Head of Quality Operations

Posted 18 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
150K-200K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database
The Role
Owns quality operations for all datasets, establishing global quality standards, calibration, review structures, language coverage, capacity planning, and contingent workforce sourcing. The role also manages dashboards tracking quality, throughput, and cost efficiency across international data operations. Candidates should have extensive operations leadership experience, quality management expertise at scale, and experience building tooling and workforce systems. Speech, audio, or linguistic data experience is preferred.
Summary Generated by Built In

About David AI
David AI is the first audio data research company. We bring an R&D approach to data–developing datasets with the same rigor AI labs bring to models. Our mission is to bring AI into the real world, and we believe audio is the gateway. Speech is versatile, accessible, and human—it fits naturally into everyday life. As audio AI advances and new use cases emerge, high-quality training data is the bottleneck. This is where David AI comes in.

David AI was founded in 2024 by a team of former Scale AI engineers and operators. In less than a year, we’ve brought on most FAANG companies and AI labs as customers. We recently raised a $50M Series B from Meritech, NVIDIA, Jack Altman (Alt Capital), Amplify Partners, First Round Capital and other Tier 1 investors.

Our team is sharp, humble, ambitious, and tight-knit. We’re looking for the best research, engineering, product, and operations minds to join us on our mission to push the frontier of audio AI.

About our Data Operations team
Our Data Operations team powers David AI's Data Factory, transforming raw audio into high-quality training datasets for leading AI labs. Our mandate is to spin up new data pipelines and run them at a massive scale. This means starting from a model capability we want a model to unlock, experimenting with different shapes of data and collection strategies, and validating them with researchers. Once an approach works, we industrialize it, building pipelines that can process audio with reliability, quality, and efficiency. We are relentless operators who thrive in ambiguity, equally comfortable prototyping novel workflows as we are managing large-scale production systems.

About this role
As Head of Quality Operations, you'll own quality for every dataset David AI ships including but not limited to conversational, TTS, and transcription data. You'll report to the Head of Operations and be located in the US.

In this role, you will

  • Own the quality bar across all data ops, including quality standards, calibration, consistency and on-time delivery of datasets

  • Design the quality review structure, organized by language and region, so every dataset gets consistent quality coverage

  • Audit and review quality across languages, keeping calibration consistent globally

  • Run quality in languages you don't speak through deliverables from native-speaker and cross-language gold sets

  • Plan capacity against production ramps and own contingent workforce sourcing across many countries

  • Build and own dashboards for quality, throughput, and cost efficiency

Your background looks like

  • 7 to 10+ years in operations, including 3+ in senior leadership roles

  • You've run quality operations for large contingent workforce networks across multiple countries

  • You've owned quality at scale, across calibration, capacity planning, and spend efficiency

  • You built the system yourself, from tooling to contingent workforce sourcing at scale

  • Speech, audio, or linguistic data experience is a strong plus

Skills Required

  • 7 to 10+ years of experience in operations
  • 3+ years in senior leadership roles
  • Experience running quality operations for large contingent workforce networks across multiple countries
  • Experience owning quality at scale, including calibration, capacity planning, and spend efficiency
  • Experience building quality systems, tooling, and contingent workforce sourcing programs at scale
  • Speech, audio, or linguistic data experience

David AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about David AI and has not been reviewed or approved by David AI.

  • Fair & Transparent Compensation — Employer-posted ranges for engineering roles provide upfront visibility, and pay is often characterized as strong. This combination indicates broadly competitive cash compensation.
  • Healthcare Strength — Medical, dental, and vision coverage is described as top‑notch with 100% employer-paid premiums for most plans. Such coverage depth signals strong core healthcare value.
  • Wellbeing & Lifestyle Benefits — Twice-daily meals, office snacks, and unlimited company‑sponsored fitness classes are explicitly offered. These lifestyle perks enhance the overall package beyond core pay and insurance.

David AI Insights

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The Company
HQ: San Francisco, CA
55 Employees
Year Founded: 2024

What We Do

We're an audio data research company. Visit our website to learn more: https://www.withdavid.ai/

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