Top Customer Success Jobs in Santa Cruz, CA

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

This role involves managing account growth, client relationships, and implementation projects while driving customer satisfaction and revenue for Sword Health.

Assist loan officers in overseeing mortgage loan processes, enhance customer experience, manage loan documentation, and ensure regulatory compliance while collaborating with various departments.

The Customer Success Director manages strategic customer relationships, drives business growth, and collaborates cross-functionally to ensure customer satisfaction and retention.

As a Customer Success Specialist, you'll build relationships with SaaS customers, resolve issues, collaborate with teams, track metrics, and enhance experiences using AI tools.

The Customer Success Manager will manage customer relationships, drive retention, onboard new customers, and collaborate internally to ensure customer satisfaction and success.

The Customer Success Associate ensures customers receive value from the Turquoise Health platform, managing relationships, supporting renewals, and facilitating communication between teams.

As a Customer Success Architect, you'll advise customers, lead implementations, translate needs into solutions, and mentor teams to drive success with Gravwell's platform.

The Manager of Customer Success will lead a team of CSMs, drive customer engagement, oversee account management, and ensure high satisfaction and retention rates for mid-market to enterprise clients.

The Customer Success Director will lead a team to enhance customer experiences and outcomes, drive customer retention and growth, and manage key projects within the Group service tier.

The role involves managing customer relationships, driving successful outcomes using APIs and microservices, and innovating customer engagement strategies.

Lead the Customer Success function by driving retention and satisfaction, managing enterprise customers, and collaborating with Product & Engineering to address customer needs.

The Senior Customer Success Manager fosters relationships with customers, ensuring they realize value from purchased solutions and achieve business outcomes while managing complex accounts.

The Customer Success Manager guides customers through onboarding and product lifecycles, ensuring retention and growth while analyzing data and building relationships.

The Customer Success Associate will guide customers through onboarding, support adoption, manage renewals and upselling, and maintain relationships with key stakeholders.

As a Customer Success Director at Neuron7.ai, you will lead customer onboarding, integration of CRM systems, and advocate for customer needs while ensuring contract renewals and upselling Neuron7 products.

As a Senior Manager of Customer Success Operations, you will optimize systems and processes, build dashboards, enable teams, and drive customer outcomes.

The Relationship Manager will manage day-to-day member operations, improve account health, and enhance client relationships while providing high-quality support and collaborating with internal teams.

The Client Success Manager builds relationships with clients, leads AI adoption, drives product usage, mitigates risks, and facilitates renewals and expansions.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

Lead customer success initiatives for a Healthtech startup, driving retention and expansion while managing a post-sales organization and ensuring compliance with healthcare standards.

Manage enterprise customer accounts, develop strategic success plans, drive renewals and growth, advocate for customers, and utilize data-driven insights.

The Customer Success Team Lead will manage a team, enhance process efficiency, and ensure high service levels while analyzing key metrics and coaching team members.

The Customer Success Engineer will support customers by addressing requests, debugging issues, advocating for their needs, and improving internal workflows for better service delivery.

The Customer Success Engineer will handle customer requests, debug issues, advocate for users, improve workflows, build relationships, and create documentation.