Top Senior Operations Jobs

Lead and scale 24/7 global e-commerce IT operations, manage WebSphere/ATG platform enhancements, establish KPIs and operational discipline, build a data-driven operations team, ensure availability, security, and service excellence across online and store systems.

Manage and improve branch operations across the division: lead technology and process changes, conduct assessments, coach and mentor staff, handle HR and compliance escalations, investigate cash discrepancies and fraud, support branch openings/closures, and liaise with corporate departments.

Oversee branch operations across a division by leading change initiatives, conducting branch assessments, coaching staff, resolving complex operational and compliance issues, partnering on HR, IT, security and cash management matters, and supporting openings/closings and special projects.

Lead managers and specialists across retail CX, advisor support, and support operations; own BPO partnerships, SLA and quality programs; manage forecasting, capacity planning, and a multimillion-dollar budget; serve as senior escalation for complex cases and partner cross-functionally to prepare for launches, regulatory changes, and operational shifts.

Lead and sustain the Channel & Specialty Data Services Quality Management System. Manage SOC 1/2 audits, conduct internal audits, drive continuous process improvements, partner with process owners to close quality gaps, and support RFPs and IT security assessments to ensure regulatory and customer compliance.

Lead and support day-to-day post-trade operations for U.S. Fixed Income, ensuring timely settlement across FICC, DTC, and tri-party repo platforms; manage exceptions, client and front-office inquiries, reconciliations, and partner with treasury/liquidity. Drive process improvements, regulatory compliance, and future operational model definition.

Lead investor onboarding, capital activity, and middle/back-office operations for funds. Oversee trade/settlement processes, vendor relationships, reporting, and process improvements while managing a team and supporting technology implementations.

Lead day-to-day IT operations and a technical team to ensure infrastructure reliability, backup and disaster recovery readiness, identity and endpoint security, vendor management, incident response, and documentation. Drive vulnerability remediation, change management, and operational processes across cloud, on-prem systems (including SAP B1), networking, endpoints, and telephony while partnering with business stakeholders to prioritize work and validate recovery objectives.

Lead and coach operations staff to ensure 24x7 availability and administration of distributed payments systems (Fedwire, ACH, Check, FedNow). Provide real-time incident response, application monitoring, operational analysis, testing support, documentation, training, process improvement, and coordinate escalations and vendor communications.

Manage commercial traffic and broadcast logs: enter ads into Wide Orbit, optimize daily Sundance Linear logs, resolve inventory and on-air discrepancies, validate copy, execute day-of-air creative changes, and train staff on log building and copy entry.

Lead and scale a unified Revenue Operations function (sales ops, analytics, forecasting, enablement, revenue technology). Drive revenue planning, forecasting, KPI reporting, tech strategy, process optimization, and enablement. Partner with CRO and Finance to improve predictability and performance while building a high-performing team and governance to support growth.

Manage daily IT operations and infrastructure across multi-site environments, lead IT support/helpdesk, enforce IT policies, ensure uptime/backup/disaster recovery, oversee security and compliance, coordinate vendors, drive process improvements and IT projects while supporting cross-functional operational needs.

Lead day-to-day field and departmental operations, forecast and allocate resources, manage team development, ensure safety and compliance, drive customer satisfaction and branch profitability, and implement continuous improvement across projects.

Lead RevOps initiatives: own pipeline and funnel analysis, forecasting, territory and coverage management, and build scalable reporting and systems. Partner across GTM (marketing, finance, pre-/post-sales) to surface insights, drive operational changes, and iterate quickly on processes to improve sales performance.

Lead RF Connect's Managed Services NOC to ensure high network availability, incident response, and SLA attainment across RAN, Packet Core, and Backhaul. Manage NOC staff, drive performance metrics, capacity planning, automation, and continuous improvement. Serve as senior customer operational contact for escalations, service reviews, and strategic account support.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead GTM strategy and operating plans, partner with executives and cross-functional teams to drive market expansion, run strategic projects (sales performance, funnel conversion), build scalable processes, and use advanced analytics and AI to influence senior decisions and accelerate growth.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Lead design and ownership of the end-to-end systems and data architecture connecting Salesforce, NetSuite, Workato, the Reachdesk platform and BI layer. Build governance, master data management, and AI frameworks; partner with Finance, GTM, Product and Customer teams; drive closed-loop quote-to-cash and lifecycle processes; lead a small technical team and external partners; report system health and operational KPIs to executives and the Board.

Lead operations, administration, governance, maintenance, and support for SharePoint, Microsoft 365, Azure, and Power Platform environments. Ensure platform availability, security compliance (FISMA/ATO), help desk delivery, lifecycle and change management, and stakeholder coordination for a federal customer. Oversee monitoring, updates, migrations, ServiceNow-based incident management, and continuous improvement across Dev/Test/Prod environments.

Manage analysis, development and production of complex client and regulatory reports. Support projects, handle client inquiries, maintain VBA solutions and build Python automation for reporting and PowerPoint generation, collaborating with front office and stakeholders under tight deadlines.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

Manage day-to-day office operations, facilities, hospitality, vendor and inventory management, mail and package logistics, meeting and event support, and employee experience initiatives to ensure an organized, welcoming workplace.

The Director of Underwriting Operations & Analytics at PEMCO leads underwriting strategy and operations, manages teams, ensures compliance with regulations, promotes excellent customer experience, and drives profitable growth.

Lead Revenue Operations managing caregiver payouts, payer collections, cash reconciliation, and financial compliance while optimizing payment efficiency and developing performance dashboards.