Top Senior Operations Jobs

Own Legal Operations, cross-functional business processes, business systems, tooling, vendor management, reporting, and workflow automation. Build scalable operating mechanisms, improve information flow, coordinate strategic initiatives, and support executive planning in a fast-growing SaaS company. The role requires strong project management, systems implementation, process design, AI workflow experience, and comfort solving ambiguous problems without a predefined playbook.

Manage daily operations for a Rochester branch, overseeing parts and service departments, employees, customer relations, inventory, building conditions, budgets, P&L, safety, and business growth. The role requires dealership or management experience, leadership, financial planning, operational knowledge, strong communication, computer proficiency, and reliable attendance.

Leads operations and go-to-market performance for the AEC business unit, including revenue forecasting, growth strategy, marketing, B2B partnerships, customer support, vendor management, and cross-functional execution. Oversees operational processes, compliance, course delivery, strategic projects, platform initiatives, KPI reporting, and continuous improvement across multiple brands. Partners with centralized teams, develops staff, and drives revenue growth, efficiency, customer satisfaction, and organizational alignment.

Leads communications, technical writing, change enablement, readiness, capacity planning, vendor management, and operational governance teams. Oversees member and procedural communications, documentation quality, compliance, service-level delivery, workforce capacity forecasting, and change adoption. Partners with Service Operations, Compliance, Legal, Technology, HR, and Digital teams to coordinate initiatives, mitigate risks, improve operational efficiency, and support organizational transformation. Manages managers and senior professionals while driving performance, employee development, reporting, budgeting, and continuous improvement.

Leads the IT strategy, operational performance, support, integrations, and technical roadmap for advertising systems spanning order management, CRM, digital fulfillment, production, billing, payments, and reporting. Directs technical staff, manages vendors, oversees implementations and migrations, coordinates cross-functional technology delivery, and ensures system reliability, controls, documentation, business continuity, and incident response.

Manages operations across multiple enhanced shelters, including staff supervision, training, scheduling, compliance, safety, incident reporting, inventory, emergency response, client support, and community outreach. The role supervises shelter managers and site activities while ensuring policies, documentation, confidentiality, and program standards are maintained.

Lead operations across three California law firm offices, overseeing staffing, facilities, vendors, compliance, budgets, billing, HR coordination, onboarding, payroll data, and Aderant adoption. Supervise support staff, standardize regional processes, manage office coverage and capacity, support lateral attorney onboarding, and advise managing partners. The role requires strong autonomy, law firm operations experience, California employment-law knowledge, multi-office leadership, and regular travel between Irvine, Century City, and Del Mar.

Leads Gusto’s Payment Operations team and owns payment processing across ACH, wires, RTP, and international contractor payments. Manages bank and payment partner operations, escalations, SLAs, compliance activities, audits, incident response, and process improvements. Partners with Engineering, Product, Accounting, Risk, Legal, and Customer Experience while hiring, coaching, and developing analysts. The role also drives AI adoption and ensures operational controls, documentation, and payment reliability remain strong.

Administer and support a proprietary Content-as-a-Service platform, providing Tier 1 user support, managing access controls, triaging escalations, and maintaining Jira, Confluence, Slack, and KPI data. The role oversees onboarding, governance, sprint hygiene, documentation, customer communications, feedback intake, and training logistics while advocating for users and ensuring service-level targets are met.

Leads mutual fund operations involving intermediary payments, contracts, transfer-agent oversight, vendor relationships, controls, compliance reviews, reporting, and risk management. Manages staff, establishes performance standards, oversees distribution-related fee arrangements, supports audits and regulatory examinations, resolves complex operational issues, and drives process automation and improvements. The role also supports product launches, fund mergers, share-class initiatives, and board reporting.

Serves as the functional IT lead for Coupa procurement and Aderant Sierra financial operations. Supports procure-to-pay, supplier onboarding, accounts payable, general ledger, trust accounting, payments, banking, expenses, and related integrations. Translates business needs into requirements, configurations, mappings, testing, controls, documentation, and production support. Investigates incidents and data issues, coordinates vendors and technical teams, and improves system reliability, reconciliation, compliance, and operational efficiency.

Own partner operations across the Solution Partner Program and hyperscaler co-sell and marketplace motions. Manage partner support, applications, onboarding, certification, directory listings, lead handoffs, system administration, integrations, automations, AI agents, and program reporting. Improve processes, resolve escalations, maintain partner systems, and help launch scalable programs aligned with go-to-market goals.

Leads global Sales and Customer Success Operations for a growing software company. Owns territories, quotas, forecasting, incentives, renewals, expansion workflows, analytics, deal desk, planning, commissions governance, and GTM tooling strategy. Builds and manages the operations organization, partners with senior stakeholders, improves processes through AI and automation, and supports scalable revenue growth across direct, channel, SMB, and strategic segments.

Build and lead the company’s Revenue Operations function from the ground up. Own HubSpot, revenue data architecture, lifecycle processes, dashboards, forecasting, pipeline management, and GTM tooling. Partner across Sales, Talent, Partnerships, Finance, and Leadership to standardize processes, improve revenue visibility, support planning and compensation, and establish a scalable RevOps roadmap.

Lead strategy and operations for B2B initiatives, partnering with product, sales, business development, finance, engineering, and operations teams. Define roadmaps, run go-to-market and adoption experiments, build scalable playbooks, automate workflows with AI agents, establish performance metrics, and communicate results to senior leadership. The role requires taking pilots from experimentation through sustainable production processes while driving growth, operational excellence, and cross-functional alignment.

Leads newsroom newsgathering logistics and operations, including assignment desk supervision, field crew dispatch, live technology deployment, coverage planning, breaking-news mobilization, budgeting, fleet and equipment coordination, vendor management, and safety and labor compliance. The role allocates newsroom resources, manages field infrastructure, and collaborates with engineering, IT, and editorial teams to execute broadcast and streaming coverage efficiently.

Leads client operations for complex CLO and structured debt accounts, resolving technical and operational issues, coordinating internal resources, and delivering high-quality service. The role identifies client needs, supports business development, improves processes, manages complex inquiries, and guides less experienced team members. It requires financial services operations expertise, knowledge of corporate trust and CLO/CDO products, analytical and reconciliation skills, regulatory understanding, and strong client relationship management.

Owns Uber for Business’s expense partnerships vertical, managing live partner performance, launching new integrations, driving analytics and growth, shaping product requirements, and executing joint go-to-market strategies. The role coordinates Product, Engineering, Sales, Marketing, Legal, and external partners; tracks bookings and adoption; supports commercial negotiations; enables sales teams; and helps expand partnerships internationally.

Leads operations for complex, multifunctional work groups in a financial services environment. Manages subordinate managers and supervisors, oversees staffing and development, prepares budgets, establishes workflows, monitors performance, coordinates across departments, prepares reports, resolves complex operational issues, and implements process improvements using financial data and performance indicators.

Leads newsroom newsgathering operations, including assignment desk supervision, field crew dispatch, live technology deployment, coverage planning, breaking-news mobilization, resource allocation, budgeting, fleet and equipment operations, vendor management, and safety compliance. Partners with editorial, engineering, IT, and streaming teams to coordinate field logistics and ensure efficient execution of complex news coverage.

Leads daily operations for a global partner program across North America, EMEA, and LATAM. Oversees support queues, escalations, workflows, service levels, coaching, documentation, and program compliance. Analyzes operational metrics and partner trends, creates recommendations and reports, and leads process improvements and related projects to increase efficiency, scalability, accuracy, and partner satisfaction.

Own revenue operations across digital acquisition, retention, funnel optimization, commercial analytics, and CRM implementation. The role analyzes conversion, payment, revenue, CAC, LTV, and retention metrics; identifies growth opportunities and revenue leakage; launches experiments; improves cross-sell and reactivation; standardizes commercial processes; and partners with Product, Marketing, Payments, Finance, and Analytics teams. It also represents the commercial function and supports scalable infrastructure and performance management.

Leads the organization’s portfolio-wide after-hours operating model across a 24/7 supportive housing network. Supervises on-call and overnight leaders, provides escalation and incident coordination, develops procedures and training, partners with Safety, Facilities, and Housing Operations, and leads after-action reviews and continuous improvement. The role ensures consistent, safe, trauma-informed, resident-centered operations across multiple sites, shifts, and emergency situations.

Leads day-to-day business, revenue, marketing, subscription, and field-sales operations as the CEO’s operating partner. Owns systems, workflows, dashboards, data quality, forecasting, planning, hiring coordination, and team accountability. Supports AI-agent deployment by defining workflows, coordinating testing, training users, and measuring efficiency gains. Partners with Growth, Product, and technical teams to improve execution without owning sales quotas, growth strategy, or product roadmaps.

Leads internal teams and contractors, manages daily operations and performance, oversees growth and marketing initiatives, and drives user acquisition, engagement, and platform expansion. Partners with the founder to execute business priorities, improve operational efficiency, and increase team accountability and productivity. The role also supports expansion of an international mental health provider network and requires startup or scaling-platform experience.