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Top Customer Success Jobs in Portland, OR

Reposted 23 Days AgoSaved
In-Office or Remote
Portland, OR
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.
Top Skills: AIData AnalyticsSaaS
Reposted 23 Days AgoSaved
Remote or Hybrid
Portland, OR
85K-110K Annually
Mid level
85K-110K Annually
Mid level
Other
Manage client relationships in CPG and analytics, drive data execution and cross-functional coordination, and identify growth opportunities.
Reposted 23 Days AgoSaved
Remote or Hybrid
Portland, OR
Entry level
Entry level
Consumer Web • eCommerce • Sales • Software
As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.
Top Skills: ConfluenceSalesforceZendesk
Reposted 23 Days AgoSaved
Remote
Portland, OR
200K-215K Annually
Senior level
200K-215K Annually
Senior level
Software
The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.
Top Skills: Psa PlatformsSalesforceZendesk
24 Days AgoSaved
In-Office or Remote
Portland, OR
259K-395K Annually
Expert/Leader
259K-395K Annually
Expert/Leader
Fintech • Financial Services
The Head of Customer Success will oversee activation and onboarding for customers, lead a team of 75 CSMs, focus on improving metrics such as spend activation and product adoption, and enhance the customer experience. The role requires collaboration across several departments and is strategic and operational in nature.
24 Days AgoSaved
Remote
Portland, OR
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Sales • Software
The Digital Customer Success Manager will enhance customer retention through Gainsight by executing engagement strategies, analyzing data for insights, and collaborating with teams to improve customer success programs.
Top Skills: Gainsight CsGainsight Px
24 Days AgoSaved
Remote
Portland, OR
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills: AICloud-Native SolutionsGuidewire Insurancesuite
24 Days AgoSaved
Remote
Portland, OR
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager will develop strategic account plans, foster customer relationships, drive engagement and retention, and ensure customer satisfaction with Guidewire solutions.
Top Skills: Cloud TechnologiesGuidewire Insurancesuite
24 Days AgoSaved
In-Office or Remote
Portland, OR
200K-220K Annually
Senior level
200K-220K Annually
Senior level
Artificial Intelligence • Sales • Software
The Director of Customer Success will lead a global team, manage enterprise accounts, develop customer success programs, and drive operational excellence using AI-driven insights.
Top Skills: Ai-Driven WorkflowsCs Automation ToolsSalesforce
24 Days AgoSaved
Remote
Portland, OR
Senior level
Senior level
Digital Media • News + Entertainment • Software
The Customer Success Manager ensures customer satisfaction post-sale, drives customer engagement, and partners across teams to enhance customer experience and retention.
Top Skills: Cloud EnvironmentsIp EnvironmentsVideo Production Software
Reposted 24 Days AgoSaved
In-Office or Remote
Portland, OR
115K-140K Annually
Senior level
115K-140K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Lead manages key healthcare client relationships, develops strategic roadmaps, ensures successful delivery of solutions, and drives revenue growth through upselling and renewal opportunities.
Top Skills: Data AnalyticsHealthcare It SystemsWorkflow Automation
Reposted 24 Days AgoSaved
In-Office or Remote
Portland, OR
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills: AIB2B SaasCs Tools
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Reposted 24 Days AgoSaved
Remote or Hybrid
Portland, OR
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 24 Days AgoSaved
Remote or Hybrid
Portland, OR
60K-70K Annually
Junior
60K-70K Annually
Junior
Software
The Customer Success Specialist will manage customer onboarding and retention, analyze metrics, resolve issues, and collaborate with Sales for growth opportunities.
Top Skills: GainsightHubspot
Reposted 24 Days AgoSaved
Remote
Portland, OR
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted 24 Days AgoSaved
Remote
Portland, OR
Senior level
Senior level
Digital Media
The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.
Top Skills: ClayEverafterGongHubspotIntercomLookerMetbaseSalesforceStatisfyZendesk
Reposted 24 Days AgoSaved
Remote
Portland, OR
79K-150K Annually
Mid level
79K-150K Annually
Mid level
Information Technology • Business Intelligence
As a Customer Success Manager, you'll manage customer relationships, drive product adoption, and collaborate with various teams to optimize customer value.
Top Skills: GainsightSalesforceTotango
Reposted 24 Days AgoSaved
In-Office or Remote
Portland, OR
Mid level
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills: CryptocurrencyCustomer SupportDigital Assets
Reposted 24 Days AgoSaved
Remote
Portland, OR
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
Reposted 25 Days AgoSaved
Remote
Portland, OR
90K-122K Annually
Senior level
90K-122K Annually
Senior level
Cybersecurity
The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.
Reposted 25 Days AgoSaved
Remote
Portland, OR
Senior level
Senior level
Software
Manage large institutional partnerships, ensuring client success through strategic consulting, project management, and collaboration with internal teams.
Top Skills: GainsightSalesforce
Reposted 25 Days AgoSaved
Remote
Portland, OR
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
Reposted 25 Days AgoSaved
Remote
Portland, OR
Mid level
Mid level
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills: BlockchainWeb3
Reposted 25 Days AgoSaved
Remote
Portland, OR
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 25 Days AgoSaved
Remote
Portland, OR
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.
Top Skills: ExcelSQL
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