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Top Customer Success Jobs in Phoenix, AZ

Reposted 13 Days AgoSaved
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Remote or Hybrid
Phoenix, AZ
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
9 Days AgoSaved
Easy Apply
Remote
Phoenix, AZ
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
15 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
Junior
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
16 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 16 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
Reposted 16 Days AgoSaved
Easy Apply
Remote
Phoenix, AZ
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
17 Days AgoSaved
Easy Apply
Remote
Phoenix, AZ
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 17 Days AgoSaved
Remote
Phoenix, AZ
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
18 Days AgoSaved
Remote
Phoenix, AZ
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 18 Days AgoSaved
Easy Apply
In-Office or Remote
Phoenix, AZ
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
13 Days AgoSaved
Remote
Phoenix, AZ
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 13 Days AgoSaved
Easy Apply
Remote
Phoenix, AZ
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
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14 Days AgoSaved
Easy Apply
Remote
Phoenix, AZ
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
Reposted An Hour AgoSaved
In-Office
Phoenix, AZ
Junior
Junior
Other • Software
The Business Listings Success Manager ensures accurate business information across platforms, supports client engagement, and collaborates with teams to enhance customer satisfaction and listing performance.
Top Skills: Apple MapsBing PlacesFacebookGoogle Business ProfilesGoogle WorkspaceMS OfficeSalesforceYelp
20 Days AgoSaved
Remote or Hybrid
Phoenix, AZ
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
2 Days AgoSaved
Easy Apply
In-Office
Phoenix, AZ
Easy Apply
65K-80K Annually
Junior
65K-80K Annually
Junior
Big Data • HR Tech • Mobile • Software • Database
The Enterprise Customer Success Manager will oversee the post-sale customer experience, enhance product performance, foster client relationships, and ensure revenue retention through strategic guidance.
Top Skills: AIGoogle Suite
Reposted 20 Days AgoSaved
Easy Apply
Remote
Phoenix, AZ
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Reposted 20 Days AgoSaved
Remote
Phoenix, AZ
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
21 Days AgoSaved
Remote
Phoenix, AZ
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Fintech • Financial Services
The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.
Top Skills: Crm SystemsGong EngageHubspotOutreachSalesloft
21 Days AgoSaved
Easy Apply
Remote
Phoenix, AZ
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
Reposted 2 Days AgoSaved
In-Office
Phoenix, AZ
112K-192K Annually
Senior level
112K-192K Annually
Senior level
Fintech • Payments
The Onboarding Manager enhances sales efficiency, manages data, prepares reports, and ensures communication between sales teams and clients.
Top Skills: SalesforceTableau
2 Days AgoSaved
Easy Apply
In-Office
Phoenix, AZ
Easy Apply
75K-75K Annually
Senior level
75K-75K Annually
Senior level
Big Data • HR Tech • Mobile • Software • Database
The Customer Success Supervisor manages reps, handles escalations, provides coaching, reviews metrics, and reports team performance while fostering team morale.
Top Skills: ExcelGoogle SuiteMs Office SuiteOutlookPptWord
22 Days AgoSaved
Easy Apply
Remote or Hybrid
Phoenix, AZ
Easy Apply
180K-275K Annually
Expert/Leader
180K-275K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills: GainsightGongSalesforceTableau
3 Days AgoSaved
In-Office
Phoenix, AZ
55K-65K Annually
Mid level
55K-65K Annually
Mid level
AdTech • Agency • Marketing Tech • Professional Services
The Client Success Manager will engage clients, develop marketing strategies, analyze data, manage projects, and mentor coordinators to ensure client satisfaction and retention.
Top Skills: Google AdsGoogle Analytics 4Google Local Service AdsMicrosoft AdsMS Office
22 Days AgoSaved
Remote
Phoenix, AZ
140K-240K Annually
Senior level
140K-240K Annually
Senior level
Healthtech • Pet
The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.
Top Skills: Crm ToolsExcelPowerPoint
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