Top Remote Operations Associate Jobs

Leads shared-service performance and cost management by developing KPI, SLA, productivity, quality, and financial reporting. The role analyzes trends, supports budgeting and forecasting, prepares executive dashboards, coordinates cross-functional initiatives, ensures data accuracy, and identifies opportunities to improve efficiency, automation, transparency, and process standardization.

Manages professional loan program origination and amendments, including credit analysis, loan structuring, borrower eligibility assessment, risk-system updates, due diligence, legal documentation, closing, booking, and funding coordination. Partners with lending, risk, legal, compliance, and operations teams while meeting production, quality, SLA, and turnaround targets. Identifies process improvements and supports efficiency initiatives.

Lead and mentor a team of Onboarding Specialists responsible for implementing Vetcove’s software for veterinary clinics. Own implementation strategy from project planning through go-live, manage client escalations, coordinate with Product and Engineering, oversee training and troubleshooting, and build scalable processes, templates, metrics, and reporting frameworks. The role requires managing multiple concurrent implementations, communicating with technical and executive stakeholders, and occasional travel to client sites.

Manage partner billing cycles, prepare and submit billing files, review remittances and payment feedback, investigate discrepancies, and collaborate to resolve billing and payment issues. Drive workflow improvements, support automation initiatives, and scale billing processes for new EAP partners while documenting processes and training materials.

As a Care Operations Associate, you'll guide families through the referral to intake process, managing caseloads and collaborating with teams to improve care access.

Build and run AI-first processes for legal e-billing and outside counsel management. Administer Brightflag, manage monthly accruals and vendor onboarding, analyze OC spend using SQL/Snowflake/Looker, produce reports and scorecards, and partner with FP&A, Sourcing, and stakeholders to optimize budgets, forecasting, and outside counsel strategy.

Handle high-volume cash and electronic payment processing (wires, ACH), reconcile transactions and general ledger entries, investigate and resolve exceptions, ensure BSA/AML and OFAC compliance, support audits and month/quarter/year-end reporting, and recommend process improvements to reduce errors.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Supports enterprise planning and strategy execution for Optum Life Sciences by managing operating rhythms, planning and reporting cycles, governance, KPI tracking, dashboards, executive materials, and cross-functional initiative visibility. The role coordinates stakeholders across strategy, product, technology, data, commercial, finance, and operations; identifies risks and dependencies; improves accountability and execution; and uses approved AI tools to streamline planning and reporting.

Owns commercial KPI production, competitive intelligence resources, reporting cycles, and enablement infrastructure for Headway’s payer partnerships organization. The role drives strategic and operational workstreams, coordinates commercial reporting, supports team scaling, and applies AI tools critically to produce reliable recommendations. Success requires strong operational execution, resourcefulness, analytical problem-solving, and comfort working in ambiguity within a digital health environment.

Support People Ops programs by coordinating employee events, internal communications, recognition, and benefits administration. Manage vendor processes, analyze engagement feedback, support open enrollment and benefits operations, and provide logistical support for in-person and virtual company initiatives.

Handle inbound member chat and email support, prioritize and manage multiple queues, develop and maintain processes, resolve unique member issues, de-escalate and follow up on open cases, and communicate complex financial topics clearly in writing.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Owns end-to-end CMS healthcare data and medical record submissions, including file preparation, validation, quality assurance, portal uploads, issue triage, tracking, and compliance documentation. Coordinates submission work, partners with IT and technical teams to resolve system issues, manages secure file transfers, reports metrics and error trends, and maintains standard operating procedures. Supports CMS RADV and Part C improper payment audits while ensuring accurate, timely, and compliant submissions.

Supports budgeting, forecasting, month-end close, expense monitoring, financial modeling, sales analytics, reporting, and financial integrity activities for Digital Operations. Develops leadership insights and recommendations, maintains data quality and governance, improves processes through automation and AI, documents procedures, and guides Finance Operations Analysts. Partners with operational leaders and stakeholders to drive financial performance, reporting consistency, and continuous improvement.

Coordinates enterprise customer service activities for scientific equipment and services. Processes service requests, schedules maintenance and compliance activities, dispatches service providers, records events in CMMS systems, monitors service levels, and follows up on issue resolution. Serves as a customer escalation point, validates data and KPIs, presents results, collaborates with service delivery and sales teams, and ensures customer satisfaction and timely completion of commitments.

Partner with Finance and Operations leaders to manage budgeting, forecasting, expense management, and financial analysis. Produce executive-level reporting, presentations, dashboards, and insights. Monitor performance, identify risks and opportunities, support cross-functional projects, coordinate governance/audit activities, and drive process improvement via automation, analytics, and AI-enabled tools to support senior leadership decision-making.

Coordinate recruiting operations, employee onboarding and offboarding, internal tools, client invoicing, vendor administration, documentation, and company initiatives. Build SOPs, trackers, dashboards, and automated workflows while identifying process improvements and solving emerging operational issues. The role partners closely with finance, operations, and leadership in a fast-growing creative studio.

Assist in launching and maintaining venture capital firms globally, managing legal and operational matters while collaborating with partners and clients.

Manage trading operations, including customer activity surveillance, trade execution monitoring, exception handling, cryptocurrency inventory, cash management, and account reconciliation. Support anti-money laundering investigations, analyze data, improve workflows and tools, and coordinate with internal and external partners. The role requires strong attention to detail, adaptability, independent judgment, effective communication, and weekend availability.

The Operations Associate will support daily auctions, manage customer support requests, assist in marketing, and ensure smooth operations.

Own accounts payable, invoicing, collections support, wire transfer preparation, vendor payment inquiries, financial record maintenance, process improvements, equity issuance support, and payroll cycles across Shaper Capital and its portfolio companies. The role requires strong spreadsheet and accounting systems skills, meticulous execution, rapid learning, clear communication, and comfort in fast-paced startup environments.

Supports internal business operations across contracts, compliance, hiring logistics, onboarding, events, proposals, vendor coordination, project tracking, dashboards, and leadership special projects. Maintains accurate records, monitors deadlines, prepares client-ready documents, coordinates meetings and convenings, and follows through on cross-team action items. The role requires strong organization, initiative, discretion, written communication, and proficiency with PowerPoint, Excel, Google Suite, and AI tools. This is a fully remote position with travel several times per year.

Manage the end-to-end payment integrity audit lifecycle, including provider documentation requests, follow-ups, inbox triage, audit finding letters, case tracking, and communication logging. Maintain accurate, compliant workflows, improve SOPs, coordinate with clinical auditors, appeal teams, and product teams, and provide professional, empathetic provider support. Use Microsoft Office and Google Workspace tools, including spreadsheets, formulas, filters, and pivot tables, for tracking and reporting.