Top Tech Support Jobs in Portland, OR

As a Senior Principal Engineer, you'll define and drive the technical strategy for customer experience platforms, lead architectural decisions, and mentor engineering teams to enhance customer and agent experiences.

Support enterprise customers and partners integrating applications with Wasabi Cloud. Diagnose, research, reproduce, and report defects; test storage services with third-party applications; validate interoperability using APIs and SDKs; investigate S3 protocol behavior; and collaborate with sales, development, QA, product, and support teams.

Supports client delivery and implementation of SitusAMC software in production environments. Documents specifications, configurations, user guides, and release notes; configures and tests applications; validates and routes software defects; analyzes requirements; demonstrates upgrades and enhancements; and conducts client and internal training. Provides customer liaison support through virtual and on-site service delivery while resolving issues and adapting to changing priorities.

Prepare, configure, test, inspect, repair, and ship Routeware hardware from the Portland warehouse. Support inventory, kitting, RMAs, and documentation; occasionally travel to customer sites for installations, troubleshooting, and field repairs. Coordinate fulfillment workflows and communicate technical findings to internal teams.

Provide email-based billing and RCM technical support for B2B SaaS customers, triage and escalate tickets, assist engineering with issue prioritization, maintain deep product knowledge, improve customer experience, and identify product enhancements to increase satisfaction and loyalty.

The Associate Engineer in Tech Support will assist with various technical challenges, contributing to customer satisfaction and solutions.

As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.

Nagarro is seeking an Associate Engineer for Tech Support who will help solve tech-related issues and provide solutions. Ideal candidates are ready to advance their careers in a dynamic environment.

Nagarro seeks an Associate Engineer for tech support roles, helping with product and service challenges in a dynamic work environment.

Execute predefined software installations and tests in a controlled lab, document system setups and results, assist with lab layout and rewiring, troubleshoot PC hardware, and configure Windows client/server OS and software. Collaborate with the team and follow software testing principles.

Run predefined software installations and tests in a controlled lab, record system setup and results, rewire lab configurations, assist machine placement, and debug PC hardware and OS installations.