Top Remote Director of Operations Jobs

Leads pricing operations transformation, including launching new commercial models, translating pricing and product strategies into system requirements, and coordinating cross-functional implementation. Oversees product setup, quoting, billing, entitlements, usage tracking, governance, enablement, and productivity improvements. The role manages project plans, partners with IT and business teams, leads process and system transformation initiatives, and develops high-performing teams supporting SaaS commercial operations.

Leads the Customer Operations organization, including managers, supervisors, and customer service representatives. Oversees high-volume customer communications, proactive outreach, workflow metrics, process improvement, and issue resolution. Partners with Sales, Product, and technical teams on customer satisfaction and cross-functional initiatives. Develops leaders, drives operational discipline, builds scalable processes and tools, and applies data, automation, and change management to improve performance.

Serve as financial and strategic partner to technical leadership, owning budgeting, forecasting, variance analysis, and financial reporting for Product, AI, and Engineering. Support ERP modernization, develop financial tools and processes, lead core finance rhythms, prepare monthly operating reviews, coach junior staff, and collaborate with adjacent units to drive efficiencies, balance-sheet stewardship, and long-range planning.

The Director will lead analytics strategy and business operations for PSA Consumer Grading, overseeing measurement, reporting, forecasting, experimentation, and process improvement. The role combines hands-on analysis with management of two leaders, partnering with Data, Pricing, Product, and Finance. Responsibilities include developing metrics, conducting executive-level deep dives, translating insights into recommendations, improving analytical rigor, and applying AI to accelerate workflows.

Owns outsourced member experience operations across BPO partners, sites, and omnichannel support channels. Leads senior CX leaders, establishes performance and operating frameworks, improves workflows and SOPs, analyzes operational data, and drives accountability, quality, staffing health, and customer satisfaction. Partners cross-functionally with Product, Engineering, Pharmacy, QA, and Strategy while implementing CRM automation, AI-enabled tools, change management, and scalable process improvements.

Owns slate operations across games in development, managing organizational cadence, cross-functional alignment, and the Game Development Framework from concept through launch. The role supports senior leadership, tracks investment and development progress, drives launch readiness, facilitates playtesting and validation, resolves operational blockers, improves processes, and builds scalable operating models across game teams and central functions.

Leads Operations Support teams handling field service coordination, billing, customer contracts and amendments, vendor service contracts, CMMS troubleshooting, and help-line support. Oversees accurate records, work-order closure, issue escalation, and collaboration across accounting, sales, IT, service operations, customers, and technicians. Drives continuous process improvement, requirements gathering, testing, training, and automation while managing employees and ensuring efficient service delivery.

Leads operations and performance for a geographic healthcare region, with full P&L ownership, staffing, compliance, quality, patient and client satisfaction, and team development responsibilities. Oversees multisite health center operations, optimizes workflows and schedules, drives engagement and visit volume, supports new-center launches, and builds executive client partnerships. Requires strong financial judgment, healthcare operations leadership, and experience leading high-performing clinical and business teams.

Leads operations and full P&L for a regional healthcare market, ensuring operational excellence, quality, safety, compliance, patient and client satisfaction, staffing, and financial performance. Develops clinical and operational teams, manages health center coverage and workflows, drives patient engagement and visit volume, supports new center launches, and builds executive client partnerships. Requires strong healthcare operations leadership, financial acumen, strategic thinking, and team-building experience.

Own the operational infrastructure for a multi-state virtual behavioral healthcare company. Lead credentialing, payer enrollment, provider operations, revenue cycle, compliance readiness, state launches, systems, SOPs, automation, vendors, staffing, reporting, and budgeting. Manage teams and partners while personally resolving operational issues, improving workflows, and building scalable systems for Medicaid and commercial insurance operations.

Lead Headway’s customer experience operation across Agent Success, Customer Care, Programs, and Systems, managing over 100 employees and 800 partner agents. Own end-to-end support quality, performance, staffing, forecasting, costs, training, QA, procedures, systems, and AI-enabled automation. Partner with Product and R&D to improve customer experience and reduce support demand while developing a high-performing leadership team.

Leads operations for Penn Engineering’s Office of Academic Services, overseeing cross-functional projects, academic systems, data governance, reporting, events, partnerships, budgets, and operational workflows. Manages and develops the Operations team, drives technology adoption and service improvements, coordinates academic agreements and institutional events, and represents the office in university-wide initiatives. Supports strategic planning, compliance, procurement, and student success infrastructure.

Leads sales compensation operations, including quota assignment, crediting, commission calculations, data pipelines, audits, governance, and payouts. Manages and develops an operations team while partnering with Sales, Finance, Revenue Operations, and senior leadership. Oversees Pigment and Salesforce administration, improves automation and data integrity, resolves exceptions, delivers operational reporting, and ensures compensation plans are executed accurately, transparently, and on schedule.

Lead operations across a multifamily property portfolio, driving occupancy, revenue, financial performance, compliance, resident satisfaction, asset preservation, and expense control. Hire, train, mentor, and manage community teams; monitor budgets, delinquency, maintenance, renovations, and property conditions; analyze market trends and competition; ensure accurate reporting and regulatory compliance; and build relationships with residents, local communities, and ownership stakeholders. The role requires frequent property travel and proficiency with property management software.

Supports enterprise planning and strategy execution for Optum Life Sciences by managing operating rhythms, planning and reporting cycles, governance, KPI tracking, dashboards, executive materials, and cross-functional initiative visibility. The role coordinates stakeholders across strategy, product, technology, data, commercial, finance, and operations; identifies risks and dependencies; improves accountability and execution; and uses approved AI tools to streamline planning and reporting.

Consults to alternative asset firms and family offices on operational best practices, vendor oversight, fund accounting, controls, trade lifecycle management, audits, staffing and KPI-driven process improvements. Leads operations teams, implements policies, reduces operational risk, manages reconciliations, and supports strategic initiatives and technology alignment.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Leads shared operational services for WatchTime Studios’ channels, overseeing KPI reporting, performance analytics, publishing execution, metadata and scheduling, vendor sourcing and management, contract and cost tracking, and cross-functional production workflows. Partners with analytics, production, and corporate teams to create measurable, repeatable, and reliable systems across multiple YouTube and social media channels.

Leads company-wide operations across laboratory, sales, and collaboration implementation. Develops strategic plans, KPIs, and process improvements; manages operational teams; ensures regulatory, quality, and safety compliance; collaborates cross-functionally with R&D, lab operations, QA, HR, external partners, and supply chain; and reports performance insights to senior leadership.

Lead enterprise strategy and roadmaps for manufacturing and quality digital services (MRP, MES/MOM, QMS, PLM, IoT/edge). Drive Factory 5.0 transformation, IT/OT standardization, plant cybersecurity, and sustainment of enterprise platforms. Improve OEE, reduce CoPQ, modernize planning, enable IoT telemetry/edge analytics, integrate supplier quality, govern programs, and develop service management and engineering teams across a matrixed organization.

Owns performance across 70+ bakeries, including sales, profitability, P&L, guest experience, operational excellence, and people results. Leads and develops District and Area Managers, builds succession pipelines, improves productivity and costs, ensures food safety and brand standards, translates company strategy into field execution, and partners cross-functionally on growth initiatives. Requires frequent bakery visits and hands-on leadership in a fast-growing, geographically dispersed business.

Lead operational performance for more than 50 bakeries across a designated region. Responsibilities include guiding district and store managers, managing budgets, labor, expenses, EBITDA, sales performance, talent development, succession planning, customer experience, store productivity, marketing execution, and cross-functional partnerships. The role requires extensive multi-unit restaurant or retail leadership experience, strong P&L and workforce planning expertise, technology proficiency, and frequent regional travel.

Leads Affirm’s global customer operations vendor strategy and BPO network, overseeing governance, performance, compliance, resiliency, cost optimization, AI-enabled servicing innovation, and executive escalations. Manages Vendor Managers across international markets, drives vendor selection and recovery, leads large-scale transformations and migrations, partners with analytics and cross-functional teams, and develops a high-performing, customer-centric organization.

Directs regional logistics operations across multiple sites, partnering with General Managers and customers to improve performance, safety, efficiency, and profitability. Owns complex customer relationships, develops value-added solutions, leads business reviews, monitors KPIs, and implements strategic programs. Provides leadership, coaching, and training while driving Lean Six Sigma continuous improvement and cross-functional initiatives. The role requires substantial supply chain leadership, budgetary responsibility, customer management, and frequent travel.

Own and re-architect finance operations end-to-end: build scalable, auditable systems for commissions, co-op, reconciliations, and controls; enforce AR/AP/payroll standards; manage outsourced controllership while bringing accounting closer in-house; ensure reporting integrity and partner with Data on warehouse-backed reconciliation.