations, client lifecycle support, data analytics and reporting, risk reporting, process improvement, and creating Tableau dashboards. Program includes training, networking, and may lead to full-time roles.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Provides administrative support in an aluminum extrusion facility, including communications, phone coverage, customer file maintenance, order document review, invoicing, shipping documentation, scanning, and records management. Supports management and office personnel while following environmental, quality, and safety procedures. Requires strong organization, communication, computer, typing, time-management, and attention-to-detail skills.

Participates in a 12–18 month operations leadership development program involving rotational branch assignments, warehouse and customer service training, management development, systems training, mentoring, and a capstone project. The trainee builds knowledge of business processes, develops team leadership and customer partnership skills, and prepares for future operations leadership opportunities. Relocation after program completion and a March–June start are preferred.

Leads PrePass tolling operations, overseeing people, processes, systems, controls, service levels, and performance. Drives operational accuracy, reconciliation, automation, continuous improvement, analytics, capacity planning, and cross-functional transformation. Builds accountable teams, develops managers, establishes KPIs and operating rhythms, manages risk, and ensures tolling services scale efficiently while maintaining customer satisfaction, financial performance, and regulatory compliance.

Provide frontline IT support and local hub coverage, manage Jira Service Management queue and SLAs, administer Okta and Google Workspace, run onboarding/offboarding, build workflow automations, maintain documentation, support macOS devices, and participate in IT projects and occasional onsite travel.

Processes retirement-plan distributions and loans accurately while complying with procedures and regulatory requirements. Manages high-volume, time-sensitive participant requests, conducts outbound verification calls, gathers documentation by email, and records interactions in Jira and related systems. Collaborates with teammates to improve workflows, maintain quality, and support participant satisfaction. The role requires strong organization, communication, adaptability, and willingness to learn retirement-services processes.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.