Top Operations Management Jobs in Warsaw

The Manager, Benefits Operations oversees BMS's benefits administration, ensuring operational efficiency and a positive customer experience while collaborating with various teams. This role requires strong analytical skills, project management, and the ability to implement process improvements for benefits programs.

Manages clinical operations, staff workload, project delivery, regulatory compliance, client expectations, budgets, recruiting, and team development for medical device clinical programs. Coordinates clinical, biostatistics, and data management activities; supports proposals, business development, conferences, process improvement, and regulatory inspections. Requires knowledge of clinical trial processes, medical device development, global regulations, and Good Clinical Practices.

Lead and run the Customer Success/account management function: own the P&L, build accountability systems (segmentation, escalation, scorecards, QA), directly manage managers and senior operators, hire and develop management depth, partner cross-functionally on handoffs and capacity, and make tough performance and restructuring decisions to scale a high-velocity agency-like client services organization.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.

Serve as the primary post-sales operations liaison managing purchase orders, production schedules, delivery coordination, demand planning integration, RMAs, lifecycle/EOL transitions, and technical escalations. Lead customer reviews, coordinate with manufacturing, engineering, and logistics to ensure on-time delivery and alignment with customer roadmaps, including handling regional logistical and contractual complexities.

Lead enterprise ITSM strategy, governance, and continuous improvement for ServiceNow ITSM. Drive incident, problem, change, major incident, SLA governance, automation, self-service, AI/virtual agents, reporting, and cross-team stakeholder alignment to improve reliability and employee experience.

The Sales Operations & AI Manager will oversee CRM systems and automations, optimize sales processes, and build AI workflows to enhance lead generation and data management.

As Head of Operations, you'll architect workflows and systems, manage multiple teams, drive efficiencies, and oversee budget improvements for scalable operations.

As Business Operations Manager, you'll lead the launch and scaling of Numeral's product in international markets, design tax workflows, and enhance operational efficiency through automation.

Lead the Cloud Operations team overseeing Azure and Microsoft 365 services, ensure platform reliability, and drive process improvements through automation while mentoring staff.

The Revenue Operations Manager will build and scale global RevOps, optimizing sales, customer success, marketing, and partner processes. Responsibilities include GTM planning, forecasting, pipeline visibility, territory management, CRM governance, automation, executive dashboards, revenue analytics, customer lifecycle reporting, and technology management. The role partners with executive leadership and cross-functional teams to improve sales productivity, CRM adoption, retention reporting, process standardization, and predictable revenue growth.

Lead 1-2 software engineering teams building cloud-native corporate actions processing for investment operations. Partner with product management, run scrum teams, drive technical direction, coach engineers on architecture, AI-assisted development, observability, performance, and delivery, and improve product quality, security, and scalability.

Own and operate the firm's corporate IT and selected web properties: systems inventory, access controls, backups, monitoring, Cloudflare and AWS operations, CMS/website releases, endpoint and SaaS administration, AI tool lifecycles, security hygiene, support for employees, vendor coordination, and documentation of runbooks and incident procedures.

Lead and improve day-to-day operations across Design, Warehouse, Assembly, and Service Coordination. Build and implement scalable processes, automation, AI-native workflows, KPIs, and operational budgets. Manage and develop teams, drive strategic initiatives to increase efficiency, profitability, and scalability, and partner with leadership on execution.