Top Remote Operations Specialist Jobs

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Own and optimize marketing operations: execute multi-channel campaigns, build automations and AI/LLM-driven workflows (lead scoring, personalization), maintain data hygiene and attribution, ensure compliance (GDPR/CCPA), enforce QA, and produce SOPs and playbooks to scale marketing systems and integrations.

Own and architect the TA technology stack: ATS configuration, integrations, and vendor management. Build, deploy, and monitor AI agents and automation workflows. Lead AI governance, bias auditing, compliance reviews, and enablement for recruiters. Drive roadmap, RFPs, and incident response for TA systems while providing performance reporting and documentation.

Lead design workflow audits and modernize processes, tooling, and AI-assisted practices. Build playbooks, templates, and standards, manage tool selection and rollouts, track capacity and metrics, and contribute hands-on to product SKU design while driving cross-functional handoffs and change adoption.

Lead strategy, administration, and optimization of AI tools for the SDR organization (Qualified, Gong, Microsoft Co‑Pilot). Identify AI use cases, build implementation roadmaps, define requirements and success metrics, manage pilots and vendors, monitor adoption and impact, maintain governance and documentation, and partner cross-functionally to improve SDR productivity, lead conversion, and pipeline generation.

Support employees across the lifecycle using Workday and Zendesk; manage HR compliance filings (EEO-1, CA PDR, AAPs); create employee-facing knowledge via internal AI/productivity tools; perform UAT, testing, and audits; execute complex Workday EIB data changes; drive cross-functional process improvements and champion company culture.

Manage contracts, tax forms, and onboarding for a large freelancer network; coordinate with legal, HR, and editorial teams; maintain Google Drive and asset databases; upload images and location releases; prepare monthly charge-offs and contributor communications; troubleshoot compensation and contract issues and create/update process documentation.

As an Outbound Customer Service Rep, you will engage with clients post-service, addressing inquiries, providing information, and ensuring satisfaction without scripting or sales pressure.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Contract operations specialist responsible for high-volume cash intake, wire and ACH processing, reconciliation, exception investigation, compliance with BSA/AML and OFAC, audit support, and process improvement to maintain accurate client account transactions.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

The Localization Operations Specialist manages localization projects, coordinates with teams, supports launches, and improves processes in a fast-paced environment.

Manage end-to-end commercial contract lifecycle (NDAs, MSAs, Order Forms), act as Salesforce administrator to maintain CRM data integrity, optimize intake-to-execution workflows, build KPI dashboards and reports, and coordinate cross-functionally with Sales, Legal, and Finance to track obligations and reduce contract turnaround time.

Plan and execute marketing operations: write outreach emails, manage email campaigns and automation, maintain marketing databases and lead funnels, run tests and analytics, and support growth strategy with leadership.

Manage end-to-end HR operations for US and UK employees including semi-monthly US payroll (Justworks) and monthly UK payroll (BrightPay), onboarding/offboarding, HR system administration (Slack, Google Workspace), benefits and employee helpdesk support, and process documentation. Provide occasional operational support to the Philippines HR Manager and partner with the CHRO on workflow improvements.

Support HR lifecycle via HRIS/Workday administration, configure and execute Workday EIB loads, manage HR case queues in ServiceNow, produce HR metrics reporting, troubleshoot data discrepancies, train HR staff, and participate in projects to improve employee experience and processes.

Support and optimize People Operations across the employee lifecycle: performance management, HRIS administration, recruitment support, onboarding/offboarding, internship programs, and champion AI-enabled process improvements to enhance efficiency and employee experience.

Contract People Operations Specialist supporting assigned client groups and acting as primary HR operational contact. Manage employee inquiries, run end-to-end lifecycle processes, maintain and audit HRIS data, support People program rollouts, and contribute to an HRIS data migration by cleaning, validating, and performing QA on employee records. Collaborate cross-functionally with IT, Finance, and Payroll.

Manage operational workflows supporting patients, providers, and imaging centers across the imaging journey. Resolve inquiries, meet productivity and quality goals, document and refine processes, collaborate cross-functionally, and support continuous improvement and training to ensure timely, high-quality patient experiences.

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Own and improve customer operations infrastructure (HubSpot, PandaDoc), ensure data quality and governance, build reporting and forecasting for retention and renewals, implement customer health frameworks, create SOPs/playbooks, automate workflows with AI tooling, and partner cross-functionally to scale post-sale operations.

Support execution of digital and paid marketing campaigns across email, social, search, and display. Set up, quality-check, launch assets; maintain campaign calendars, track basic performance, monitor delivery issues, and communicate status with the Marketing Operations Manager.

Provide day-to-day operational support for the Insurance Solutions team: manage and track service requests in case management systems, support Wealth Management teams, document and refine SOPs, assist leadership with workflow and reporting, coordinate with other departments/vendors, and maintain excellent client and partner communications to ensure timely resolution and process adherence.

Coordinate commercial transactions from commitment through executed agreement and operational handoff. Manage quotes, renewals, license usage, CRM data quality, reporting, and cross-functional coordination with TAMs, legal, finance, and customers to ensure timely onboarding, billing, and compliance.

Support financial and operational administration of a technology portfolio: process Coupa purchase orders and invoices, track budgets, maintain Clarity PPM, manage time and resource updates, support vendor contracts, prepare executive reports, participate in audits, and improve portfolio reporting and processes.