Business Operations Supervisor

Posted 3 Days Ago
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Landfall, MN, USA
In-Office
Mid level
Professional Services • Utilities
The Role
Supervise landfill scale-house operations and customer service staff while overseeing scheduling, billing, accounts receivable, accounts payable, cash receipts, purchasing documentation, and monthly financial reporting. The role supports workflow improvement, staff development, customer issue resolution, administrative operations, and coordination with finance and purchasing teams.
Summary Generated by Built In

Summary

Responsible for supervising the scale-house operational support and financial reporting activities of the Landfill department;  , purchasing and other revenue generating operations.  Providing direction and support of scale house staff; directing and coordinating monthly customer billing, processing of accounts payable, and financial reporting.  Provides administrative support as needed.


Number of Direct and Indirect Reports (include titles):  5 – Customer Service Representatives


Salary: Depending on qualifications and experience


Essential Duties and Responsibilities

  • Direct and resolve operational duties within the scale house daily operating functions.
  • Oversee administrative support operations for the Department. Evaluate staff performance, assess training needs, and develop improvements to workflow.  
  • Manage staff work schedules in conjunction with operational needs.
  • Organize and direct preparation of monthly financial report.
  • Administer and review monthly customer billing and accounts receivable.
  • Monitor and control flow of cash receipts and disbursements.
  • Aid and coordination with Purchasing Department to Financial Manager.
  • Review and submit purchasing procurement process documentation.
  • Maintain and support interactions with internal and external customers to address issues for resolution.
  • Other duties as requested by management.

Minimum Qualifications

  • 4-6 years of experience in bookkeeping, accounting, finance, customer service and/or administrative support
  • 4-year college degree in Accounting, Finance, Business or related field
  • Experience with progressive responsibility

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job


Knowledge, Skills & Abilities

  • Extensive knowledge in fields of business managerial concepts
  • Excellent analytical skills and attention to details
  • Skill in research, analysis, and data measurement techniques and tools
  • Proficient skills in Microsoft Office and other software
  • Excellent project management and organizational skills
  • Excellent time management skills
  • Ability to interact with employees at all levels
  • Ability to multitask and adapt to changes in initiatives and requirements
  • Ability to manage diverse staff and multi-functional departmental division
  • Ability to develop business forecasts and models
  • Ability to apply cross-functional knowledge

Licenses and Certifications

Valid Class C Texas driver's license


Physical Requirements / Work Environment

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hards.


Skills Required

  • 4-6 years of experience in bookkeeping, accounting, finance, customer service, and/or administrative support
  • Four-year college degree in Accounting, Finance, Business, or a related field
  • Experience with progressive responsibility
  • Proficiency with Microsoft Office and other software
  • Valid Class C Texas driver's license
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The Company
HQ: Garland, TX
1,276 Employees
Year Founded: 1891

What We Do

The City of Garland is a municipal government that provides a variety of residential, government, and business amenities to its residents, and operates its own electric power production and distribution system.

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