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Top Customer Success Jobs in Phoenix, AZ
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage relationships with key Fleet customers, advising on Samsara's IoT solutions, ensuring operational improvements, and driving customer success through strategic planning and workshops.
Top Skills:
Enterprise SaasIot Data
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The role involves managing a team of Payroll Success Managers to enhance customer experience, drive value, and meet growth goals while collaborating across functions.
Top Skills:
Payroll SoftwareSaaS
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
Supports the Senior Quality Assurance Analyst in QA processes, conducts Post Incident Reviews, evaluates service delivery quality, and facilitates service improvements.
Top Skills:
ItilLean Six Sigma
AdTech
The Engagement Manager leads client projects, driving revenue growth through analysis and implementation while managing teams and ensuring quality deliverables.
Top Skills:
Customer SuccessManagement ConsultingMarketingRevenue OperationsSales Strategy
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge in the Customer Success Team, you will support high-value customers, resolve issues, and enhance their experience with Coinbase's products.
Top Skills:
Amazon ConnectGoogle AppsJIRASalesforce Service Cloud
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.
Fintech • Software
Lead and scale the Customer Success & Implementation organization, ensuring technical delivery, partner satisfaction, and operational excellence. Collaborate with Sales, Support, and Engineering to enhance conversion and retention by optimizing partner onboarding and experience.
Top Skills:
Customer SuccessPaymentsSaaSSolution EngineeringTechnical Implementation
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage client relationships in the Pharma sector, ensuring satisfaction, driving revenue growth, and optimizing campaign success.
Top Skills:
AsanaJIRASalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality initiatives, implement data monitoring systems, and enhance customer interactions by collaborating with various teams and leveraging business intelligence tools.
Top Skills:
ExcelGoogle SheetsLarge Language ModelsTableau
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Success Manager II in Payroll will engage with customers, ensure satisfaction, mitigate churn, and support payroll operations through strategic partnerships and problem-solving during the customer journey.
Top Skills:
Google SuiteMS OfficePayroll ProductsPos SoftwareSalesforce CRMSlack
Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, guiding them through compliance frameworks and ensuring measurable success. Drive outcomes by developing plans, tracking KPIs, and promoting customer growth.
Top Skills:
CatalystJIRASalesforceSigma
New
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Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Support customer success initiatives by creating and implementing documents, collaborating with teams, and providing exceptional customer service while ensuring accuracy with XBRL tagging.
Top Skills:
ExcelGoogle DocsWdeskWordXbrl
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Healthtech • Social Impact • Software
As a Specialist I, Client Success, you will engage clients, assist with appointments, document interactions, and collaborate with internal teams to enhance client experience.
Top Skills:
Intercom
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills:
MS OfficeSalesforce
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager ensures excellent client relationships, providing training, support, and proactive service to enhance client retention and success with the MaverickRE system.
Top Skills:
Client Management SystemsCrm Software
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Manager of Customer Success will oversee a team focused on client retention and revenue expansion, develop customer engagement strategies, and utilize analytics to achieve business goals.
Top Skills:
Customer Success Platform
Healthtech • Software • Telehealth
The Senior Data Analyst will lead churn analysis and customer success metrics, providing insights to improve retention strategies and customer satisfaction. Responsibilities include conducting deep-dive analyses, working with cross-functional teams, and developing predictive frameworks.
Top Skills:
AWSLookerPythonRSisenseSnowflakeSQLTableau
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills:
Ai ToolsSaaS
Cloud • Information Technology • Software • Cybersecurity • Infrastructure as a Service (IaaS) • Data Privacy
The Renewal Sales Manager will lead and manage the Account Management team while initially contributing to sales directly, focusing on SaaS subscriptions and customer solutions.
Top Skills:
CRMCustomer SuccessSaaSSales
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
The role involves managing customer onboarding, ensuring satisfaction, consulting on needs, creating reports, and collaborating with internal teams.
Top Skills:
ConfluenceJIRAMonday.ComPendoSalesforceSlack
Agency • Insurance
As a Customer Success Representative, you will engage with clients, deliver tailored financial product presentations, build relationships, and meet sales goals in a fully remote environment.
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