Introduction to the Job
As ASML continues to expand, delivering consistent, high-quality customer operations across regions is essential. The Senior Finance Team Lead – Customer Operations (US) will lead the U.S. Customer Operations team within ASML Business Services (ABS), driving operational excellence, process standardization, and strategic alignment with global practices. This role is critical in strengthening team capabilities, supporting regional standardization, and enabling the Regional Operations Manager to focus on strategic delivery.
Role and Responsibilities
Team Leadership & Development
Lead and develop a small team of direct reports, fostering a culture of accountability, growth, and continuous improvement.
Support team maturity and capability building to create depth in the U.S. region and align with global standards.
Operational Excellence
Oversee daily operations related to quote creation, sales order management, and invoicing within the Quote-to-Cash (Q2C) domain.
Ensure first-time-right execution and compliance with ASML policies, US GAAP, and local/global regulations.
Maintain a robust operational framework to safeguard standard product, policy, and compliance requirements.
Strategic Contribution
Act as a structural solutions expert, contributing to global Q2C process optimization and tooling discussions.
Provide U.S.-specific insights and planning input to global Order Control colleagues.
Drive standardization, simplification, and automation of processes, leveraging tools like SAP S/4HANA, RPA, and portals.
Stakeholder Engagement
Build and maintain strong partnerships with Sales, Legal, Finance, and other key stakeholders.
Ensure alignment with internal and external customer requirements and service delivery values (Care, Challenge, Collaboration).
Continuous Improvement
Lead or participate in global and regional improvement initiatives.
Support business-critical activities such as financial closing schedules and seasonal operational peaks.
Education and Experience
Bachelor’s or Master’s degree in Finance, Accounting, Business Economics, or a related field.
Minimum of 5 years of relevant experience in Global Enabling Services and/or Quote-to-Cash operations.
At least 2 years of direct people leadership experience
Strong understanding of internal control frameworks and applicable laws/regulations.
Experience with ERP systems (SAP), Microsoft Office, and emerging IT solutions (S/4HANA, RPA, etc.).
Skills
Strong leadership presence with a collaborative and inclusive approach.
Effective communicator with excellent verbal and written English skills.
Proactive, customer-focused, and resilient under pressure.
Values diversity and team development; able to bridge across cultures and disciplines.
Committed to continuous improvement and going the extra mile.
Other Information
This role is based in the U.S. and reports to the Regional Operations Manager within ASML Business Services. Occasional travel may be required to support cross-regional collaboration and global initiatives. The position offers a unique opportunity to influence operational strategy and contribute to ASML’s global transformation efforts.
Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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Request an AccommodationASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to [email protected] to initiate the company’s reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
Top Skills
What We Do
ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US.
Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering.
Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.
