Top Customer Success Jobs in Portland, OR

Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Portland, OR
Easy Apply
85K-100K Annually
Mid level
85K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills: CRMExcelMarketing AutomationPowerPointWord
15 Days AgoSaved
Remote
Portland, OR
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 17 Days AgoSaved
Remote or Hybrid
Portland, OR
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills: AIAPIs
18 Days AgoSaved
Easy Apply
Remote
Portland, OR
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
Reposted 12 Days AgoSaved
Remote
Portland, OR
270K-300K Annually
Senior level
270K-300K Annually
Senior level
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills: AICustomer SuccessData AnalyticsManagement ConsultingSaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote
Portland, OR
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
20 Days AgoSaved
Remote or Hybrid
Portland, OR
80K-115K Annually
Entry level
80K-115K Annually
Entry level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.
Top Skills: AsanaChurnzeroSalesforce
3 Days AgoSaved
In-Office or Remote
Portland, OR
79K-145K Annually
Senior level
79K-145K Annually
Senior level
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills: Azure DevopsDatabricksJIRAAzurePythonRSQL
22 Days AgoSaved
Easy Apply
Remote
Portland, OR
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
24 Days AgoSaved
Easy Apply
Remote
Portland, OR
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills: Digital ToolsSaaSUx Research
Reposted 24 Days AgoSaved
Remote
Portland, OR
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
7 Days AgoSaved
In-Office
Portland, OR
69K-95K Annually
Mid level
69K-95K Annually
Mid level
Hardware • Information Technology • Other • Software • Analytics
The Customer Success Manager will establish relationships with local government to drive platform adoption, ensure satisfaction, and manage infrastructure goals using GIS solutions.
Top Skills: CityworksEsri GisGainsightSalesforce CRM
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7 Days AgoSaved
In-Office
Portland, OR
69K-95K Annually
Mid level
69K-95K Annually
Mid level
Hardware • Information Technology • Other • Software • Analytics
The Customer Success Manager will build strategic relationships with local governments, ensuring customer satisfaction and successful platform adoption. Responsibilities include defining goals, managing customer journeys, and acting as an advocate for clients.
Top Skills: CityworksEsri GisGainsightSalesforce CRM
7 Days AgoSaved
In-Office or Remote
Portland, OR
68K-122K Annually
Senior level
68K-122K Annually
Senior level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Lead post-sale success for Autodesk's enterprise customers in Media & Entertainment, driving measurable business outcomes and serving as a trusted advisor to stakeholders.
Top Skills: Autodesk SoftwareSaas Business Models
9 Days AgoSaved
In-Office
Portland, OR
115K-162K Annually
Senior level
115K-162K Annually
Senior level
Hardware • Information Technology • Other • Software • Analytics
The Sr Manager of Global Strategic Accounts Customer Success oversees and coaches a team of CSMs, implements strategies for customer engagement, ensures software adoption, and drives customer satisfaction and retention in a global context.
Top Skills: Google SuiteSalesforce
An Hour AgoSaved
Remote
Portland, OR
Junior
Junior
Artificial Intelligence
Manage customer accounts, optimize product adoption and workflows, and serve as a trusted advisor. Collaborate with cross-functional teams to enhance customer experience and troubleshoot issues.
Top Skills: AIAPIsCoupaErpGoogle SuiteGainsightHubspotIntercomJIRANetSuite
An Hour AgoSaved
Remote
Portland, OR
Entry level
Entry level
Artificial Intelligence • Machine Learning • Productivity • Software
As the Founding Customer Success Manager, you will establish and manage Flai’s customer success function, ensuring dealerships effectively use the platform while driving adoption, retention, and feedback for product enhancements.
Top Skills: CRM
An Hour AgoSaved
Remote
Portland, OR
80K-100K Annually
Mid level
80K-100K Annually
Mid level
Software
The Customer Success Manager is responsible for onboarding customers, building relationships, ensuring product utilization, troubleshooting issues, and improving customer experience through feedback and insights.
Top Skills: Google SuiteIntercomSalesforceZoom
Reposted An Hour AgoSaved
Remote
Portland, OR
Mid level
Mid level
Artificial Intelligence • Software • Analytics
You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.
Top Skills: Shopify
Reposted An Hour AgoSaved
Remote
Portland, OR
95K-125K Annually
Junior
95K-125K Annually
Junior
Cloud • Software • Consulting
The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.
Top Skills: AcumaticaCRMErpMS OfficeNetSuiteSage 100
Reposted An Hour AgoSaved
Remote
Portland, OR
65K-95K Annually
Junior
65K-95K Annually
Junior
Software
The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.
Top Skills: Excel
Reposted An Hour AgoSaved
Remote
Portland, OR
Junior
Junior
Information Technology • Consulting
As a Customer Success Manager, you will help customers drive value from products, enhance engagement, manage account health, and support retention efforts.
Top Skills: Crm SoftwareCustomer Success Software
Reposted An Hour AgoSaved
In-Office or Remote
Portland, OR
153K-170K Annually
Senior level
153K-170K Annually
Senior level
Information Technology • Software
The Enterprise Customer Success Manager will guide large enterprise customers through journey management transformations, ensuring adoption and value realization, driving renewals and expansion, and collaborating with cross-functional teams.
Top Skills: Change Management MethodologiesCx PlatformsJourney Mapping ToolsMeddpiccSaaS
Reposted An Hour AgoSaved
Remote
Portland, OR
185K-377K Annually
Expert/Leader
185K-377K Annually
Expert/Leader
Big Data • Cloud • Software • Analytics
Lead Customer Success for Tier 1 and national accounts, driving adoption of Calix One, customer retention, expansion revenue, executive relationships, measurable business outcomes, and a high-performing global team while influencing cross-functional strategy.
Top Skills: Ai ToolsCalix OneCloud
Reposted An Hour AgoSaved
Remote
Portland, OR
95K-105K Annually
Mid level
95K-105K Annually
Mid level
Healthtech
Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.
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