Jr. Operations Associate

About us

At Function Health, our mission is to revolutionize healthcare by making comprehensive health insights and personalized care accessible to all. Recognized as one of Fast Company’s Most Innovative Companies of 2024, we are committed to excellence in the health technology sector. Venture-backed by top VC fund Andreessen Horowitz (a16z), we are growing our team with a hiring north star that guides us to seek out and cultivate talent that is not only technically excellent but also passionately aligned with our goal to innovate and empower. We seek individuals eager to make a significant impact on global health, with a relentless bias toward action and a growth mindset. In our collaborative and dynamic environment, we build our future together, focusing on a shared commitment to transforming lives through new technologies.

The Role

We’re looking for a Jr. Operations Associate to join our rapidly growing consumer health tech startup. As an Associate, you will play a pivotal role in supporting our internal processes and ensuring operational excellence by performing data entry tasks and helping to maintain efficient workflows. Your responsibilities will include QAing information, addressing any issues that arise, and ensuring that our services run smoothly to assist our members. You will also provide support to your peers, contributing to team development and service consistency. This role is a full-time 40 hours/week role (5 days per week, days can be flexible).

Responsibilities:

• Operational Support: Assist with daily operations to ensure smooth and efficient functioning of internal processes and workflows.
• Process Improvement: Identify opportunities for process enhancements and work with leadership to implement improvements.
• Adaptability: Thrive in ambiguous and rapidly changing environments by demonstrating flexibility and resilience. Adapt to evolving needs and organizational priorities to deliver exceptional service.
• Technical Proficiency: Utilize internal tools and spreadsheets effectively to manage daily tasks and workflows.
• Process Understanding: Develop a comprehensive understanding of our organization's processes and services. Continuously self-educate to stay updated on new features and offerings.

Nice-to-haves

• Start-up experience, particularly in early-stage technology companies.
• Familiarity with healthcare or wellness industry design considerations.
• Proficiency in spreadsheets (Google Sheets and Excel), CRM systems, and ability to learn internal tools

Join us on our mission to revolutionize the health technology industry!

FAQ’s

• What is Function’s approach to remote work? Function is 100% remote across the United States, from Austin to New York to San Francisco.
• Who works at Function? We’re small but growing! The team includes: Pranitha, Mike, Jonathan, Dr. Hyman, Kiara, Amy, Whitney, Karly, Max, Erika and many more.
• Do I need to match all requirements (e.g. x years of experience, healthcare background)? Function Health welcomes applicants from diverse backgrounds and experiences. While it is not necessary for candidates to possess expertise in all areas, we are seeking individuals with exceptional talent in building and managing software. At Function, we prioritize continuous learning and growth for all team members. We strongly encourage individuals from traditionally underrepresented communities, including women, people of color, LGBTQ+ individuals, veterans, and people with disabilities, to apply.

At Function, we celebrate diversity and are committed to building a diverse and inclusive workforce. As an equal opportunity employer, we do not discriminate on the basis of race, color, gender identity, ancestry, religion, age, sexual orientation, national origin, disability, marital status, Veteran status, or any other occupationally irrelevant criteria.