Top Remote Operations Jobs

Own and optimize top-of-funnel revenue processes, including lead routing, lifecycle management, workflow automation, attribution tracking, and funnel analysis. Partner with Sales, Marketing, Business Systems, and other teams to improve Salesforce and go-to-market tooling, maintain data integrity, manage cross-functional initiatives, and train revenue teams on process and tooling changes.

Manage end-to-end billing and revenue operations, including invoicing, collections, revenue reconciliation, trend analysis, reporting, process improvement, and internal controls. Collaborate with finance, sales, and operations teams to align billing with contracts and delivered services, resolve discrepancies, improve collections, and provide trusted revenue insights to leadership.

Supports the Executive Director through scheduling, communications, travel coordination, follow-up, and special projects. Manages regional fundraising initiatives, donor and prospect data in Salesforce, advisory board support, fundraising collateral, social media calendars, storytelling, and newsletters in Salesforce Marketing Cloud. Provides operational support for team meetings, retreats, and network events while collaborating with program, development, and external stakeholders.

Analyzes operational data, initiative progress, and field feedback to identify risks, gaps, and improvement opportunities. Supports operations playbooks, communications, governance materials, scorecards, decision logs, and implementation calendars. Tracks milestones, adoption, outcomes, and follow-up actions while helping leaders align priorities and operators execute effectively. The role also synthesizes complex information for diverse audiences and supports operational decision-making and continuous improvement.

Provide high-volume payroll support by phone and email, answering customer questions, maintaining SLA and CSAT targets, protecting confidential information, and resolving account and compliance issues. Collaborate with internal teams, document payroll knowledge, update self-service resources, and support workflows involving government agencies. The role requires Canadian multi-province payroll knowledge, accuracy, empathy, strong communication, and efficient prioritization in a fast-paced environment.

Manage Customer Success operations, Salesforce and business-system administration, integrations, reporting, and process improvement. Support AI and automation use cases from discovery through deployment, monitoring, documentation, training, and continuous improvement. Maintain data quality, privacy, security, and responsible-use controls while coordinating cross-functional projects and stakeholders. The role requires hands-on Salesforce expertise, systems troubleshooting, analytics, and experience delivering practical AI or automation solutions in a technology-driven environment.

Own the go-to-market operational infrastructure across revenue systems, sales processes, marketing operations, analytics, forecasting, and automation. The role manages Salesforce and HubSpot integrations, pipeline visibility, deal and lead scoring, data quality, campaign attribution, territory and quota planning, and win/loss analysis. This leader partners with Sales, Marketing, technical teams, and executives to improve sales-cycle efficiency, forecast accuracy, and scalable revenue execution.

Leads revenue intelligence operations supporting Marketing through executive reporting, forecasting, KPI governance, data quality, automation, and performance insights. The role develops marketing and SDR forecasting models, owns scorecards, improves reporting infrastructure, and translates pipeline, funnel, and ROI data into recommendations for senior leadership. It partners with Finance, Revenue Operations, Data Engineering, Analytics, Marketing, and SDR teams while mentoring analysts and driving cross-functional reporting standards.

Own sales forecasting, pipeline and performance analytics, GTM planning, sales compensation strategy, and revenue reporting. Partner with senior Revenue, Sales, Marketing, and Finance leaders to identify risks, evaluate scenarios, improve forecast accuracy, and translate complex analyses into actionable recommendations. This senior individual contributor role requires autonomy, executive communication, and expertise in SaaS revenue operations, Salesforce, sales compensation, quota planning, and pipeline management.

Supports CX Operations through business analysis, process optimization, project management, requirements gathering, performance reporting, dashboard development, and custom analysis. The role translates operational needs into business requirements, validates solutions, analyzes appraiser and broker coverage, develops business justifications, and communicates insights and recommendations to leadership. It manages multiple initiatives, supports system enhancement requests, and partners cross-functionally with finance, sales, product, and operations teams.

Leads the global People Operations strategy, shared services team, tiered service model, and AI-enabled automation roadmap. Establishes service standards, governance, compliance controls, metrics, vendor management, and change-management practices across regions. Partners with HR Technology, IT, Legal, Finance, and People leadership to scale systems and processes while ensuring privacy, security, auditability, human oversight, and strong employee experience.

Manages third-party asset management platforms and supports trading, custodial, and client service teams. Reviews accounts for accuracy and compliance with asset allocation policies, configures accounts, monitors trading and allocations, supports strategy reallocations, troubleshoots platform issues, and coordinates with compliance, investment strategy, asset managers, and client service teams.

Own the global partner operations infrastructure, including attribution, reporting, deal registration, channel conflict resolution, forecasting, planning, partner data architecture, and operating cadence. Partner with executive leadership, Revenue Insights, Sales, Legal, Systems, and regional teams to scale reseller, distributor, and referral motions. Build processes and policies, improve data integrity, support PRM and Salesforce requirements, analyze operating-model gaps, and drive consistent global adoption.

Oversee litigation operations across multiple states by supervising and developing Team Leads, implementing standardized SOPs, monitoring case workflows and deadlines, coordinating cross-state initiatives, delivering training, and analyzing Filevine and BigQuery performance data. The role ensures consistent litigation execution, balanced caseloads, compliance with court procedures and statutes of limitations, timely phase progression, and accountability across distributed litigation teams.

Support enterprise contact center and telephony operations during migration to Five9 CCaaS. Administer Cisco, Microsoft Teams, Avaya, and Five9 platforms; perform provisioning, deprovisioning, MACD changes, troubleshooting, ticket management, documentation, and user support. Collaborate with IT, network, vendors, and business teams, escalating complex diagnostics to L2 engineers. Work standard Eastern-time business hours without on-call responsibilities.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.

Owns sales enablement materials, health plan sales support, commercial contracts, events, Salesforce workflows, pipeline tracking, RFP coordination, and LinkedIn content. This cross-functional role manages multiple stakeholders and deadlines while improving commercial processes, supporting growth initiatives, and creating executive-ready presentations and proposals. The position is fully remote and requires strong organization, visual storytelling, CRM experience, and independent execution in a fast-moving healthcare startup.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Manage end-to-end product operations, coordinating product, engineering, and operations teams to ensure efficient feature and solution delivery. Track and optimize performance metrics, resolve operational roadblocks, manage product-update communications, and use data-driven insights to improve processes and support product success. The role requires strong analytical, communication, organizational, and continuous-improvement skills in a fast-paced, ambiguous environment.

Lead Digital Imaging and Document Processing operations, overseeing department activities, team performance, client service, KPIs, forecasting, quality assurance, process improvement, compliance, and financial performance. Manage and develop a team of 100 or more employees, establish daily priorities, address service failures and non-conformance, optimize resources, and ensure scanning services meet client objectives, quality standards, cost models, and profitability targets.

The GTM Business Operations Manager will enhance sales performance in the Enterprise Sales team by analyzing metrics, driving growth initiatives, and collaborating with cross-functional teams to address challenges and risks.

Owns and systematizes startup operations across finance, vendor management, contracts, compliance, company events, hiring, onboarding, offboarding, payroll coordination, benefits, and facilities. Manages accountants, vendors, insurance, taxes, billing, ISO 27001 compliance, operating rhythms, offsites, equipment, access, and office needs. Works independently with limited structure, builds processes, tracks many responsibilities, and escalates issues to the CEO.

Build and improve internal systems and processes supporting company scalability. Manage employee-facing IT operations, including devices, software, access, vendors, and support. Improve Notion-based knowledge management, documentation, governance, and discoverability. Lead cross-functional projects from problem definition through implementation, using technology, automation, and AI to streamline fragmented processes and deliver scalable solutions.

Leads NOVO’s delivery operating system across service desk, project delivery, onboarding, resource planning, reporting, and service quality. Establishes scalable processes, governance, KPIs, dashboards, capacity planning, escalation management, and continuous improvement practices. Coordinates cross-functional teams, improves customer experience and delivery predictability, manages operational systems, and champions automation and AI adoption. Oversees budgeting, resource optimization, team leadership, and operational accountability in a managed technology services environment.