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Top Customer Success Jobs in Portland, OR
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills:
Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills:
AICustomer SuccessData AnalyticsManagement ConsultingSaaS
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills:
AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.
Top Skills:
AsanaChurnzeroSalesforce
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills:
Azure DevopsDatabricksJIRAAzurePythonRSQL
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills:
Adobe Experience PlatformCloudData ScienceProgrammatic Media
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills:
Digital ToolsSaaSUx Research
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
Hardware • Information Technology • Other • Software • Analytics
The Customer Success Manager will establish relationships with local government to drive platform adoption, ensure satisfaction, and manage infrastructure goals using GIS solutions.
Top Skills:
CityworksEsri GisGainsightSalesforce CRM
Hardware • Information Technology • Other • Software • Analytics
The Customer Success Manager will build strategic relationships with local governments, ensuring customer satisfaction and successful platform adoption. Responsibilities include defining goals, managing customer journeys, and acting as an advocate for clients.
Top Skills:
CityworksEsri GisGainsightSalesforce CRM
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Lead post-sale success for Autodesk's enterprise customers in Media & Entertainment, driving measurable business outcomes and serving as a trusted advisor to stakeholders.
Top Skills:
Autodesk SoftwareSaas Business Models
New
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Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills:
AIAutomation
Hardware • Information Technology • Other • Software • Analytics
The Sr Manager of Global Strategic Accounts Customer Success oversees and coaches a team of CSMs, implements strategies for customer engagement, ensures software adoption, and drives customer satisfaction and retention in a global context.
Top Skills:
Google SuiteSalesforce
Other
Manage customer relationships, drive revenue retention, minimize churn, and promote value realization for the Electric Grid team in a SaaS environment.
Top Skills:
B2B SaasDigital Solutions
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills:
Customer SuccessProject ManagementSaaS
Payments • Software
The Customer Success Associate builds relationships with mid-market clients, ensuring engagement and payment adoption through data-driven guidance and proactive communication.
Top Skills:
Salesforce
Cloud • Security • Software
As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.
Top Skills:
AppsecAWSAzureContainersDevsecopsGCP
Artificial Intelligence • Edtech
Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.
Top Skills:
Salesforce
Cloud • Software • Database • Analytics
The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.
Top Skills:
APIsArtificial IntelligenceGoogle DocsGoogle SheetsGoogle SlidesExcelMicrosoft PowerpointMicrosoft WordNatural Language Processing
Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Software
The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.
Top Skills:
Ai ToolsClaudeHubspotLookerN8NWorkflow Automation PlatformsZapier
News + Entertainment
Lead and develop a team of Ad Network Customer Success Managers, drive revenue and retention, and develop strategies for client success while managing advertiser relationships.
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills:
Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
Digital Media • News + Entertainment
The Customer Success Manager develops relationships with clients, provides ongoing support, implements strategies for engagement, identifies upselling opportunities, and maintains records in the CRM system.
Top Skills:
Cloud-Based SolutionsCrm Software
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