Top Senior Operations Jobs

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Drive strategy and operations for new AI products, partnering with the GM across product, go-to-market, and operations. Define target customers, test acquisition and retention strategies, translate market insights into roadmaps, build AI-powered workflows, develop pricing and financial models, evaluate partnerships and integrations, and establish operating rhythms for rapid cross-functional execution.

Own strategy and execution for onboarding, retention, and expansion of a larger customer segment. Build the Customer Success operating model, analytics layer, capacity plans, and AI-powered workflows. Evaluate initiative economics, run lifecycle experiments, translate data into recommendations, and align Sales, Product, Marketing, and Finance. As the function matures, lead additional high-priority strategic initiatives across the business.

Owns the operational health, stability, and continuous improvement of Microsoft Dynamics 365 and related enterprise applications. Manages incidents, problem resolution, releases, change governance, vendors, SLAs, KPIs, and ServiceNow workflows. Leads cross-functional teams, drives root-cause remediation, improves operational processes, communicates with executive stakeholders, and ensures reliable business system performance.

Serve as operating partner to the CTO, VP Engineering, and EPDA leaders. Manage executive calendars, meetings, travel, agendas, decision materials, OKR reporting, leadership cadences, vendor spend, procurement, renewals, and budgets. Drive cross-functional security, privacy, compliance, and audit-readiness initiatives while coordinating offsites, events, and communications. Build systems and use automation and AI tools to improve organizational efficiency, information flow, and executive follow-through.

Lead post-sales operational strategy and execution by partnering with senior leaders, coordinating cross-functional programs, defining reporting cadences, translating business questions into analytical requirements, architecting scalable reporting frameworks, improving data quality across Salesforce/Gainsight/Tableau, and using automation and AI to simplify workflows and enable decision-ready leadership materials.

Architect and lead the company’s revenue operations function, advising Sales leadership through forecasting, territory, quota, pipeline, and reporting analysis. Own HubSpot and the go-to-market technology stack, build scalable processes for deal desk, approvals, quote-to-cash, lead routing, renewals, and expansions, and improve funnel performance. Develop AI-powered workflows, intent-signal pipelines, customer-facing assets, and sales enablement materials using tools such as Clay, Zapier, and LLM coding agents.

Leads creative operations by managing intake, prioritization, workflows, resource planning, governance, reporting, and operational technology. Partners with Creative, Brand, Marketing, and Production teams to improve execution, scalability, and efficiency. Oversees digital asset management, workflow automation, AI-enabled tools, dashboards, and continuous improvement initiatives while developing the Creative Operations team.

Own the enrollment operating system and team, including funnel architecture, CRM and workflows, conversion analytics, dashboards, automation, partner handoffs, and continuous process improvement. Lead enrollment staff, optimize conversion rates, improve data and reporting, develop partner relationships, and collaborate with Marketing, Product, and Service to create efficient, empathetic caregiver enrollment experiences.

Supports complex lending transactions within Corporate and Investment Banking Lending Operations. Acts as an intermediary between front and back office teams, executes credit structures and non-standard transactions, advises deal teams, supports audits and regulatory inquiries, improves procedures, resolves operational issues, leads initiatives, and mentors junior staff.

Supports complex lending transactions within Corporate and Investment Banking middle-office operations. Acts as an intermediary between front and back office, executes credit structures and non-standard transactions, advises deal teams, supports audits and regulatory inquiries, improves procedures, resolves operational issues, and mentors junior staff. The role requires collaboration with internal and external stakeholders and on-site work under a hybrid schedule.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Lead Revenue Operations strategy and a team spanning data analysis and sales enablement. Own Salesforce, Gong, Clay, forecasting, pipeline infrastructure, capacity planning, sales methodology, quota and compensation plans, board-level reporting, segmentation, productivity frameworks, and tooling decisions. Partner with executive and cross-functional leaders to improve GTM predictability, data integrity, rep productivity, and scalable growth across enterprise, high-velocity, account management, and partnership channels.

Lead testing strategy and execution across business lines to assess controls, identify gaps, drive remediation, manage complex testing programs, apply risk management, communicate results to senior stakeholders, and manage a team to ensure regulatory and firm policy alignment.

Provide high-level executive administrative support and coordinate office operations for Public Affairs. Manage complex calendars, travel, expense reporting, meeting logistics, stakeholder communications, facilities liaison tasks, event coordination, confidential materials, and special projects to ensure smooth departmental operations and executive readiness.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Lead marketing and revenue operations by owning performance metrics, dashboards, CRM data quality, reporting, process governance, and actionable GTM insights. Partner with Marketing, Sales, Finance, and Systems Transformation to improve campaign effectiveness, pipeline generation, and ARR growth. Build analyses, validate data, standardize processes, advise senior leaders, and recommend improvements based on quantitative and qualitative findings.

Own and improve Composer’s brokerage and trading operations, including trade lifecycle management, account servicing, escalations, reconciliations, controls, and risk workflows. Partner with Product, Engineering, Compliance, and Operations to define requirements, implement scalable solutions, support launches, analyze operational trends, and lead cross-functional initiatives in a regulated environment.

Provides executive administrative and corporate governance support to the Deputy General Counsel and legal leadership. Manages Board and Committee meeting logistics, confidential materials, Board portals, corporate records, resolutions, action items, director onboarding, and shareholder meetings. Supports executive calendars, travel, expenses, communications, legal operations, budgeting, contracts, and vendors. Requires exceptional organization, discretion, communication, judgment, and ability to manage competing deadlines while working with executives, directors, and cross-functional teams.

Serves as a strategic business management partner for Public Sector Lockbox, translating leadership priorities into executable plans and operating cadences. Runs governance routines, OKR reviews, and business reviews; prepares executive materials; facilitates decisions; tracks risks, dependencies, and action items; and coordinates cross-functional initiatives through completion. Uses analysis and structured communications to improve productivity, client experience, risk management, and team effectiveness across Operations, Product, Technology, Finance, HR, and Controls.

Lead and coach an operations team supporting investment advisor representatives; manage staffing, call/workflow queues, escalations, compliance reviews, process improvements, account application approval, and cross‑functional coordination to ensure service levels and operational efficiency.

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

Supports enterprise planning and strategy execution for Optum Life Sciences by managing operating rhythms, planning and reporting cycles, governance, KPI tracking, dashboards, executive materials, and cross-functional initiative visibility. The role coordinates stakeholders across strategy, product, technology, data, commercial, finance, and operations; identifies risks and dependencies; improves accountability and execution; and uses approved AI tools to streamline planning and reporting.

Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.

Leads multi-site event operations and venue technology support for executive meetings, town halls, hybrid events, earnings calls, board meetings, and enterprise broadcasts. Manages event technology professionals, operational readiness, production workflows, staffing, escalations, service quality, runbooks, training, metrics, and continuous improvement. Coordinates with multimedia engineering, networking, collaboration, vendors, workplace services, communications, and technology teams to deliver reliable, high-quality event experiences.