Top Senior Operations Jobs

Director of Strategy & Operations supporting Fetch’s Data and Expanded Core businesses. Acts as a strategic advisor to revenue leaders, using data analysis to inform priorities, evaluate trade-offs, and identify growth opportunities. Drives operational execution, KPI and dashboard development, cross-functional coordination, channel management, process optimization, and executive-level reporting. The role requires strong strategic problem-solving, financial acumen, project management, and experience scaling early-stage business initiatives.

Process and monitor ACH transaction files, including receipt, sorting, routing, settlement, exception handling, and issue resolution. Review system reports, reconcile assigned general ledger accounts, respond to customer processing concerns, and document operational issues. The role supports central clearinghouse activities, collaborates with internal and external partners, and participates in initiatives assigned by Bank Operations leadership. It requires hybrid on-site work in Kansas City and periodic evening-shift backup coverage.

Leads cross-studio art business operations by maintaining visibility into capacity, utilization, assignments, availability, demand, and project transitions. Aligns studio supply with Business Development opportunities, supports RFP staffing scenarios, establishes operating cadences, coordinates partner integration, identifies risks, and escalates bottlenecks. Provides leadership reporting and develops a scalable operational model across regions while avoiding direct staffing, account ownership, commercial negotiation, or day-to-day production responsibilities.

Leads a client-dedicated team managing the full separately managed account lifecycle, including onboarding, implementation, servicing, maintenance, and termination. Oversees service delivery, escalations, controls, staffing, operational metrics, and regulatory compliance. Partners with business, technology, portfolio management, and risk teams to improve processes, implement scalable operating models, and support automation. Hires, coaches, and develops operational staff while fostering accountability, client focus, and continuous improvement.

Own and scale Bobyard’s revenue operations function across sales, marketing, customer success, and finance. Design the end-to-end GTM architecture, unify CRM and billing systems, build forecasting and revenue intelligence, optimize territories and resources, prevent revenue leakage, and improve conversion and retention. This hands-on player-coach role also manages deal desk, quota and compensation processes, establishes foundational workflows, and provides strategic direction during the company’s Series A growth stage.

Processes insurance claims, creates loss reports, responds to customer inquiries, gathers investigative materials, coordinates accident-related next steps, and collaborates with Risk, Safety, Legal, Finance, and other teams. The role supports claims processing, audits, data reconciliation, reporting, customer experience improvements, and cross-training while managing multiple priorities in a fast-paced remote environment.

The Senior Director of Operations Quality leads the global Quality Management System, focusing on customer experience, quality improvements, data collection, and collaboration across teams to enhance operational quality.

Provide comprehensive administrative and operational support to the Vice President of Oklo Isotopes and team. Manage calendars, meetings, travel, events, documents, incoming information, confidential data, and project coordination. Prepare presentations and reports, resolve administrative and technical issues, and support temporary site logistics, facilities coordination, deliveries, janitorial services, hospitality, and visitor events. The role requires discretion, sound judgment, adaptability, strong communication, and technical proficiency in a fast-paced nuclear-energy startup.

Provides operational support for selling agreements, amendments, commission schedules, broker-dealer records, firm onboarding, licensing, and commission reconciliation. Coordinates with internal teams, external broker-dealers, agencies, and state insurance departments. Manages high-volume caseloads, product-launch deadlines, emails, and changing priorities in a time-sensitive environment while maintaining accuracy, customer service, and communication standards.

Lead a team managing operational stability of enterprise IAM platforms: oversee incident/problem/change management, monitoring, capacity, RCA, automation, dashboards, compliance, runbooks, and continuous improvement while partnering with engineering, security, and business stakeholders.

Manages business operations for the AMS Quality and Mission Assurance organization, supporting strategic execution, leadership communications, operating rhythms, workforce planning, metrics, forecasting, meetings, and organizational initiatives. Coordinates cross-functional teams and sites, facilitates leadership reviews and special projects, develops analytical tools and presentations, and advises the Director on issues and decisions. Requires strategy or operations experience and the ability to obtain a Secret clearance.

Leads operational performance across multiple service locations, manages Field Service Managers, develops leaders, improves processes, monitors KPIs and financial results, supports staffing and continuous improvement, and helps integrate future acquisitions. The role combines strategic planning with field execution, coaching, accountability, safety, customer satisfaction, and scalable operational growth.

Own the strategy, qualification frameworks, routing logic, handoffs, governance, and performance optimization for AI-assisted xDR capabilities. Lead cross-functional alignment across Marketing, Sales, xDR, Revenue Operations, and Sales Operations. Translate business requirements into workflow specifications, guide implementation across GTM platforms, measure funnel outcomes, and optimize AI-to-human engagement, routing, and pipeline progression.

Manages high-volume photo studio operations, including capacity planning, production scheduling, resource allocation, budgets, invoicing, workflow design, and stakeholder communication. Owns Creative Force configuration, data integrity, workflow optimization, and integration coordination with platforms such as Bynder and Asana. Identifies operational bottlenecks, implements scalable process improvements, supports vendor workflows, and explores AI and emerging technologies to increase creative production efficiency.

Leads community management operations across an assigned client portfolio, ensuring contractual obligations, service standards, regulatory compliance, and performance targets are met. Oversees community managers, reviews deliverables, tracks metrics, develops action plans, supports transitions and RFPs, manages client relationships, resolves conflicts, and promotes team development. Requires strong leadership, financial understanding, communication, organizational skills, travel availability, state licensing, and community management experience.

Leads insurance customer operations across policy servicing, process optimization, audit readiness, technical issue triage, and regulatory compliance. Partners with Product, Engineering, Compliance, CX, and carrier teams to improve workflows, resolve incidents, support product launches, and maintain operational controls. Manages and mentors operations staff, builds performance dashboards, drives quality initiatives, and oversees cross-functional projects and compliance-sensitive processes.

Lead global mainframe technology operations and vendor governance for a controlled production environment. Serve as the technical interface among internal application teams, Deutsche Bank, and Kyndryl; manage KVS/RMS software releases; maintain SDLC operational-readiness controls; support platform changes and projects; and oversee internal and external audit requirements. The role requires extensive enterprise mainframe experience, leadership in global environments, ITIL knowledge, strong stakeholder influence, and fluent German and English.

Own revenue operations reporting, forecasting, sales compensation calculations, and go-to-market analytics. Analyze bookings, attainment, win rates, pipeline health, retention, churn, quotas, territories, and payout scenarios. Manage forecast cycles, reconcile Salesforce and compensation data, document metric definitions, and resolve data-quality issues with GTM Systems. Partner with revenue leadership and Finance to deliver accurate business insights and commission payouts.

Leads revenue operations analytics for Sales and Customer Success, including forecasting, reporting, compensation management, territory and capacity planning, GTM intelligence, scoring models, data quality, and competitive insights. Manages four analysts, establishes metric definitions, supports executive and board reporting, and partners with GTM Systems to improve data quality and operationalize analytical outputs.

Serve as the primary Sales Operations partner for a North American business unit. Coordinate forecasting, pipeline reviews, performance reporting, planning, territory segmentation, quota modeling, and business reviews. Analyze sales metrics, identify risks and opportunities, improve data quality, and deliver leadership recommendations. Partner cross-functionally with Finance, Marketing, Customer Success, and technical teams to define requirements, automate reporting, streamline workflows, and lead analytical projects.

Own underwriting operations from submission intake through policy issuance, servicing, renewals, commissions, and dividends. Lead a distributed operations team, manage capacity, training, quality assurance, audits, SLAs, and performance metrics. Improve broker experience, data integrity, automation, and cost per bound submission. Partner with Product to develop operational solutions, drive adoption, and measure results. Ensure accurate policy processing, reconciliation, documentation, and timely resolution of outstanding items and disputes.

Leads revenue operations strategy, forecasting, pricing, monetization, sales process optimization, and operational initiatives. Owns Salesforce, sales tools, AI platforms, workflow automation, reporting, and KPIs. Manages B2B and B2C support teams, strategists, analysts, pricing, and sales desk functions while partnering cross-functionally with Revenue, Engineering, and Marketing leadership to drive growth and execution.

Oversee branch operations including order processing, purchasing, logistics, scheduling, staffing, customer service, and materials coordination. Review jobs with sales, purchasing, and scheduling teams to confirm labor and material requirements, ensure billable items and procedures are accurate, manage P&L responsibilities, and maintain relationships with builders and design companies. Lead and develop operations associates while resolving issues and improving workflow tracking.

Lead day-to-day management of Operations and Service teams, overseeing customer support and payroll processing. Manage staffing, training, performance, SLAs, reporting, change management, client communication, SOWs, P&L, and operational improvements to ensure compliant, high-quality service delivery and successful client onboarding.

Leads Business Customer Support and Business Service Delivery teams for commercial customers. Oversees customer issue resolution, support metrics, service provisioning, installation coordination, order entry, activation, and implementation milestones. Develops team members, processes, performance standards, and corrective actions while coordinating across Sales, Engineering, Network Operations, Customer Support, and external partners.