Top Remote Operations Specialist Jobs

Provides real-time operational support for Fed ACH and Check transaction processing on a 24x6 schedule. Monitors application health, handles production issues and incidents, performs operational and volume analyses, supports testing and defect management, and assists with payment-system projects and process improvements. The role also supports customer service, settlement activities, cross-team communication, and escalation of operational issues.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Supports global accounts receivable and cash application across entities, currencies, and bank accounts. Responsibilities include resolving unapplied cash, reviewing Concur expenses, preparing reconciliations, assisting with month-end close and journal entries, supporting audits, and improving finance processes. The role also reviews Salesforce-to-NetSuite sales orders and helps standardize accounting operations across global entities.

Owner of the marketing technology stack for Alfred Music and MakeMusic. Serve as HubSpot system administrator, manage data architecture, campaign attribution, integrations, lead scoring, and reporting. Build dashboards in BI tools, reconcile analytics across GA4 and HubSpot, run A/B tests, support multi-channel campaigns, streamline processes, and communicate performance insights to marketing, sales, and leadership.

Own project and case management across health underwriting products, coordinating intake, prioritization, tracking, dependencies, risks, and resolution. Partner with Product, Data Science, Data Engineering, Implementation, QA, and client teams to remove blockers and improve accountability. Build reporting on workload, ticket aging, bottlenecks, and resolution rates while connecting Salesforce, Jira, and spreadsheet workflows to automate processes and create a proactive, data-driven operating model.

Coordinates end-to-end print production and mailing operations for provider and member notifications. Manages intake, timelines, data validation, vendors, proof approvals, quality assurance, mailing verification, documentation, and records retention while identifying process improvements and ensuring regulatory and contractual compliance.

Manage provider enrollment and roster operations across 50+ payer networks. Validate data pipelines, execute bulk record updates, reconcile enrollment data, maintain SOPs, improve operational visibility, and ensure accurate documentation and readiness for new initiatives. Analyze and clean large datasets, troubleshoot discrepancies, identify root causes, and communicate findings to technical and non-technical stakeholders. Preferred experience includes workflow automation, business intelligence, SQL, and CRM or ticketing platforms.

Supports advisors, clients, and stakeholders with managed account and trading platform transactions, account administration, inquiries, and operational expertise. Maintains knowledge of systems and investment products, identifies process improvements, assists consultant and portfolio specialist teams, and follows business-driven schedules. The role requires strong organization, customer service, collaboration, Microsoft Office proficiency, and Series 7 licensing or the ability to obtain it within six months.

Support and optimize People Operations processes across the employee lifecycle, including onboarding, compensation changes, leave administration, and offboarding. Improve workflows through automation and self-service solutions, partner with cross-functional teams and vendors, maintain documentation and audit-ready controls, and lead operational improvement initiatives. Analyze service trends and drive adoption of new processes and tools.

Manage end-to-end payroll through a PEO, administer HRIS data, support employees with payroll and HR inquiries, ensure multi-state compliance, generate reports, and optimize HR workflows. Lead the organization’s 2027 transition from its PEO to an independent payroll and HR technology stack, including system selection, implementation, tax setup, SOP development, controls, and employee training.

Manages multiple distribution operations projects from scoping through completion, coordinating stakeholders, milestones, documentation, reporting, workflow optimization, and operational handoff. Builds data-driven reports, supports onboarding and training, maintains training programs and matrices, and improves communication, monitoring, resiliency, and alignment across Distribution, Product, and Engineering teams.

Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.

Processes and responds to medical record and release-of-information requests from patients, payors, attorneys, and other authorized parties. Reviews authorizations, subpoenas, and records for completeness, accuracy, HIPAA compliance, and state and federal privacy requirements. Maintains confidentiality, communicates with requesters and providers, tracks work in EMRs and ticketing systems, supports chart audits, and assists teams with records-related questions and process improvements.

Leads GTM analytics and sales strategy for global specialist and RX sales. Owns planning, dashboards, forecasting, quota and territory design, pipeline analysis, operating cadences, and executive communications. Partners with Sales, Finance, Marketing, Product, and Customer Success to develop and measure GTM plays. Manages and mentors team members while serving as a strategic advisor to senior sales and business leaders.

Owns operational planning and execution for physical instructional manipulatives, including demand forecasting, capacity and inventory modeling, vendor and manufacturing management, fulfillment readiness, and risk mitigation. The role monitors inventory health, manages safety stock and obsolescence, develops reporting dashboards, coordinates RFP/RFQ processes, resolves fulfillment issues, and drives process improvements while partnering with Product, Marketing, Sales, Customer Success, and external vendors.

Coordinate interviews, calendars, candidate communications, and recruiting logistics. Manage Greenhouse and Gem workflows, data quality, reports, and dashboards. Partner with recruiters and hiring managers to improve hiring processes, candidate experience, and recruiting operations while owning process improvement projects.

Process health insurance enrollment, termination, and cancellation requests; investigate discrepancies; resolve missing information and enrollment errors; contact consumers; document actions in Zendesk or similar systems; coordinate with internal teams; escalate complex issues; and identify recurring process gaps. The role requires accuracy, discretion, strong judgment, clear communication, and the ability to work independently in a high-volume, seasonal environment.

Processes health insurance enrollment, termination, and cancellation requests; investigates discrepancies and missing information; contacts consumers; documents activity in Zendesk or similar systems; coordinates with internal teams; escalates complex issues; and identifies recurring process gaps. The role requires accuracy, discretion, sound judgment, strong communication, and the ability to work independently in a high-volume, fully remote environment.

Provides real-time operational support for Federal Reserve ACH and Check processing systems on a third-shift, 24x6 operation. Responsibilities include transaction processing, application health monitoring, incident and production issue support, operational trend analysis, testing, defect management, customer support, and participation in payment-system projects. The role performs recurring and ad hoc analysis, supports cross-team communication, follows critical processing procedures, and escalates issues when necessary.

Supports payment operations across chargebacks, disputes, refunds, settlements, and processor monitoring. Responsibilities include preparing representments, tracking payment KPIs, coordinating documentation with sellers and internal teams, investigating routine payment issues, responding to Tier I-II inquiries, and maintaining standard operating procedures. The role is remote and designed for early-career professionals developing expertise in payments, risk, fraud, and payment optimization.

Administer enterprise client management platforms, support operating system deployment, software packaging, patching, automation, and troubleshooting. Coordinate ticket escalation, remote-site technology services, procurement, renewals, vendor interactions, and status reporting. Maintain technical documentation, policies, configurations, and standards while supporting platform upgrades and modernization initiatives.

Prepare and submit clinical study documents to IRBs, the FDA, and Institutional Biosafety Committees. Draft informed consents, manage regulatory correspondence, respond to inquiries, track submissions, generate status reports, and maintain Investigator Site Files for investigational drug studies. The role serves as a primary contact for sponsors, CROs, IRBs, IBCs, and the FDA while supporting expanded access studies and ongoing regulatory compliance.

Provides hands-on operational support to senior living communities across North and South Carolina, including interim executive leadership, turnaround initiatives, new community openings, revenue and expense management, regulatory compliance, quality audits, staff training, and resident or employee grievance resolution. The role travels up to 90% and may require extended on-site assignments.

Supports insurance underwriting operations by clearing and logging submissions, collecting and entering data, maintaining files, preparing quotes, binders, policies, endorsements, and amendments, and responding to broker and billing inquiries. The role also assists Account Executives, solicits underwriting information, completes post-bind documentation, and maintains timely service standards. Strong organization, communication, math, typing, and Microsoft Office skills are required; insurance experience is preferred but not necessary.