Top Operations Jobs in San Diego, CA

Lead and coach an operations team supporting investment advisor representatives; manage staffing, call/workflow queues, escalations, compliance reviews, process improvements, account application approval, and cross‑functional coordination to ensure service levels and operational efficiency.

Supervise landfill scale-house operations and customer service staff while overseeing scheduling, billing, accounts receivable, accounts payable, cash receipts, purchasing documentation, and monthly financial reporting. The role supports workflow improvement, staff development, customer issue resolution, administrative operations, and coordination with finance and purchasing teams.

Supports management of a heavy-duty truck repair shop through customer relationship management, cost control, rental coordination, sales partnership, preventive maintenance scheduling, vehicle status tracking, and technician work planning. The trainee works cross-functionally with Operations, Asset Management, Sales, Quality, Rental Management, Maintenance, and Marketing, while developing fleet maintenance and shop management expertise. Relocation within the business unit is required after training, with advancement toward an Operations Supervisor role.

Leads strategic planning and operating strategy for Agentforce customer operations. Partners with senior Customer Success and Sales leaders to set priorities, allocate resources, scale customer value and Forward Deployed Engineer programs, align GTM activities, build operating models, and establish performance metrics. Drives cross-functional decision support and applies AI, predictive analytics, and generative AI to optimize customer success workflows, predict customer health, and improve resource allocation.

Partner with founders and executives to translate company goals into measurable initiatives, analyze business performance, develop growth and efficiency strategies, optimize cross-functional workflows, build automated dashboards and reporting frameworks, and drive high-impact projects from concept through completion. The role supports customer operations, go-to-market strategy, pricing, analytics, operational systems, and company scalability within a high-growth healthcare technology startup.

Coordinates high school front office operations, family communications, student data and compliance support, technology distribution, purchasing, storage, events, staff trainings, and operational procedures. The role welcomes visitors, manages communications, supports student records and devices, ensures legal compliance, and improves school-wide efficiency.

Own cross-functional business operations projects from scoping through implementation and measurement. Diagnose operational inefficiencies with data, partner with functional leaders, design process improvements, and implement workflows, automations, and SOPs. Drive accountability without formal authority, facilitate business reviews, respond to metric alerts, and turn ambiguous operational problems into measurable solutions.

Supports insurance claim operations across multiple lines of business, including claim intake, loss establishment, payment and reserve transactions, file updates, document uploads, correspondence, data corrections, mail routing, and inquiry resolution. The role requires learning claims systems and procedures, complying with regulatory guidelines, collaborating with claim professionals, and potentially assisting with training less experienced employees.

Supports research lab operations, grant administration, budgets, contracts, purchasing, facilities, HR activities, compliance, and strategic projects. Develops proposals, reports, manuscripts, web content, and presentations; manages partnerships and research dissemination. Assists with community-engaged research, data collection, literature reviews, and analysis while coordinating with university administrators, external collaborators, vendors, and the principal investigator.

Provides administrative, accounting, HR, front-office, compliance, transportation, and program support across agency operations. Responsibilities include client financial tracking, invoice and receipt processing, recruitment scheduling, onboarding support, document management, purchase orders, interpreter coordination, transportation scheduling, medication records, lease and insurance tracking, system administration, and general office assistance. The role requires strong organization, confidentiality, attention to detail, communication skills, and occasional travel between work locations and agency events.

Manages IT operations and field services at Joint Base Anacostia-Bolling, prioritizing personnel, projects, tickets, technical refreshes, customer support, compliance initiatives, and operational metrics. Partners with military and government customers, leads desktop and helpdesk services, coordinates teams, briefs senior stakeholders, improves processes, and serves as acting Site Lead when needed.

Manage day-to-day trading and investment operations across public equities and digital assets. Responsibilities include trade lifecycle support, reconciliations, settlement, cash and wallet management, counterparty onboarding, P&L and risk reporting, operational controls, and process improvements. The role coordinates with trading, finance, compliance, technology teams, custodians, exchanges, brokers, and other external vendors.

Leads daily customer operations, revenue generation, frontline employee performance, customer satisfaction, sales processes, productivity, safety, budgets, vendor relations, recruiting, and team engagement. Resolves customer issues, drives process improvements, conducts performance evaluations, communicates business updates, and ensures administrative and operational standards are followed.

The Operations Program Manager leads hardware introductions and production ramps, ensuring timely execution, quality, and cost-effectiveness while coordinating cross-functional teams.

Support middle office trade management across derivatives, private placements, and mutual fund trading. Coordinate booking, settlement, reconciliations, and trade lifecycle activities; resolve breaks; partner with internal teams and vendors; drive process improvements, validate controls, generate operational metrics, and mentor less experienced staff.

Build and run the operational backbone of an AI-native law firm. Own cross-functional processes across Legal, Customer Success, and go-to-market teams; improve customer operations and legal delivery; document playbooks; remove process friction; and manage general operations including billing, vendors, scheduling, and office support.

Leads administrative operations for a construction firm, overseeing Project Administrators, project documentation, compliance, financial tracking, budgeting, vendor and subcontractor coordination, recruiting, onboarding, employee relations, and benefits administration. Supports the company President as an Executive Assistant, improves administrative processes, audits project records, manages confidential information, and trains staff while coordinating with project managers and employees.

Leads day-to-day call center operations across remote and brick-and-mortar settings, including sales performance, customer service, workforce leadership, employee development, budgeting, strategic planning, and operational improvement. Oversees managers and supervisors, analyzes sales data and trends, launches call center initiatives, improves cost efficiency, supports retention, and partners with senior stakeholders to advance enterprise-wide performance.

Manages internal operations, including risk and safety workflows, IT processes, fleet vehicles, inventory, telephony, mobile devices, and operational support. Ensures compliance with City regulations and funder requirements, oversees safety reporting and committees, troubleshoots operational issues, liaises with the Office of Information Technology, and supervises Operations and IT Coordinators.

Directs Aging Connect operations, program compliance, reporting, staff support, volunteer initiatives, budgets, grants, purchasing, and partnerships. Monitors contact-center activities and data systems, analyzes performance metrics, coordinates program assessments, prepares materials and reports, and supports NY Connects, HIICAP, and other aging-service initiatives. The role also assists with recruitment, training, onboarding, external events, and responding to phone inquiries.

Provides on-site clerical and transaction-processing support for healthcare eligibility and recovery operations. Duties include document and mail processing, payment posting, data entry, phone communication with insurers and providers, office equipment use, and adherence to quality, regulatory, and client requirements. The role requires accurate typing, basic math, strong organization, customer service, multitasking, and timely completion of assigned work.

Processes standard client and producer transactions using documented procedures and multiple applications. Reviews information for completeness, identifies and escalates issues, communicates outstanding requirements to associates, customers, and agents, and documents transaction activity. Maintains departmental production and quality standards in a high-volume environment while learning life and annuity products and managing processing requirements.

Process and manage customer lottery ticket orders and redemptions at a local fulfillment center, maintain real-time order status and tracking, operate printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects while delivering excellent customer service.

Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.

Own day-to-day operations for an audio research team supporting AR/VR technologies. Responsibilities include onboarding and offboarding, access and equipment coordination, lab and facility logistics, documentation, process improvement, issue resolution, team events, and cross-functional stakeholder coordination. The role requires hands-on physical work, independent judgment, and support in a fast-paced research or hardware environment.