Top Senior Operations Jobs

Manages day-to-day operations across federal contract sites, ensuring compliance, performance, reporting, budgeting, staffing, and service quality. Leads site managers and support staff, coordinates contract startups and closeouts, liaises with federal agencies, supports bids and proposals, and drives process improvement. Requires local and regional travel, government-site access, background screening, and occasional after-hours response.

Provides executive leadership for life insurance and annuity operations, including new business processing, policyholder services, contact centers, claims, and third-party administrators. Owns operational strategy, service performance, process optimization, automation, customer experience, risk management, budgeting, vendor oversight, and continuous improvement. Leads large teams and partners with executives and cross-functional stakeholders to improve efficiency, compliance, quality, and financial performance.

Leads mail, records, imaging, indexing, workflow, print, and production support operations. Manages teams, service delivery, budgets, vendors, compliance, performance metrics, process improvements, and operational projects while ensuring reliable, high-quality service.

Manages administrative and cash office operations, including hiring, onboarding, supervision, payroll, scheduling, reporting, accounts payable, vendor reconciliation, inventory storage, compliance, and fiscal deadlines. Develops training programs, analyzes operational trends, supports management and clients, maintains workplace safety, and ensures adherence to company policies and legal requirements. The role requires cash-handling expertise, administrative leadership, financial and analytical skills, flexibility, physical stamina, and availability for varied shifts, weekends, and holidays.

Leads administrative operations at Birmingham Zoo, overseeing recruiting, onboarding, employee records, compliance, cash office activities, accounts payable, payroll, reporting, inventory storage, scheduling, and financial deadlines. The role manages staff development, vendor invoice discrepancies, cash training, fiscal controls, and operational support while ensuring company, client, safety, and legal standards are met. Requires extensive cash-handling and administrative management experience, strong leadership, analytical ability, flexibility, and availability for varied shifts.

Supervises daily revenue and cash office operations, including reconciliations, HQ reporting, accounts payable coordination, vendor invoice resolution, and financial variance reporting. Supports people operations through recruiting, onboarding, employee records, timekeeping, training tracking, benefits guidance, and offboarding. Provides task direction and coaching to assigned team members while maintaining compliance, accurate documentation, and operational readiness in an on-site hospitality environment.

Supervises revenue, cash office, accounts payable, reporting, administrative, and people operations across 2–3 assigned accounts. Responsibilities include cash reconciliation, vendor invoice coordination, payroll and timekeeping support, recruiting, onboarding, training tracking, employee records, compliance, facilities support, and coaching assigned team members. Requires regular travel between locations, varied work hours, physical activity, and a valid driver’s license.

Leads academic operations across a multi-campus health sciences university, translating institutional strategy into scalable processes and performance outcomes. Oversees scheduling, faculty workload planning, curriculum operations, academic policy governance, accreditation readiness, committee operations, budgets, clinical education quality, and instructional innovation. Partners with academic and administrative leaders to standardize delivery across residential, hybrid, and online modalities, improve student and faculty outcomes, and strengthen external partnerships. This campus-based role requires 25–30% travel to other U.S. campuses.

Partner with senior leaders and cross-functional teams to address strategic and operational challenges. Build business cases, quantitative and financial models, competitive analyses, and customer and market insights. Define business performance drivers, implement strategy across products, and develop scalable solutions. The role requires strong executive communication, independent execution, AI fluency, SQL proficiency, and experience in strategy, management consulting, or related fields.

Manages administrative and executive support for a U.S. Navy maritime program office. Responsibilities include coordinating operations, staff assignments, policies, budgets, meetings, events, data calls, briefing materials, correspondence, action items, travel, and stakeholder communications. The role also evaluates operational deficiencies, recommends improvements, and supports government leadership while maintaining required certifications and security-clearance eligibility.

Leads financial aid operations across a multi-campus institution, overseeing staff, workflows, processing, systems, compliance, quality assurance, reconciliations, reporting, and continuous improvement. Manages Ellucian Colleague systems, Title IV and state aid administration, audits, internal controls, corrective actions, and collaboration with institutional partners, including Veterans Educational Services. Provides strategic recommendations and develops staff and operational leadership capacity.

Leads the Policy Administration team, overseeing daily operations, staffing, escalations, customer support procedures, and policy servicing. Drives process improvement, workflow innovation, issue resolution, and cross-functional collaboration with product, engineering, compliance, sales, underwriting, and carrier partners. Monitors metrics, prepares reports, uses data to guide decisions, manages Jira tickets, and recruits and develops team members. Requires life insurance knowledge, operational leadership, process improvement experience, and Salesforce or comparable support software proficiency.

Provides strategic leadership for multiple technical support teams, developing operational strategies, performance standards, process improvements, and scalable service delivery practices. Leads organizational growth, workforce planning, technology adoption, change initiatives, executive reporting, and cross-functional collaboration. Manages managers and develops talent while improving customer outcomes, efficiency, and operational effectiveness. The role requires occasional travel to company facilities, customer locations, or industry events.

Leads daily pest control service operations, directing technicians, routes, quality inspections, safety, compliance, inventory, fleet readiness, payroll accuracy, and cost controls. Resolves escalated customer issues, supports sales targets, recruiting, onboarding, training, and employee performance management. Ensures operational reporting accuracy, service coverage, regulatory adherence, and efficient field-based processes.

Leads a globally distributed IT Operations organization across the Americas, EMEA, and APAC. Owns service delivery, support teams, endpoint and workplace technology operations, incident and problem management, operational KPIs, executive reporting, and service improvement. Develops an AI-enabled, automation-first operating model using analytics, virtual agents, workflow orchestration, and agentic capabilities. Partners with security, infrastructure, engineering, and business stakeholders while developing a high-performing global team.

Supervise daily payment operations across ACH, wires, checks, image exchange, instant payments, Zelle, ATM deposits, and exceptions. Lead staff scheduling, coaching, quality reviews, and performance management. Ensure regulatory compliance, payment controls, fraud prevention, reconciliations, and risk escalation. Monitor workflows, service levels, volumes, and operational metrics; support audits, testing, implementations, business continuity, and process improvements. Partner with banking, treasury, compliance, technology, and financial-crimes teams while resolving client and operational issues.

Leads Global Markets Operations supporting Treasury products, including derivatives, bonds, money markets, FX, confirmations, settlements, payments, accounting interfaces, and regulatory reporting. Oversees operational risk, controls, compliance, audit remediation, service delivery, automation, and process optimization. Partners with Front Office and internal stakeholders, supervises staff, resolves escalations, and deputizes for the Department Head.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Leads end-to-end operations for large-scale scanning and digitization projects, overseeing throughput, quality, workflow optimization, SLAs, financial performance, and customer satisfaction. Owns a $20M+ P&L portfolio, manages more than 400 employees, directs governance and escalations with public-sector customers, and drives revenue growth. Requires expertise in document scanning, indexing, enterprise content systems, OCR, quality management, and RCA/CAPA methodologies.

Build and lead Apollo’s Partner Operations function within Revenue Operations. Own partner operating models, systems architecture, data quality, attribution, reporting, lifecycle instrumentation, deal registration, commercial operations, and revenue-share coordination. Translate partnership strategy into scalable processes and cross-functional requirements across Systems, Data, Finance, Legal, and Partnerships. Use analytics, automation, and AI to improve partner performance, operational efficiency, and revenue visibility.

Own the technical and automation engine for the go-to-market organization. Drive the GTM technology roadmap, automate workflows, translate business needs into technical requirements, oversee UAT, establish data governance and dashboards, and lead enablement and change management. Partner with Marketing, Sales Operations, Customer Adoption, and Data & Analytics to improve customer lifecycle processes and revenue execution.

Oversee day-to-day operations for a large-scale master-planned community, including property inspections, maintenance, landscaping, vendors, contracts, governance, resident communications, architectural review, budgeting, financial oversight, records, and administrative priorities. The role builds relationships with residents, board members, contractors, and internal teams while resolving issues and protecting the community’s physical and financial health.

Lead Expansion Revenue Operations by designing scalable sales processes, lead scoring, routing frameworks, funnel analytics, and AI-driven workflows. Partner with Sales, Finance, Product, and executive stakeholders to improve go-to-market decisions. Present insights to senior leaders, monitor production systems, and hire, coach, and develop a high-performing team.

Develop commercialization strategies for advanced chemistry and acquired manufacturing capabilities. Lead government, defense, grant, and commercial partnership proposals; analyze markets and customer opportunities; coordinate cross-functional integration initiatives; and build operating mechanisms that accelerate strategic execution. The role works across technical, manufacturing, commercial, financial, and operational teams to advance market entry, production, and revenue.

Leads strategy and operations for the Client Success organization, partnering with leadership on planning, segmentation, capacity modeling, quotas, KPIs, forecasting, customer health scoring, renewals, upsell, and churn-risk management. The role drives cross-functional initiatives, improves processes, reduces administrative burden, and supports Salesforce and data solutions to scale client launches, retention, and expansion.