Top Senior Level Jobs

Owns end-to-end B2B SaaS customer implementations from requirements discovery through configuration, testing, and go-live. The role manages timelines, dependencies, integrations, UAT, stakeholder communication, and cross-functional handoffs while making product and backlog tradeoffs. The manager also identifies recurring implementation work for self-service improvements and runs multiple concurrent implementations in a startup environment.

Develops and delivers technical product education for distributors, retailers, OEMs, service centers, industry partners, and internal teams across North America. Responsibilities include creating curriculum, presenting in person and digitally, answering product questions, coordinating training logistics and schedules, managing the STU Online LMS, reporting training metrics, and adapting education to market needs. The role requires strong cycling industry knowledge, mechanical aptitude, bilingual English and Spanish communication, project management, public speaking, and up to 40% travel.

Leads Customer Success strategy and operations, including segmentation, coverage models, retention planning, executive reporting, technology ownership, health scoring, dashboards, renewal forecasting, AI workflow deployment, capacity planning, compensation design, and cross-functional programs. Builds scalable processes and mentors the CS Strategy & Operations team while improving retention, expansion, adoption, and CSM productivity.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Lead the architecture, integration, and adoption of Taskrabbit’s experimentation and feature-flagging platform. Build high-performance TypeScript APIs and foundational services, integrate with Ruby on Rails systems, and improve platform reliability, scalability, and developer experience. Mentor engineers, establish experimentation strategy with product and engineering leaders, and advise senior leadership on architecture and platform initiatives.

Leads enterprise SaaS sales across the Eastern United States, driving new customer acquisition, regional revenue growth, pipeline development, forecasting, and complex consultative deal execution. Builds relationships with senior and C-level stakeholders in contact center and customer experience organizations, manages strategic accounts, and collaborates cross-functionally with marketing, product, and delivery teams. Also coaches and develops sales professionals while executing regional go-to-market strategies.

Partners with Product and Engineering leaders on budgets, forecasts, strategic plans, reporting, profitability analysis, product roadmaps, capital allocation, and business cases. Builds financial models using large datasets, supports product-line financial statement accuracy, enhances finance systems, and applies automation and AI to finance processes. Presents insights to executives and serves as the finance expert for product and technology investments.

The Senior Cybersecurity GRC Analyst will automate governance, risk, and compliance workflows, including evidence collection, control testing, risk reporting, and compliance questionnaires. The role supports IGA implementation, access reviews, phishing programs, Trust Center management, and integrations across GRC, identity, ticketing, and security tools. Responsibilities include aligning controls with NIST, PCI-DSS, SOC 2, and SOX, optimizing the security technology stack, developing automation roadmaps, and presenting risk insights to leadership.

Own and scale B2B demand generation programs that convert target accounts into qualified pipeline. Manage paid Google and LinkedIn campaigns, email nurture sequences, webinars, content syndication, social channels, and campaign measurement. Develop strategy, optimize spend and targeting, coordinate vendors and cross-functional teams, and improve reporting on pipeline and ROI. Partner with Marketing, Sales, Product, and Operations to align campaigns with company messaging, launches, and business objectives.

Leads enterprise application projects and serves as the technical authority for NetSuite and related business systems. Responsibilities include configuration, customization, integrations, workflow improvements, troubleshooting production issues, data-quality initiatives, technical standards, deployments, documentation, user training, and mentoring. Partners with technical and business teams to deliver scalable solutions across a polyglot cloud environment.