Top Customer Success Jobs in Richmond, VA

The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.

The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.

The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.

The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.

The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.

The Enterprise Customer Success Manager will strengthen customer relationships, drive adoption of products, address client needs, and manage renewals and upsell strategies for strategic accounts.

As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.

The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Lead customer engagements and analytics projects to ensure clients maximize solutions' value. Collaborate with teams for continuous improvement and manage project delivery. Build strong customer relationships and communicate data insights effectively.

The Forward Deployed Customer Success Manager manages strategic relationships with Lighthouse accounts, ensuring customer success and retention through technical literacy and effective orchestration of cross-functional teams.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.