Top Remote Operations Specialist Jobs

Serve as the Tier 1 IT helpdesk’s first point of contact, triaging and resolving employee technology issues through Linear, Slack, email, and chat. Troubleshoot accounts, passwords, hardware, printers, mobile devices, email, and business applications. Administer Google Workspace accounts and device access, support onboarding and offboarding, provision hardware, track inventory, document resolutions, maintain knowledge base content, and escalate complex issues with complete documentation.

Own a high-volume non-compliance ticket workstream for an assigned vendor portfolio: communicate with vendors to resolve UPC/labeling and routing issues, update trackers, pursue credit memos, close loops with Operations and Merchandising, support onboarding, and analyze compliance trends and KPI scorecards to escalate patterns and propose process improvements.

Support employees across the lifecycle using Workday and Zendesk; manage HR compliance filings (EEO-1, CA PDR, AAPs); create employee-facing knowledge via internal AI/productivity tools; perform UAT, testing, and audits; execute complex Workday EIB data changes; drive cross-functional process improvements and champion company culture.

Own and improve global HR operations across employee lifecycle, HRIS data quality, leave and benefits administration, workflow automation, reporting, compliance tracking, and cross-functional process optimization.

Manage contracts, tax forms, and onboarding for a large freelancer network; coordinate with legal, HR, and editorial teams; maintain Google Drive and asset databases; upload images and location releases; prepare monthly charge-offs and contributor communications; troubleshoot compensation and contract issues and create/update process documentation.

As an Outbound Customer Service Rep, you will engage with clients post-service, addressing inquiries, providing information, and ensuring satisfaction without scripting or sales pressure.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.

Owner of the marketing technology stack for Alfred Music and MakeMusic. Serve as HubSpot system administrator, manage data architecture, campaign attribution, integrations, lead scoring, and reporting. Build dashboards in BI tools, reconcile analytics across GA4 and HubSpot, run A/B tests, support multi-channel campaigns, streamline processes, and communicate performance insights to marketing, sales, and leadership.

Own daily physical readiness and operations for Northern California clinics: support therapists onsite, resolve operational roadblocks, manage clinic setups and launches, collaborate with internal teams, use data dashboards and Google Sheets, and travel frequently to lead new clinic openings.

Manage end-to-end email and event campaign execution in Marketo and Salesforce, maintain campaign infrastructure and data hygiene, troubleshoot tracking and deliverability, support webinars/events, pull campaign reporting and insights, document processes, and pilot automation and AI-assisted workflows to scale marketing operations.

Review and process premium audit worksheets for regulatory and business-rule compliance, make routine adjustments and endorsements within authority, classify exposures using PAAS/NCCI/state tools, communicate audit results to insureds and agents, coordinate billing handoffs and payment plans, document agreements and state regulations, and contribute to process improvements and training documentation.

Lead design workflow audits and modernize processes, tooling, and AI-assisted practices. Build playbooks, templates, and standards, manage tool selection and rollouts, track capacity and metrics, and contribute hands-on to product SKU design while driving cross-functional handoffs and change adoption.

Lead strategy, administration, and optimization of AI tools for the SDR organization (Qualified, Gong, Microsoft Co‑Pilot). Identify AI use cases, build implementation roadmaps, define requirements and success metrics, manage pilots and vendors, monitor adoption and impact, maintain governance and documentation, and partner cross-functionally to improve SDR productivity, lead conversion, and pipeline generation.

Lead technical onboarding and integrations for media and client partners: configure APIs and postbacks, validate XML/JSON payloads, diagnose and resolve integration issues, conduct QA and launch readiness, maintain technical documentation, and standardize onboarding workflows while coordinating with Product, Engineering, Analytics, and Operations.

Triage and resolve operational issues and regulatory requests for online courses; intake and scope bugs for Product/Engineering; support course launches and LMS configuration; maintain course catalog; monitor metrics and investigate trends; automate repetitive tasks using AI tools; partner cross-functionally with Customer Experience, Regulatory, and Product.

Contract operations specialist responsible for high-volume cash intake, wire and ACH processing, reconciliation, exception investigation, compliance with BSA/AML and OFAC, audit support, and process improvement to maintain accurate client account transactions.

Provide high-end concierge service via chat and mobile, handling end-to-end member requests across dining, travel, experiences and luxury goods. Communicate with clients, vendors and partners, source content ideas, work flexible hours, and deliver rapid, high-quality service to high-net-worth members.

The Localization Operations Specialist manages localization projects, coordinates with teams, supports launches, and improves processes in a fast-paced environment.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Own and optimize marketing operations: execute multi-channel campaigns, build automations and AI/LLM-driven workflows (lead scoring, personalization), maintain data hygiene and attribution, ensure compliance (GDPR/CCPA), enforce QA, and produce SOPs and playbooks to scale marketing systems and integrations.

Own and architect the TA technology stack: ATS configuration, integrations, and vendor management. Build, deploy, and monitor AI agents and automation workflows. Lead AI governance, bias auditing, compliance reviews, and enablement for recruiters. Drive roadmap, RFPs, and incident response for TA systems while providing performance reporting and documentation.

Serve as primary client liaison for onboarding, account setup, and inquiries; monitor inventory and account activity across platforms; audit timelines and SLA compliance; investigate and resolve client issues; analyze trends and prepare operational reports; assist with escalations and training; drive process improvements and support special projects.

The Revenue Operations Specialist will manage accounts payable, receivable, commission payments, sales tax compliance, and state reporting, ensuring efficient financial operations and accurate P&L reporting.

Own the full quote-to-cash revenue cycle, including quotes, invoicing, receivables tracking, collections, discrepancy reconciliation, and billing support. Collaborate with sales and accounting, review SQL reporting outputs, optimize QuickBooks Online and Stripe, and lead system upgrades, automation, and process improvements. The role requires strong accounting expertise, communication, organization, problem-solving, and independent ownership in a remote startup environment.

Coordinates end-to-end print and digital marketing production, including vendor management, specifications, estimates, proofs, invoices, schedules, quality reviews, distribution, and fulfillment. Administers project intake and workflow systems, tracks timelines and deliverables, maintains documentation, resolves production issues, and supports direct mail, promotional, member welcome, and specialty marketing initiatives. Identifies process improvements while ensuring accuracy, brand consistency, compliance, and timely delivery.