Top Tech Jobs & Startup Jobs in Poland

Provide digital-first customer support through Intercom for global customers, resolving questions about financial products, markets, and trading platforms. The role requires ownership of customer interactions, strong productivity and quality performance, effective escalation, issue resolution, process improvement, documentation, and collaboration across multinational operations teams. Fluency in English and Chinese is essential, along with customer service experience, strong communication, problem-solving ability, numerical aptitude, and interest in financial markets.

Analyze complex datasets to identify trends, generate actionable business insights, and support decision-making. Build dashboards, reports, and visualizations using Tableau, Power BI, or Looker. Collaborate with product, engineering, operational, clinical, and business teams on reporting requirements, data quality, governance, data models, cloud warehouses, ETL, and statistical analysis. Communicate findings clearly and support scalable analytics processes across client projects.

Design, develop, test, and maintain embedded C firmware for battery management systems on RTOS-based and bare-metal platforms. Debug hardware-software issues, create unit tests, conduct hardware-in-the-loop and regression testing, document designs, and collaborate with hardware, systems, and data teams throughout the product lifecycle.

Processes customer orders and invoices using SAP and e-invoicing systems. Communicates with customers through phone, email, and chat while maintaining relationships in Salesforce. Supports accurate order processing, resolves invoice discrepancies, and collaborates with business partners and internal departments. Requires strong English communication, Microsoft Office proficiency, a customer-focused approach, problem-solving skills, and availability for at least 30 hours weekly under a one-year contract of mandate.

Owns People Operations for a Polish site, including labour-law guidance, HR administration, payroll input, contracts, attendance, benefits, agency workforce partnerships, seasonal onboarding, recruitment coordination, employee communication, schedules, engagement activities, office management, and local administration.

Supports regulatory reporting, risk controls, data accuracy, and control-gap remediation. Responsibilities include cleansing and remediating data, preparing and reviewing reports, assisting with root-cause analysis, supporting reporting automation, participating in attestations, and coordinating with internal and external stakeholders. Provides guidance to junior team members while developing knowledge of financial-services processes and reporting systems.

Provides end-to-end employee lifecycle support across multiple markets, including HR transactions, employee data management, case resolution, documentation, quality checks, compliance, and stakeholder service. The role handles complex cases, maintains process knowledge, supports continuous improvement and automation, and collaborates with HR, payroll, benefits, technology teams, and external providers. French and English proficiency, HR systems experience, strong data accuracy, confidentiality, and problem-solving skills are required.

Develops and supports business intelligence solutions, including dashboards, reports, semantic models, data pipelines, and governed datasets. The role translates business requirements into scalable analytics solutions, defines KPIs, improves data quality and processes, maintains data governance and access controls, resolves BI issues, and supports data integration and user adoption. Requires collaboration with stakeholders across functions and locations, plus occasional international travel.

Manage a global portfolio of Employer of Record partners, ensuring SLA adherence, quality, and timely issue resolution. Lead performance reviews, escalations, contracts, pricing terms, renewals, and improvement plans. Build partnership management playbooks, trackers, reporting, onboarding handoffs, and documentation while collaborating with Payroll, Legal, Compliance, Finance, Customer Success, and Vendor Sourcing. The role offers a path toward building and leading a dedicated partnerships team.

Responds to customer billing, invoice, and credit-note inquiries by email, provides information and solutions, and completes administrative tasks such as report creation and database maintenance. The role requires strong written Dutch, good English, communication and problem-solving skills, sound decision-making, and the ability to manage multiple tasks under time pressure.