Top Operations Jobs in Phoenix, AZ

Leads Resident Performance, Default, and Housing Choice Voucher operations, owning collections, default resolution, subsidy recovery, compliance, KPIs, quality, cycle times, and resident experience. Sets strategy, improves workflows, builds reporting and controls, partners cross-functionally, and develops managers across distributed teams. Success depends on reducing losses, improving payment performance, controlling aged default inventory, minimizing HCV abatements, and strengthening operational scalability.

Provides operational and client support for wealth advisors, including account openings, money movement, transfers, maintenance, notifications, distributions, and document processing. Handles client and advisor inquiries, resolves complex issues, prepares forms and reports, manages mail and team inboxes, and coordinates escalations. Builds client relationships, supports sensitive life-event transactions, refers clients for financial guidance, and trains department staff.

Supports commercial strategy and operations through business reviews, reporting, performance analysis, forecasting, competitor research, and cross-functional planning. The intern will analyze customer, merchant, market, and operational data; prepare leadership presentations; improve operating processes; and own a defined strategy or operations project. The role is full-time and onsite, with frequent travel to operational sites, events, communities, and partner locations in selected Texas or Arizona markets.

Supports commercial strategy and operations through business reviews, performance analysis, reporting, forecasting, competitor research, and market assessments. The intern identifies customer, merchant, and operational opportunities, prepares recommendations and leadership presentations, coordinates cross-functional priorities, improves operating processes, and owns a defined strategy or operations project. The role is full-time, onsite, and requires frequent independent travel to operational sites, events, communities, and partner locations.

Supervise operations staff by providing training, coaching, feedback, and performance guidance. Analyze operating processes and reports, resolve escalated customer complaints, maintain procedures, set departmental goals, create employee schedules, and collaborate with other business units. The role includes 3–6 months of classroom and on-the-job training before team assignment and prepares employees for future operations management positions.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Supervise remote event-processing operations by developing and coaching employees, monitoring inventory and staffing forecasts, meeting customer SLAs, managing attendance and performance issues, supporting training materials, coordinating with internal departments, customers, vendors, and HR, and resolving escalated customer concerns. The role also supports process and organizational changes while maintaining quality, productivity, employee engagement, and customer satisfaction.

Manage and process penalty review requests for taxpayer accounts, enter and maintain case data, evaluate documentation against statutes and policies, draft correspondence, respond to inquiries, and provide administrative support to the Taxpayer Services division to ensure accurate, compliant operations.

Coordinate daily and weekly schedules for field technicians, crews, and equipment; assign and adjust staffing for commercial service projects; maintain scheduling and job-cost records; track labor hours and job progress; communicate schedule updates to field teams and leadership; support onboarding, supplier/subcontractor coordination, safety compliance, and routine operational reporting.

Lead multi-site field operations teams for large installation projects, overseeing hiring, safety, quality, schedules, budgets, contractors, and customer relationships to deliver projects on time, on budget, and to specification.

The Operations Manager oversees daily operations, manages staff, ensures compliance with procedures, analyzes performance metrics, and handles budgeting and employee development within the facility.

The Associate, Tech Ops Support monitors system performance, resolves incidents, manages asset lifecycle in data centers, and collaborates with teams to maintain quality standards and improve services.

The Associate, Tech Ops Support monitors system performance, investigates incidents, collaborates with teams, supports customer engagements, and contributes to system improvements in a data center environment.

The Associate, Data Center Operations is responsible for monitoring, maintaining, and optimizing data center infrastructure while collaborating with teams and vendors to improve performance and resolve issues.

The Associate, Data Center Ops performs maintenance and troubleshooting of data center systems, monitors equipment, responds to incidents, and ensures high availability during a 24x7 on-call rotation.

The Strategy and Operations Consultant works with clients to improve strategic initiatives through data-driven decisions, process improvements, and operational transformations, while effectively collaborating across organizational levels.

Lead day-to-day operations across Client Activation & Support, Audit, Content/Social, Co-Op, and Project Management. Manage and develop team leads, enforce SLAs and quality standards, drive process improvement and KPI reporting, support recruiting and vendor/invoice oversight, and ensure cross-functional alignment while reporting performance to the Sr. VP of Operations.

Supports administration, customer service, procurement, production, and office operations. Analyzes processes and operational data, coordinates meetings and projects, reconciles purchase orders and invoices, documents procedures, supports training, manages office events and supplies, and maintains calendars and archives. The role also assists with customer order processing, workflow optimization, and cross-functional communication in both office and warehouse production environments.

Coordinates administrative, customer service, procurement, production, and office operations. Analyzes workflows and operational data, supports order processing and invoice reconciliation, documents procedures, coordinates meetings and projects, manages office supplies and events, and maintains records. The role requires strong organization, communication, problem-solving, multitasking, and proficiency with business productivity and collaboration tools.

The role involves overseeing system performance, incident resolution, application maintenance, service support, quality monitoring, and driving continuous service improvements while collaborating with cross-functional teams.

Responsible for leading tech operations and application support, ensuring high availability and operational efficiency for customer service channels at American Express.

Own state-level compliance operations: review rules and regulations, update SOPs and training, run mock audits and corrective actions, track implementation, maintain records, support legal and cross-functional teams, and travel to retail/corporate sites to ensure cannabis regulatory compliance.

The Shift Supervisor manages operations, acts as a liaison between clients and vehicle operators, and oversees the efficiency of mission delivery.

Lead daily execution of internal fraud alert review and referral processes. Assess alerts and referrals, document findings, escalate high-risk incidents, maintain case records, identify trends, and collaborate with cross-functional teams to improve detection rules, models, and monitoring systems. Ensure confidentiality, SLA adherence, and operational performance while supporting investigations and reporting on detection effectiveness.

Lead technology service delivery and operations to ensure high product availability. Mentor teams, resolve complex incidents, architect scalable processes, oversee maintenance/monitoring, drive large-scale application maintenance, and align technology solutions with business strategy.