Top Remote Operations Specialist Jobs

Own and optimize Dynatrace’s marketing technology stack across selection, implementation, integrations, governance, documentation, and retirement. Develop the martech roadmap, evaluate tools, manage system configuration and data flows, troubleshoot issues, and coordinate upgrades and migrations. Define metrics and dashboards for adoption, utilization, data quality, performance, efficiency, and ROI. Partner with Marketing, IT, Business Operations, Legal, Analytics, and enablement teams to improve tool governance, training, and business value.

Manages sales operations for assigned product categories, including forecasting, inventory monitoring, purchase order execution, trade spend tracking, pricing updates, and sales performance reporting. Partners with Sales, Demand Planning, Supply Chain, and Finance to identify risks, coordinate orders, support promotional planning, and maintain operational alignment. Prepares business reviews and performance analyses while monitoring trends and opportunities.

Develops revenue opportunities for the Lottery business by building financial cases, defining success metrics, coordinating cross-functional plans, and evaluating performance. Serves as a key partner contact, aligns stakeholders, manages launch-readiness dependencies, and communicates data-driven recommendations. Requires strong quantitative modeling, testing, data integrity, and business planning skills.

Administer learning and readiness platforms, including learning paths, assignments, cohorts, certifications, assessments, and reporting. Coordinate training calendars, launches, enrollment, facilitators, communications, onboarding programs, and learner follow-up. Maintain content governance, metadata, versioning, and archival standards. Produce dashboards tracking completion, proficiency, certifications, and readiness gaps while partnering cross-functionally to improve operational efficiency and learner experience.

Coordinates end-to-end print production and mailing operations for provider and member notifications. Manages intake, timelines, data validation, vendors, proof approvals, quality assurance, mailing verification, documentation, and records retention while identifying process improvements and ensuring regulatory and contractual compliance.

Own end-to-end localization operations for enterprise clients, serving as the primary operational contact and trusted advisor. Coordinate stakeholders and cross-functional teams, manage localization workflows and configurations across TMS and project tools, resolve client and internal issues, and improve processes through documentation, automation, and AI-enabled solutions. The role requires localization or translation project management experience, client communication skills, familiarity with localization formats and CAT/TMS tools, and strong organizational abilities.

Own CX operations roadmap initiatives from concept through delivery, identifying opportunities for automation and AI. Build and optimize Salesforce and Intercom workflows, integrations, reports, dashboards, surveys, and routing logic. Partner with Engineering, Business Systems, BI, Sales, Finance, Marketing, and Enablement to deliver cross-functional solutions, drive adoption, and manage change. Analyze CX metrics including NPS, CSAT, retention, support, and success data to provide leadership recommendations while tracking risks, dependencies, and initiative progress.

Contact existing clients to provide product guidance, resolve questions and concerns, identify issues, update information, support accounts receivable collection, and tailor communications to client needs. The role emphasizes empathetic customer service, active listening, online computer work, collaboration with internal teams, and support for other customer service groups.

The Content & Prompt Operations Specialist manages AI-assisted content workflows, ensuring accuracy and engagement in content produced. Responsibilities include writing prompts, drafting content, proofreading, and improving AI outputs while following structured processes.

Supports Client Directors by managing customer transactions from quote to cash, maintaining Salesforce pipelines and forecasts, preparing pricing and proposals, coordinating orders and internal resources, resolving client issues, managing vendor relationships, and reviewing receivables. The role focuses on customer satisfaction, account support, margin protection, accurate documentation, and effective coordination across sales and operational teams.

Coordinates commercial operations for an incident response business, including intake, consultant capacity, scheduling, engagement records, Statements of Work, legal redlines, invoicing, CRM data, reporting, and process improvement. The role collaborates with consultants, leadership, legal, finance, counsel, and clients to maintain response SLAs, accurate commercial documentation, timely revenue capture, and efficient engagement delivery.

Reviews and prepares B2B commercial contracts and waiver documents for the US market, identifying risks, inconsistencies, and required revisions. Coordinates high-volume document workflows, negotiation cycles, version control, and executive review. Uses AI tools for contract analysis while validating outputs manually. Supports outside counsel, disputes, mediation, landlord matters, trademarks, and compliance issues, while communicating recommendations to sales and other internal teams.

Manage the full invoicing lifecycle, including supplier invoice review, billing transaction processing, customer invoice distribution, documentation, and exception resolution. Respond to internal and external billing inquiries, investigate pricing discrepancies, maintain compliance, and support reporting. Collaborate across finance and commercial teams while identifying opportunities for process improvement, automation, system testing, and workflow efficiency.

Provides administrative accounting support for the Medical Stop Loss division by preparing reimbursement explanations, coordinating claim and premium documentation, processing ACH forms, maintaining records, tracking compliance requirements, and supporting communication among Accounting, Claims, Operations, brokers, and employer groups. The role requires accuracy, deadline management, professional communication, and adherence to HIPAA, data security, and internal procedures.

Own a regional portfolio of drone dock accounts from signed opportunity through launch and handoff to Customer Success. Coordinate customer and internal stakeholders, lead site surveys and make-ready planning, manage network and infrastructure readiness, track risks and dependencies, drive approvals and operational prerequisites, enforce readiness gates, and escalate blockers. The role requires frequent travel, physical site work, and collaboration with public-sector and enterprise customers.

Supports the Policy Team through executive assistance, project coordination, meeting and special-event management, expense reporting, data and information management, reporting, contracts and budget support, communications, and administrative process improvement. The role coordinates stakeholders, tracks action items, manages schedules and logistics, ensures policy compliance, conducts research and analysis, and supports workflow improvements across teams.

Coordinates opportunity intake and proposal activities across multidisciplinary teams. Maintains pursuit records, schedules, checklists, staffing plans, pricing inputs, resumes, budgets, dashboards, and status reports. Tracks deadlines, risks, commitments, and outstanding actions while escalating issues to leadership. Supports process improvements for proposal templates, reporting tools, and standard operating procedures. The role collaborates with program managers, capture managers, finance, technical teams, leadership, and domestic and international delivery teams.

Supports regional sales operations by generating customer and vendor quotes, managing Salesforce opportunities, processing orders, maintaining accurate forecasts, analyzing pipelines, and coordinating with customers, vendors, accounting, contracts, marketing, and account executives. The role supports new and renewal business in a quota-bearing environment, assists with regional marketing events, and manages multiple priorities while providing responsive customer service.

Manage capital flows, fiat payment channels, clearing and settlement processes, system testing, reconciliation, and customer fund issues for a cryptocurrency exchange. Coordinate with customer service and marketing teams, assess financial risks, analyze fund data, resolve operational issues, and guide subordinate staff. The role requires financial services experience, strong analytical and communication skills, risk awareness, and team leadership.

Supports compliant international trade operations, including import, export, and transit activities; customs documentation; broker and logistics coordination; cross-border movement of materials and finished goods; ERP data maintenance; execution monitoring; issue escalation; service-provider oversight; stakeholder support; and process improvement. The role requires accurate, timely execution within trade compliance procedures and governance frameworks.

Manages the full lifecycle of Gracenote sales contracts, including drafting, customization, execution, renewals, and terminations. Partners with Sales, Legal, Finance, Product, and leadership to coordinate approvals, ensure compliance, assess risk, and streamline contracting procedures. Uses Salesforce and contract management systems to maintain accurate records, support revenue operations, and ensure timely agreement completion across domestic and international teams.

Supports Client Managers and Directors with recurring renewal business by generating quotes, validating contracts, processing orders, managing client assets, forecasting pipelines, preparing reports, and resolving customer issues. Coordinates with clients, vendors, distributors, and internal teams to identify upsell opportunities, recommend pricing, negotiate discounts, maintain account health, and facilitate renewal sales cycles. The role also manages documentation, data integrity, purchasing workflows, and client communications.

Supports Client Managers and Directors with recurring renewal business by generating quotes, processing orders, managing contracts and assets, responding to client inquiries, forecasting pipeline, and identifying upsell opportunities. The role coordinates with clients, vendors, distributors, and internal teams; recommends pricing strategies, maintains CRM data integrity, prepares reports and documentation, and supports sales-cycle execution in a remote environment.

Support title and registration processing across all 50 U.S. states, ensure multi-state compliance, maintain and improve SOPs, follow supervisory directions, uphold confidentiality, provide customer service, communicate effectively, and perform DMV documentation and administrative tasks from a home office.

Supports a network of health professions educators by coordinating consortium meetings, onboarding members, managing events and conference logistics, tracking expenses and metrics, maintaining membership and contract records, and distributing communications. The role also develops operational procedures, supports curriculum-related activities, processes contracts and honoraria, and assists with annual meetings, publications, and administrative projects. It requires strong organization, communication, project coordination, stakeholder management, and proficiency with collaboration and project management tools.