🌍 We’re making security suck less for developers.
Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.
We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.
Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.
As our Customer Success Engineer, you’ll work directly with our customers to help them get real value from the platform. This isn’t a passive support role. Sitting at the intersection of product, engineering, and customers, you’ll be hands-on and digging into technical workflows, helping teams solve problems, and making sure Aikido becomes a core part of how they manage security.
Responsibilities
Work closely with customers post-sale to get them up and running quickly
Help teams understand and navigate Aikido across code → cloud → runtime
Debug issues, investigate workflows, and unblock customers when things don’t work as expected
Proactively identify risks and help customers get back on track
Act as a trusted technical advisor to developers, security teams, and technical stakeholders
Share product feedback and customer insights directly with our product and engineering teams
3–7+ years in Customer Success, Technical Account Management, or similar roles
Strong technical curiosity, you’re comfortable digging into workflows and figuring things out
Experience working with developers, security teams, or technical products
Clear communicator who can explain technical concepts simply
Proactive, ownership-driven, and comfortable operating in a fast-moving environment
What you can expect
Short decision lines. Big ownership. Shape the projects that matter and ship fast.
Grow as fast as we do. Take on more, own more, and carve out your own path.
Top-tier tech pay and equity.
High trust, strong values, zero corporate BS.
Flexibility in working hours.
A company that sticks to its values in an open and informal atmosphere.
We hire for talent, drive, and potential. Everything else is noise.
Skills Required
- 3-7+ years in Customer Success, Technical Account Management, or similar roles
- Experience working with developers, security teams, or technical products
- Fluent in English and Spanish
Aikido Security Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aikido Security and has not been reviewed or approved by Aikido Security.
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Fair & Transparent Compensation — Compensation is positioned as competitive, with multiple postings emphasizing “top‑tier tech pay” and some U.S. roles listing clear salary ranges. This signals market‑aligned pay practices, particularly across go‑to‑market openings.
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Equity Value & Accessibility — Equity is prominently highlighted in role descriptions and described as “discussable” for early or high‑impact hires. This framing suggests meaningful ownership opportunities are available in select cases.
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Wellbeing & Lifestyle Benefits — Flexible working hours, remote‑first or hybrid setups, and periodic company gatherings are repeatedly emphasized. These elements provide lifestyle‑oriented perks that complement cash and equity.
Aikido Security Insights
What We Do
Secure code, cloud, and runtime in one central system. Find and fix vulnerabilities automatically, with Aikido AI. Get security done. World-class engineering teams choose Aikido to secure everything they build, host, and run: 1) One platform, total coverage. 2) Automate remediation, end-to-end. 3) Eliminate security debt. Get the fix, not the ticket. Aikido gets developers back to building.
