The Associate Director, Workforce Optimization oversees strategic resource allocation and workforce planning, ensuring alignment with business growth and member needs. Responsibilities include productivity improvement initiatives, cross-departmental collaboration, data-driven reporting and analysis, and implementing Standard Operating Procedures. This role acts as a change leader to enhance workforce effectiveness.

The Director of Operations and Systems is responsible for enhancing the Development and External Affairs function by implementing operational systems and processes to support fundraising and relationship management. The role includes overseeing the use of Salesforce for portfolio management and reporting, and ensuring compliance with internal and external reporting obligations.

The Senior Director of Operations & Implementation will lead client onboarding and implementation efforts at Transcarent, ensuring smooth transitions and client satisfaction. This position involves overseeing a team, enhancing processes, and ensuring operational excellence while collaborating with cross-functional leaders to achieve project goals.